Best Served with Cold Steel still not working

[VraeliaValkyria]

"Stop flooding the chat with garbage and let people report actual issues."
Except this IS an actual issue. SE had months and months to plan ahead and make things work. And make sure things are working as intended. This, where we are having problems are not them planning ahead, this is not them having their game 'working as intended'. First it was ARR, then it was Heavensward. And now SB. I am very good at coding. And this is poor coding on SE's part. If I was head of the SE company as a whole, I would have prepared better. Because, this is a FF franchise. And one of the most popular MMOs currently being played. Of course, it's going to millions of players. And from this, I would have been more careful on how to handle congestion / instances.

[Blanchimont]

"Stop flooding the chat with garbage and let people report actual issues."
Except this IS an actual issue. SE had months and months to plan ahead and make things work. And make sure things are working as intended. This, where we are having problems are not them planning ahead, this is not them having their game 'working as intended'. First it was ARR, then it was Heavensward. And now SB. I am very good at coding. And this is poor coding on SE's part. If I was head of the SE company as a whole, I would have prepared better. Because, this is a FF franchise. And one of the most popular MMOs currently being played. Of course, it's going to millions of players. And from this, I would have been more careful on how to handle congestion / instances.

I have to agree. Right now, the main story is unplayable because of a broken NPC that refuses to let anyone into the instanced dungeon. This is like shipping a game without story triggers to let you make progress in the game.

EDIT: If this was in any single player game, people would be demanding their money for being sold a broken game.

[Kaerakh]

I would like to point out. That yes, it's annoying and frustrating that we can't get passed this. But, you have to realize that the amount that goes into debugging a simple program yet alone a massive MMO like this. That, it can take hours to pin point the bug if this is a software issue, possibly days. If this is a hardware issue(not enough servers for the congestion), it also, takes a lot of time to provision, rack, network and etc these servers.

They are not sitting there with their thumbs in there ass.... They are actually trying to fix this. Bitching and whining, does not, speed up the process. Nor, does bitching and yelling at any of the staff here on the forums, live chat or phone. All you do is impede the actual work.

I would also, like to point out when shit like this happens the Devs, QA, Customer Service, are all stressed out because the ENTIRE company is on red alert and trying to get this back into a working situation. The longer is take the more it frustrating it gets for them. Because they want this to work for you as much as you want it.


Spend some time working at a enterprise data center or enterprise software company where millions of people and hundreds if not thousands companies rely on you to make sure your product works.

If you want to keep the bitching up. Where I am sure most of you don't even know where to begin writing C, C++ and probably Assembly code that goes into dev'ing this game. Please, go ahead and try to fix this problem with no info or help at all. your just told it's broken.

Congratulations on wasting everyone's time with no useful information other than "Wah, I am a child and I am soooo ass hurt, I can't play the game. Because you are fixing the problem we reported"


Stop flooding the chat with garbage and let people report actual issues.

Except that in QA terms this is what is considered a soft lock and would float straight to the higher priority levels if not the top of priorities to report and document. Considering it's widely reproduce-able and seems to affect 30+ people per instance(of which there are multiple per server) I'd say this is a very big issue.

Honestly just sounds like you're flinging around a bunch of words you heard a buddy in IT say. Being an apologist makes those kind of mistakes really cringe worthy and stand out hard.

[Atlas_Shrugged]

15 hours since servers went live
A system error occurred during event movement

Man your giving the Black Desert Online servers a run for their money.

[fubearz]

We are allowed to complain
we paid for it there mistakes dont give us back our time wasted waiting

[phatness2012]

Same issue

Coeurl
But I get completely disconnected when I try to load it...

[thatslayerchick]

Every time I try to get in this quest now I get d/ced from the game and have to wait again in long, long queues, half the time being immediately d/ced upon my time to connect.

Server: Diabolos

[Zephera]

Zalera is dead. come on SE ,we're one of the smallest servers, we shouldn't be having this issue here.

[KrystaUzuki]

I tried waiting in line but people on my server stopped doing the line and now I can't get in at all. Now I'm even having problems logging into the game.

[phatness2012]

Yoshi p left a comment about it finally on the news feed check it out