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  1. #1
    Player
    Athesto's Avatar
    Join Date
    Mar 2015
    Posts
    29
    Character
    Athesto Cohen
    World
    Famfrit
    Main Class
    Gladiator Lv 70
    Quote Originally Posted by Zhexos View Post
    Greetings,

    We thank you for your patience while we continue our investigation into this issue.

    We were able to confirm the issue that occurs when the PS4 loses power in an unusual manner. As such, we've been working closely with Sony Interactive Entertainment to further investigate the problem. In the meantime, we ask that users do their best to shut down the console normally whenever possible. We know there are instances beyond your control, like power outages, and we sincerely apologize for the frustration this continues to cause.

    We'll update again as soon as we have more information to share.
    I'm sorry to say that this didn't fix the issue, so please let us know anything this is getting out of hand
    (1)

  2. #2
    Player
    Lyte_Albion's Avatar
    Join Date
    Jun 2017
    Posts
    1
    Character
    Lyte Albion
    World
    Leviathan
    Main Class
    Paladin Lv 66
    To add on to this, this is my 3rd time having this happen and right when I was close to finishing the download (30 min. left at around 2.64 mb/s) the speed just tanked all the way down to 0.10 mb/s at best..now it's down to 0.06 mb/s and saying I'll need 800+ minutes to finish this. Is this a fault on the game? Because every speed test I do it tells me the internet is working fine. This is becoming utterly frustrating. I've lost out so many days due to the amount of times I've had to redownload the game.
    (0)

  3. #3
    Player
    Summersky's Avatar
    Join Date
    Jun 2015
    Posts
    14
    Character
    Anna Goldenstar
    World
    Odin
    Main Class
    White Mage Lv 80
    At this point I demand a fix that let us skip the 22GB download entirely.
    (1)

  4. #4
    Player
    mrkenshin's Avatar
    Join Date
    Dec 2013
    Location
    Gridania
    Posts
    4
    Character
    Yoshua Laurence
    World
    Leviathan
    Main Class
    Dragoon Lv 67
    Does the complete edition for PS4 contain data for ARR/HW/SB up to the point of SB's launch? My HW and SB discs just seem to be ARR/glorified licenses.
    (0)

  5. #5
    Player
    Xeros_cl's Avatar
    Join Date
    Apr 2014
    Posts
    19
    Character
    Xeros Mazoku
    World
    Hyperion
    Main Class
    White Mage Lv 90
    I think this should lead to a fix in the way updates gets downloaded, now the PS4 is figuratively a brick trapped under the game client to download the whole thing.

    they need to figure it out a way to update the game in the background like any other game so we at least could play something else
    (1)

  6. #6
    Player
    Im0amused's Avatar
    Join Date
    Jun 2017
    Posts
    1
    Character
    Im Schwarz
    World
    Hyperion
    Main Class
    Dark Knight Lv 60
    I am on my fourth reload. Tonight my PS locked up while I was logging in. I had to unplug it and hope I didn't have to reboot the whole system. It's really bad when you pay for something and can't even use it. I hope this gets corrected soon.
    (0)

  7. #7
    Player
    Xaloton's Avatar
    Join Date
    Jun 2017
    Posts
    1
    Character
    Xaloton Iton
    World
    Hyperion
    Main Class
    Astrologian Lv 68
    So I just had a power outage during a cut scene, and now that everything is up and running i get blindsided that i have to reinstall. I saw that most people on here only had to do the Stormblood patch, but for whatever reason i have a 22,747.41MB file that i have to download. It's dreadfully slow as well, only doing 0.26MB/s. I'm playing on the PS4 so it comes to a shock that it seems i'm redownloading the whole game or something. Just wanted to share my store cause I've never had this happen in like the 4 or so years I've played.
    (0)

  8. #8
    Player
    LonginusBolg's Avatar
    Join Date
    Jun 2014
    Posts
    62
    Character
    Amatsu Mikaboshi
    World
    Faerie
    Main Class
    Reaper Lv 90
    Also, my power outage was during a cutscene in a storyline instances as well. I don't understand how they can release an update that causes a power surge on a system, let alone knew it was possible to do such a thing.
    (0)

  9. #9
    Player
    LonginusBolg's Avatar
    Join Date
    Jun 2014
    Posts
    62
    Character
    Amatsu Mikaboshi
    World
    Faerie
    Main Class
    Reaper Lv 90
    Square trusting PSN with a system update was a mistake. You're talking about the same people that the the patch in March that ruined their network connection for hundreds of thousands of players and had to "Look into the problem" for a month and a half. The people that are there now have no idea what they're doing.
    (0)

  10. #10
    Player
    Luna_Braska's Avatar
    Join Date
    Feb 2015
    Location
    Gridania
    Posts
    18
    Character
    Luna Braska
    World
    Kujata
    Main Class
    Summoner Lv 90
    And just happened to me as well, same thing, got a powercut and when opened the launcher had to download 22gb ... still waiting for the download after 6 hours already. I thought this issue would get fixed on last maint... it happened to a friend on the second day of early access :/
    (0)

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