I'm sorry to say that this didn't fix the issue, so please let us know anything this is getting out of handGreetings,
We thank you for your patience while we continue our investigation into this issue.
We were able to confirm the issue that occurs when the PS4 loses power in an unusual manner. As such, we've been working closely with Sony Interactive Entertainment to further investigate the problem. In the meantime, we ask that users do their best to shut down the console normally whenever possible. We know there are instances beyond your control, like power outages, and we sincerely apologize for the frustration this continues to cause.
We'll update again as soon as we have more information to share.
To add on to this, this is my 3rd time having this happen and right when I was close to finishing the download (30 min. left at around 2.64 mb/s) the speed just tanked all the way down to 0.10 mb/s at best..now it's down to 0.06 mb/s and saying I'll need 800+ minutes to finish this. Is this a fault on the game? Because every speed test I do it tells me the internet is working fine. This is becoming utterly frustrating. I've lost out so many days due to the amount of times I've had to redownload the game.
At this point I demand a fix that let us skip the 22GB download entirely.

Does the complete edition for PS4 contain data for ARR/HW/SB up to the point of SB's launch? My HW and SB discs just seem to be ARR/glorified licenses.
I think this should lead to a fix in the way updates gets downloaded, now the PS4 is figuratively a brick trapped under the game client to download the whole thing.
they need to figure it out a way to update the game in the background like any other game so we at least could play something else
I am on my fourth reload. Tonight my PS locked up while I was logging in. I had to unplug it and hope I didn't have to reboot the whole system. It's really bad when you pay for something and can't even use it. I hope this gets corrected soon.
So I just had a power outage during a cut scene, and now that everything is up and running i get blindsided that i have to reinstall. I saw that most people on here only had to do the Stormblood patch, but for whatever reason i have a 22,747.41MB file that i have to download. It's dreadfully slow as well, only doing 0.26MB/s. I'm playing on the PS4 so it comes to a shock that it seems i'm redownloading the whole game or something. Just wanted to share my store cause I've never had this happen in like the 4 or so years I've played.
Also, my power outage was during a cutscene in a storyline instances as well. I don't understand how they can release an update that causes a power surge on a system, let alone knew it was possible to do such a thing.
Square trusting PSN with a system update was a mistake. You're talking about the same people that the the patch in March that ruined their network connection for hundreds of thousands of players and had to "Look into the problem" for a month and a half. The people that are there now have no idea what they're doing.

And just happened to me as well, same thing, got a powercut and when opened the launcher had to download 22gb ... still waiting for the download after 6 hours already. I thought this issue would get fixed on last maint... it happened to a friend on the second day of early access :/
|
|
![]() |
![]() |
![]() |
|
|
Cookie Policy
This website uses cookies. If you do not wish us to set cookies on your device, please do not use the website. Please read the Square Enix cookies policy for more information. Your use of the website is also subject to the terms in the Square Enix website terms of use and privacy policy and by using the website you are accepting those terms. The Square Enix terms of use, privacy policy and cookies policy can also be found through links at the bottom of the page.


Reply With Quote




