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  1. #1
    Player
    GenericHyur21's Avatar
    Join Date
    Jul 2017
    Posts
    2
    Character
    Nathaniel Thredett
    World
    Lamia
    Main Class
    Paladin Lv 70
    Well guess I'm taking a break from FF until this is resolved then
    (0)

  2. #2
    Player
    QT_Melon's Avatar
    Join Date
    Aug 2014
    Location
    Gridania
    Posts
    1,150
    Character
    Qt Melon
    World
    Cactuar
    Main Class
    Bard Lv 100
    Quote Originally Posted by SewDough View Post
    Just happened to me for the 8th time since early access. I'm on a 1gbit line yet your launcher caps at 5mb/s..

    You might need to bite the bullet and recode the launcher and optimize it to today's standards, especially since it's in C#.

    We've waited and waited on anything remotely helpful and yet nothing has been done.

    Might be time to start asking for some form of compensation on this..
    That is something that might be part Sony because I don't get such caps my pc version but Sony downloads in general are unreasonably slow.
    (0)

  3. #3
    Player
    Vesper-Aureolin's Avatar
    Join Date
    Jul 2017
    Location
    Ishgard
    Posts
    3
    Character
    Vesper Aureolin
    World
    Cerberus
    Main Class
    Summoner Lv 70
    My first post here too; I've had to re-download the patch files three times now since Stormblood was released. The most recent time was last night when I had a power outage due to some work being done in my area. However the thing that's different is that now it keeps coming up with an 'Unable to download patch files' error after around two hours of downloading, completely ending the download and making me restart it from the very beginning.

    I've tried restarting my PS4, the application and checked that my storage isn't full. If there's an easy fix for the error I'd appreciate the help.
    (0)

  4. #4
    Player
    Lord_Shyllo's Avatar
    Join Date
    Jun 2017
    Posts
    14
    Character
    Selenia Snow
    World
    Diabolos
    Main Class
    White Mage Lv 60
    Quote Originally Posted by Vesper-Aureolin View Post
    My first post here too; I've had to re-download the patch files three times now since Stormblood was released. The most recent time was last night when I had a power outage due to some work being done in my area. However the thing that's different is that now it keeps coming up with an 'Unable to download patch files' error after around two hours of downloading, completely ending the download and making me restart it from the very beginning.

    I've tried restarting my PS4, the application and checked that my storage isn't full. If there's an easy fix for the error I'd appreciate the help.
    Don't take my word for it I've never had to do it personally only read it here in this forum if u get an error mssg do not press ok it will restart the download but instead exit to the dash and close the game from outside re-open it and hopefully it picks up were it left off, hope this helps u
    (1)

  5. #5
    Player
    Holliday666's Avatar
    Join Date
    Jul 2017
    Posts
    5
    Character
    Naomi Holliday
    World
    Mateus
    Main Class
    Botanist Lv 25
    4th time for me ...... and I'm not going to dl it this time enough is enough not once has an office se posted here I emailed them and I got they can not provide information on my account uh ....... Yea that's not the issues the issue is I'm not waiting a full day downloading a patch good way to burn up my ps4 leaving it on like that sigh I'll be filing for a return because they fail at support
    (0)

  6. #6
    Player
    Pence's Avatar
    Join Date
    Jul 2011
    Location
    Limsa Lominsa
    Posts
    1,455
    Character
    Bravo Whiskey
    World
    Ravana
    Main Class
    Arcanist Lv 90
    Quote Originally Posted by Holliday666 View Post
    4th time for me ...... and I'm not going to dl it this time enough is enough not once has an office se posted here I emailed them and I got they can not provide information on my account uh ....... Yea that's not the issues the issue is I'm not waiting a full day downloading a patch good way to burn up my ps4 leaving it on like that sigh I'll be filing for a return because they fail at support
    GL getting a refund, it's not going to happen. And if you'd do a TINY bit of research you'd find SE has posted about it. Nothing more we can do but wait and make sure you don't shut down your PS4 incorrectly if you can help it.
    (0)

  7. #7
    Player
    Holliday666's Avatar
    Join Date
    Jul 2017
    Posts
    5
    Character
    Naomi Holliday
    World
    Mateus
    Main Class
    Botanist Lv 25
    They can post all they want truth be told ......they have a very defective product I live where isp charge per data usage and this is pure insane 22.8 gig dl now it is clearly how they patch the game it's like a hot fix bbu will be hearing from me as I am clearly not happy with the product or their service ......sad cause what I have played it seems like a decent game......
    (0)

  8. #8
    Player
    Alyria_Marelle's Avatar
    Join Date
    Jul 2014
    Posts
    1
    Character
    Alyria Marelle
    World
    Zodiark
    Main Class
    Archer Lv 50
    So this just happened to me for the first time ever. I freaked out and googled this, leading me here.
    I don't know the status on whether this is being fixed, but i decided to note it here for any devs listening
    (0)

  9. #9
    Player
    Vanity_Wars's Avatar
    Join Date
    Jul 2017
    Posts
    9
    Character
    Arki Vintage
    World
    Ragnarok
    Main Class
    Red Mage Lv 70
    I think I dodged a major bullet when I didn't properly get into this game. Very apparent how much it cares about paying users.

    What a pathetic company.
    (2)

  10. #10
    Player
    WhtNyte1962's Avatar
    Join Date
    Jun 2017
    Posts
    19
    Character
    Grumpy Oldman
    World
    Brynhildr
    Main Class
    Miner Lv 60
    Well, after about 48 hours, my game finally finished the d/l. You know what Square Enix? I'm quite beyond caring at this point. I still have my PS3 and have been enjoying playing through Tales of Xillia 2 without having to worry about the power flickering for a split second! So...I'm letting my subscription drop. In the last 30 days I've had 8 days of not being able to play a product that I invested money in. I've filed several customer service tickets out only to get snippy responses that the monthly subscript fee is non-refundable along with sections of the end user agreement. Had you at least offered to compensate me with a few free days of play, perhaps the end result would have been different. So, until I see some indication that YOU Square Enix have taken action in favor of your formerly loyal customers...I'm going to jump off this crazy not-merry-go-round.
    (0)

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