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  1. #311
    Player
    lawldeeface's Avatar
    Join Date
    Apr 2015
    Posts
    22
    Character
    Emiko Aveiros
    World
    Leviathan
    Main Class
    Black Mage Lv 80
    I also have had many power outages throughout the years playing ARR/HW and never has this happened until Stormblood....
    (0)

  2. #312
    Player
    Reklaw's Avatar
    Join Date
    Sep 2016
    Posts
    16
    Character
    Raka Heartilly
    World
    Durandal
    Main Class
    Ninja Lv 60
    Quote Originally Posted by Zhexos View Post
    Greetings,

    We appreciate your patience as we worked with the team to get an update.

    The dev. team is currently looking into the issue where the large patch is re-applied any time a power outage occurs on the PlayStation®4. We believe this is mainly occurring due to the power outage causing game files to be corrupted, which triggers the software to redownload the patch. We will follow up with any updates we receive, but in an effort to minimize the issue, we ask that users follow the standard shutdown procedure for the PS4, aside from cases that are beyond your control like unexpected power outages.
    My data wasn't corrupted. Everything was still there and downloaded. It's like the launcher itself messes up with an improper shutdown. You don't even have to play FFXIV. A power outage/improper shutdown in general will cause the launcher to force us to download it all again.
    (3)

  3. #313
    Player
    Reklaw's Avatar
    Join Date
    Sep 2016
    Posts
    16
    Character
    Raka Heartilly
    World
    Durandal
    Main Class
    Ninja Lv 60
    Quote Originally Posted by lawldeeface View Post
    I also have had many power outages throughout the years playing ARR/HW and never has this happened until Stormblood....
    Same here. I've had power outages for years or I forgot that my system was in rest mode and unplugged it. All of that while having Final Fantasy XIV. I've been in duties and had the power knocked out and came back to continue the duty. Not once have I ever had to redownload the game or patches due to a power outage or improper shutdown.
    (0)

  4. #314
    Player
    MateriaMan's Avatar
    Join Date
    Jun 2017
    Posts
    1
    Character
    Materia Man
    World
    Famfrit
    Main Class
    Arcanist Lv 65

    Sadness & Anxiety

    I go to school in a 3rd world country and unfortunately the power goes out at least once a day... I've already lost like 2 days of early access because of this issue... I see all my friends making it to lvl 70 while I stare at this 500 minutes remaining.. I'm kind of afraid to play anymore in fear of not knowing when the power will leave again forcing me to redownload all the patches again and again and again... worst is when its almost done downloading and it makes me start the process all over again... Seems like ill spend the rest of my life re-downloading patches.. so sad because I was really looking forward to enjoying stormblood.... all i can do now is share my pain with my fellow eorzeans in this thread
    (0)

  5. #315
    Player
    Neablis's Avatar
    Join Date
    Nov 2013
    Posts
    49
    Character
    Neablis Blackwing
    World
    Adamantoise
    Main Class
    Warrior Lv 60
    Quote Originally Posted by Zhexos View Post
    Greetings,

    We appreciate your patience as we worked with the team to get an update.

    The dev. team is currently looking into the issue where the large patch is re-applied any time a power outage occurs on the PlayStation®4. We believe this is mainly occurring due to the power outage causing game files to be corrupted, which triggers the software to redownload the patch. We will follow up with any updates we receive, but in an effort to minimize the issue, we ask that users follow the standard shutdown procedure for the PS4, aside from cases that are beyond your control like unexpected power outages.
    Just a question why does the power outage cause this even when you are not playing ffxiv? Doesn't make sense for it to corrupt files not in use?
    (0)

  6. #316
    Player
    Athesto's Avatar
    Join Date
    Mar 2015
    Posts
    29
    Character
    Athesto Cohen
    World
    Famfrit
    Main Class
    Gladiator Lv 70
    Quote Originally Posted by MateriaMan View Post
    I go to school in a 3rd world country and unfortunately the power goes out at least once a day... I've already lost like 2 days of early access because of this issue... I see all my friends making it to lvl 70 while I stare at this 500 minutes remaining.. I'm kind of afraid to play anymore in fear of not knowing when the power will leave again forcing me to redownload all the patches again and again and again... worst is when its almost done downloading and it makes me start the process all over again... Seems like ill spend the rest of my life re-downloading patches.. so sad because I was really looking forward to enjoying stormblood.... all i can do now is share my pain with my fellow eorzeans in this thread
    I know how that feels, some of my FC friends and others from a LS that I'm in are already 70 and some of them are farming the extreme primals. and I'm here at lv 67 prying for this to be fixed soon. like I have said in a previous post, this had nothing to do with corrupted Data is something on the launcher
    (0)

  7. #317
    Player
    DuranAaron5's Avatar
    Join Date
    Sep 2013
    Posts
    51
    Character
    Ex Duran
    World
    Jenova
    Main Class
    Samurai Lv 70
    Quote Originally Posted by Deviru View Post
    Y'know, you'd think a problem that is quite literally game breaking for people without fantastic internet speed would be pretty high up on the priority list in SE's mind, but I guess not?
    SE Kahuna told that 3 days ago only two people brought up the situation and immediately I called bullshit in my head.
    (0)

  8. #318
    Player
    Angramenyu's Avatar
    Join Date
    Oct 2015
    Posts
    17
    Character
    Angra Reborn
    World
    Cactuar
    Main Class
    Dragoon Lv 63
    We are on the same boat. I left to college this morning and left it downloading. When I came back I was hoping would be at least halfway done... no. An error message saying that the patch could not be downloaded. Basically it just downloaded 1gb out of the 22.7 in like 8 hours. I hav given up on this game and the subscription. The sad thing is that they have already charged me the monthly fee. So, it's my loss. Thanks, SE.
    (0)

  9. #319
    Player
    Neablis's Avatar
    Join Date
    Nov 2013
    Posts
    49
    Character
    Neablis Blackwing
    World
    Adamantoise
    Main Class
    Warrior Lv 60
    I'm hoping the hot fix helps tonight but I'm kinda expecting it not to
    (0)

  10. #320
    Player
    AlyceDetoldev's Avatar
    Join Date
    Aug 2014
    Location
    Limsa Lominsa
    Posts
    68
    Character
    Virage Detoldev
    World
    Faerie
    Main Class
    Scholar Lv 80
    Personally, as was said before, I did the PS4 backup test and it worked! I made a backup on my HDD and forced a shutdown on my PS4 and it started downloading 22gb again. I restored the backup and the game was back up and running again. I know that is not the solution you want, but it can help many here.
    (4)

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