Best Served with Cold Steel still not working

[Mythie]

I was totally here for that. Like opening quests for MSQ you could not progress through. It's a lesson that should have been taken note of.

[Adnama18]

I came to read the huge amount of upset. The "try again later" response is kind of shitty because the longer this goes on, the more people who are going to be held up at the same point. I have no knowledge on servers but there has to be some solution better than try again later because trying it again later when there are at least 10x the amount of people stuck at the same point isn't going to work. Also, I've now been dc'd probably 15 times in the last hour. The last dc I was standing at the aetheryte in uldah doing nothing. Now the world is full (Leviathan.) I feel an emergency maintenance coming. I just hope it relives the issues.

[Maxiso]

worst thing ever is that none from SE is even trying to reply to our complaints.... is this kind of service what i paid for? 44 euros + monthly fee and still they can't even answer on the official forum?

[Nekopaul]

This Beyond shocking. SE should of know this would happen yet they went a head with it. I've gone for a bloody sleep and it's STILL not working. SE SORT THIS NOW!!!

[CelesValtyr]

I've been at this since 5:20 am getting the same error message and for others who just logged in and get the Que after a few attempts, it makes you real salty. We have gone thru a data center move and lost half of our friends due to the increased in ping and latency with the promise of better performance. SE thinks we have all the free time in the world just to sit around and try over and over for an instance that is 4 quest line into SB. Even one of the side quest was dumb having only 2 spawn location mob for the quest. I really wish they added a Que for the instance, because then at least we know what we are getting into and have free time to do other things around the house. I rarely complain but this is ridiculous 12hrs later and all we are told is to try again.

[DauthiHorror]

Yeah. The BLM Quest has the same restritctions, as it' also an instanced fight.
This is just lousy. If anyone would come up with this quality of work, he/she would be fired on the spot

[Gunnie]

I would love to see any feedback on what they're trying to do to resolve this. "Riding it out" does not work when you create a big artificial bottleneck at the start.

What they could do is giving people the option to skip this quest as a temporary measure. Or add a queue timer so you queue up once, and you get a general idea of when you're up. For lore reasons they can make the entire quest a movie instead of instanced combat. This all can be done without adding more hardware to solve the bottleneck issues.

[Bloodfallen]

This quest (Best served with cold steel) still isn't working on leviathan Been tryin since servers went live Please Square enix step up and fix this.

[inuygoku]

I would like to point out. That yes, it's annoying and frustrating that we can't get passed this. But, you have to realize that the amount that goes into debugging a simple program yet alone a massive MMO like this. That, it can take hours to pin point the bug if this is a software issue, possibly days. If this is a hardware issue(not enough servers for the congestion), it also, takes a lot of time to provision, rack, network and etc these servers.

They are not sitting there with their thumbs in there ass.... They are actually trying to fix this. Bitching and whining, does not, speed up the process. Nor, does bitching and yelling at any of the staff here on the forums, live chat or phone. All you do is impede the actual work.

I would also, like to point out when shit like this happens the Devs, QA, Customer Service, are all stressed out because the ENTIRE company is on red alert and trying to get this back into a working situation. The longer is take the more it frustrating it gets for them. Because they want this to work for you as much as you want it.


Spend some time working at a enterprise data center or enterprise software company where millions of people and hundreds if not thousands companies rely on you to make sure your product works.

If you want to keep the bitching up. Where I am sure most of you don't even know where to begin writing C, C++ and probably Assembly code that goes into dev'ing this game. Please, go ahead and try to fix this problem with no info or help at all. your just told it's broken.

Congratulations on wasting everyone's time with no useful information other than "Wah, I am a child and I am soooo ass hurt, I can't play the game. Because you are fixing the problem we reported"


Stop flooding the chat with garbage and let people report actual issues.

[Breadhelmet]

I would like to point out. That yes, it's annoying and frustrating that we can't get passed this. But, you have to realize that the amount that goes into debugging a simple program yet alone a massive MMO like this. That, it can take hours to pin point the bug if this is a software issue, possibly days. If this is a hardware issue(not enough servers for the congestion), it also, takes a lot of time to provision, rack, network and etc these servers.

They are not sitting there with their thumbs in there ass.... They are actually trying to fix this. Bitching and whining, does not, speed up the process. Nor, does bitching and yelling at any of the staff here on the forums, live chat or phone. All you do is impede the actual work.

I would also, like to point out when shit like this happens the Devs, QA, Customer Service, are all stressed out because the ENTIRE company is on red alert and trying to get this back into a working situation. The longer is take the more it frustrating it gets for them. Because they want this to work for you as much as you want it.


Spend some time working at a enterprise data center or enterprise software company where millions of people and hundreds if not thousands companies rely on you to make sure your product works.

If you want to keep the bitching up. Where I am sure most of you don't even know where to begin writing C, C++ and probably Assembly code that goes into dev'ing this game. Please, go ahead and try to fix this problem with no info or help at all. your just told it's broken.

Congratulations on wasting everyone's time with no useful information other than "Wah, I am a child and I am soooo ass hurt, I can't play the game. Because you are fixing the problem we reported"


Stop flooding the chat with garbage and let people report actual issues.

one problem with that. this issue has been in the game since the launch of ARR. they have had YEARS to fix this. there's no excuse for this level of negligence.