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  1. #1
    Player
    Nathariel's Avatar
    Join Date
    Jun 2017
    Posts
    1
    Character
    Nathariel Linadir
    World
    Lich
    Main Class
    Scholar Lv 39
    Third time also form me...this time also the ps4 turn off in safe mode, and the os4 told me that it turn off for policy of power saving, the ps4 made the check of the data and ffxiv start again the download. We pay olny to download patch ? Really i'm thinking to ask refound from paypal bacause you don't give me possibility to play. Maybe this is the best solution to make they resolve this issue. After they receive all the refound fron paypal maybe they start to work in good way.
    (0)

  2. #2
    Player
    AsahinaMyLove's Avatar
    Join Date
    Oct 2014
    Posts
    751
    Character
    Asahina Karayami
    World
    Siren
    Main Class
    Botanist Lv 90
    Quote Originally Posted by Nathariel View Post
    Third time also form me...this time also the ps4 turn off in safe mode, and the os4 told me that it turn off for policy of power saving, the ps4 made the check of the data and ffxiv start again the download. We pay olny to download patch ? Really i'm thinking to ask refound from paypal bacause you don't give me possibility to play. Maybe this is the best solution to make they resolve this issue. After they receive all the refound fron paypal maybe they start to work in good way.
    You can turn off the auto shut down in energy savings settings. that was the 1st I have done when I had the stupid download bug. :U
    (0)

  3. #3
    Player
    QT_Melon's Avatar
    Join Date
    Aug 2014
    Location
    Gridania
    Posts
    1,150
    Character
    Qt Melon
    World
    Cactuar
    Main Class
    Bard Lv 100
    SE. Please post this issue on Lodestone. This is too little too late for users on the forums. Sony always recommends our systems be in sleep mode to install important software updates, and not to power off the system. Please post this so you can at least help with less angry users surprised about this issue and having to find out after the fact this is a problem.

    Since it has been two weeks with no Lodestone post I think maybe alerting a gaming site like Polygon, Kotaku or IGN of this thread may help? If its posted as a news item on their site may help get the word out for PS4 players to be more cautious.
    (0)
    Last edited by QT_Melon; 06-30-2017 at 04:14 AM.

  4. #4
    Player
    Junyroku's Avatar
    Join Date
    Jun 2017
    Posts
    21
    Character
    Gabriel Xander
    World
    Lamia
    Main Class
    Dark Knight Lv 80
    Same happens to me yesterday, also mi friends at least downloaded the game again thanks to this issue, please you need to fix this or a least say something about this, there are a bunch of people with this issue and they always told me they are going to quit this game if they need to download the "22gb patch" multiple times just for play it...
    (0)

  5. #5
    Player
    Mowglii's Avatar
    Join Date
    Jun 2017
    Posts
    1
    Character
    Jungleboy Mowglii
    World
    Coeurl
    Main Class
    Paladin Lv 60
    Ive cancel my subscription til this is fixed ive redownloaded 3 times im not sitting here a fourth time only for it "become corrupted" again cause my ps4 suddenly turned off.
    I logged out first
    Closed app
    Then turned off my ps4 got back on fat ass download
    Yea im done
    What ticks me off most is that there is no communication between SE and us
    (1)

  6. #6
    Player
    tehsui's Avatar
    Join Date
    Aug 2013
    Location
    Limsa-Lominsa
    Posts
    10
    Character
    Kono Kai
    World
    Sargatanas
    Main Class
    Marauder Lv 60
    They have made a post on lodestone now

    http://na.finalfantasyxiv.com/lodest...84835034aef2d4
    (1)

  7. #7
    Player
    QT_Melon's Avatar
    Join Date
    Aug 2014
    Location
    Gridania
    Posts
    1,150
    Character
    Qt Melon
    World
    Cactuar
    Main Class
    Bard Lv 100
    Quote Originally Posted by tehsui View Post
    They have made a post on lodestone now

    http://na.finalfantasyxiv.com/lodest...84835034aef2d4
    About time. It was pretty ridiculous not to even post the issue.
    (0)

  8. #8
    Player
    Greysha14's Avatar
    Join Date
    Jun 2017
    Posts
    19
    Character
    Ax Greysha
    World
    Tonberry
    Main Class
    Samurai Lv 70
    Quote Originally Posted by tehsui View Post
    They have made a post on lodestone now

    http://na.finalfantasyxiv.com/lodest...84835034aef2d4
    It only took them 11 days too! Their sense of priority is amazing.
    (1)

  9. #9
    Player
    Mumra's Avatar
    Join Date
    Jun 2017
    Posts
    5
    Character
    Mithra Og
    World
    Gilgamesh
    Main Class
    Bard Lv 52
    Quote Originally Posted by Greysha14 View Post
    It only took them 11 days too! Their sense of priority is amazing.
    I don't want to sound super pessimistic but I feel like they didn't address this because of the server congestion they've been having since launch. Why add to your problems, right??
    (0)

  10. #10
    Player
    QT_Melon's Avatar
    Join Date
    Aug 2014
    Location
    Gridania
    Posts
    1,150
    Character
    Qt Melon
    World
    Cactuar
    Main Class
    Bard Lv 100
    Quote Originally Posted by Mumra View Post
    I don't want to sound super pessimistic but I feel like they didn't address this because of the server congestion they've been having since launch. Why add to your problems, right??
    No that isn't an acceptable excuse. I understand it takes time for them to develop a solution. The problem was not alerting PS4 players beforehand so that a player can take a preventative measures against it if they could (like buying a battery backup surge protector) or shutting down their PS4 since Sony asks us to put it in sleep mode instead for system updates. It would have prevented a lot of headaches of getting the 22gb sticker shock after the fact, and having to search the forums. Your playerbase should know up front it's an issue if you are advising cautionary measures.
    (1)

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