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  1. #1
    Player
    Captain_Cors's Avatar
    Join Date
    Jun 2017
    Posts
    7
    Character
    Misrass Aulin
    World
    Faerie
    Main Class
    Dark Knight Lv 60

    Keyboard Input Delay since stormblood 6/16/17

    Follow maintenance the start of early access to Stormblood I've been experiencing severe keyboard input delay. Pressing any button fails to yield a result until a full one second later. Given that I play on PC this is quite distressing as the game might as well be untouchable at the moment. At this point I've done everything I could think of: update drives, fiddle with graphics settings, and even switch keyboards. Short of an entirely different computer (which i do not have) I don't know what to do. Anyone else have a similar problem and maybe a solution?
    (0)

  2. #2
    Player
    Macleod's Avatar
    Join Date
    Feb 2014
    Location
    Ishgard
    Posts
    441
    Character
    Elric Ashmore
    World
    Gilgamesh
    Main Class
    Viper Lv 100
    Hard to say for sure, but my guess is the lag you're experiencing is due to the heavy server loads and slow processing on their end, not yours. Never been here for an expansion launch, but this always happened in SWTOR when expansions would launch and the servers were under a lot of stress from the influx of new/returning players. I'm stuck at work all day but hoping this clears up before tonight...except I'm afraid I'll be in queue forever anyway (Gilgamesh).
    (0)

  3. #3
    Player
    Tahria's Avatar
    Join Date
    Jun 2017
    Posts
    2
    Character
    Tahria Saeria
    World
    Ragnarok
    Main Class
    Samurai Lv 55
    Im dealing with the same issue and have tried pretty much everything i can do except reinstall the game.

    Some of the things i tried:
    - Updated all my drivers
    - Restarted the PC
    - Reset all game configurations
    - Tried a Different keyboard & USB port

    None of that worked.
    I also tried contacting the Support desk but got no answer so far im guessing they are pretty busy right now.
    (0)

  4. #4
    Player
    Captain_Cors's Avatar
    Join Date
    Jun 2017
    Posts
    7
    Character
    Misrass Aulin
    World
    Faerie
    Main Class
    Dark Knight Lv 60
    at least i'm not the only one, makes me feel better that it's not necessarily my computer but with the game. I tried all the exact same things as you, doing the full client reinstall now.
    (0)

  5. #5
    Player
    Macleod's Avatar
    Join Date
    Feb 2014
    Location
    Ishgard
    Posts
    441
    Character
    Elric Ashmore
    World
    Gilgamesh
    Main Class
    Viper Lv 100
    Yeah I'm no technician or support guy, but I'm almost positive the input lag is due to high server loads right now.
    (0)

  6. #6
    Player
    Captain_Cors's Avatar
    Join Date
    Jun 2017
    Posts
    7
    Character
    Misrass Aulin
    World
    Faerie
    Main Class
    Dark Knight Lv 60
    Okay so after reinstalling my game at time of typing this the keyboard issues were gone. No idea how/if it ties into the larger server loads though
    (0)

  7. #7
    Player
    Captain_Cors's Avatar
    Join Date
    Jun 2017
    Posts
    7
    Character
    Misrass Aulin
    World
    Faerie
    Main Class
    Dark Knight Lv 60
    and after getting forced out and logging back in it's back. caching issue maybe?
    (0)

  8. #8
    Player
    Captain_Cors's Avatar
    Join Date
    Jun 2017
    Posts
    7
    Character
    Misrass Aulin
    World
    Faerie
    Main Class
    Dark Knight Lv 60
    Okay for real this time believe i narrowed down the problem. it has to do with Logitech's gaming software and whatever update final fantasy made to it. My logitech headset was the culprit (of all things). Going into the logitech gaming software, clicking the cog and unchecking the box "Allow games to control illumination" has cured the keyboard input lag. I confirmed this by toggling on and off a couple times. I'm fine when it's off, and I have issues when I turn it on.
    (4)

  9. #9
    Player
    Yuri_Zahart's Avatar
    Join Date
    Jun 2017
    Posts
    1
    Character
    Yuri Zahart
    World
    Phoenix
    Main Class
    Dark Knight Lv 60
    Quote Originally Posted by Captain_Cors View Post
    Okay for real this time believe i narrowed down the problem. it has to do with Logitech's gaming software and whatever update final fantasy made to it. My logitech headset was the culprit (of all things). Going into the logitech gaming software, clicking the cog and unchecking the box "Allow games to control illumination" has cured the keyboard input lag. I confirmed this by toggling on and off a couple times. I'm fine when it's off, and I have issues when I turn it on.
    *kowtows 10 times*

    You sir/lady are a god! This sh** has been bothering me for almost a day now. I don't even care how you figured it out, all I want to do now is enjoy the game! Thank you so much for sharing this
    (0)

  10. #10
    Player
    Tahria's Avatar
    Join Date
    Jun 2017
    Posts
    2
    Character
    Tahria Saeria
    World
    Ragnarok
    Main Class
    Samurai Lv 55
    Captain_Cors
    Okay for real this time believe i narrowed down the problem. it has to do with Logitech's gaming software and whatever update final fantasy made to it. My logitech headset was the culprit (of all things). Going into the logitech gaming software, clicking the cog and unchecking the box "Allow games to control illumination" has cured the keyboard input lag. I confirmed this by toggling on and off a couple times. I'm fine when it's off, and I have issues when I turn it on.
    I'm trying this as soon as i get off of work today

    Edit: It worked thank you so much ^^
    (0)
    Last edited by Tahria; 06-18-2017 at 09:29 AM.