PS4 USERS STORMBLOOD PREORDERS CANCELLED BY PSN?

[TyrForseti]

Hello,

I'm trying to find out information as to why the PS4 pre-orders of STORMBLOOD are being cancelled and being asked to pay an additional 39.99 or 59.99 after the first transaction was taken out already. Will the first transaction be refunded? or will it cost PS4 users to spend 120 dollars on a 59.99 game?

[caponesavage]

I also had this same issue this morning. I reached out to Sony support and they told me a supervisor has confirmed there is an issue with the licensing and they from their end they still see the pre order in my account though according to the PSN store it is asking me to repurchase the expac. I posted a similar thread in the general forums. I am hoping if enough people have this issue and reach out to Sony they will fix this before expac.

[VictorTheed]

It's weird for me, when I check psn store the collectors edition wants me to pay but I've already bought it.

The regular edition won't even show price or let me purschase.

However when I go to settings, them themes, it's shows stormblood will be about to be downloaded in 2 more days, I hope we ain't getting screwed.

[caponesavage]

I hope so too. Whats odd is if I log into the PSN store through PC and go to my downloads queue I see Stormblood. It says error downloading but that most likely due to it not being available yet. I really hope this doesnt mess up early access

[ACETHENEST2017]

I am having this same issue it shows my pre order of the special addition in my service list but as with you guys I goto see the so helpful timer and it says buy for$59.99 and when I go to standard it says it is no longer available for purchase? I am so exited for early access and will be very disappointed if I do not get to play. I hope its just something with pen and the drop of the ps3 fingers crossed it is resolve before Friday 3 A.M. for me XD

[DemonwrathDeathreign]

Same issue, kinda has me irritated atm

[Shirosama]

Well after talking with playstation and them refunding the money/ having me purchase it again and it still not showing that i ever purchased it aside from getting a email notification they said not to worry that it will still download etc. however i told them if it has not downloaded as the clock says 1 day 14 hours till playable i'll be giving them a call back as well as a ton of psn users.

[Seeker213]

how do I contact Sony to ask about this? I can see my Stormblood preorder in my service list but, when I look at the game it says I have to purchase the collectors edition again, and that I cant buy the standard version

[kupokage]

Same issue. Scrolling through Playstation Store and noticed Stormblood Collector's Edition no longer said "Purchased" and the standard edition was no longer available. I checked my library and no SB. Checked my downloads and only saw the SB theme waiting to be downloaded a day from now.

[DemonwrathDeathreign]

Same issue. Scrolling through Playstation Store and noticed Stormblood Collector's Edition no longer said "Purchased" and the standard edition was no longer available. I checked my library and no SB. Checked my downloads and only saw the SB theme waiting to be downloaded a day from now.

We need answers