Logitech G15 Backlight issues since Stormblood patch

[LarienTiwele]

After the Stormblood patch and log in I've noticed my keyboard back light on my G15 (and my newer G510 as well) goes out when -specifically- tabbed into the game. If I tab out of the game, it works just fine again and even stays lit in the game screen for about 30 seconds or so before going out once more. Is anyone else experiencing this issue?

Edit: Happens in Fullscreen, Borderless windowed, and windowed modes irregardless....

And In case it will help to solve the issue, here's the copypasta of the System info blurb from the FFXIV System info thingy...




-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\USER\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Pro 64-bit (6.2, Build 9200) (14393.rs1_release_sec.170427-1353)
SYSTEM_CPU Intel(R) Core(TM) i7-7700K CPU @ 4.20GHz (8 CPUs), ~4.2GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 0801
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 32620.977MB
SYSTEM_VIRTUAL_MEMORY 134217727.875MB
SYSTEM_PAGE_FILE 37484.977MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 446.578GB SYSTEM_FREEDISC_SPACE 241.138GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.760GB SYSTEM_FREEDISC_SPACE 77.571GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.387GB SYSTEM_FREEDISC_SPACE 170.341GB
SYSTEM_STORAGE F:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1862.891GB SYSTEM_FREEDISC_SPACE 1051.227GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8119.938 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16310.488 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8253
SYSTEM_GRAPHICS_DRIVER_DATE 6/6/2017 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS NVIDIA GeForce GTX 1070
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY2
SYSTEM_GRAPHICS_CHIP GeForce GTX 1070
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 8119.938 MB
SYSTEM_GRAPHICS_SHARED_VRAM 16310.488 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 2560 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2d81f3535ced17c6\nvldumdx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 22.21.0013.8253
SYSTEM_GRAPHICS_DRIVER_DATE 6/6/2017 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_GRAPHICS Intel(R) HD Graphics 630
SYSTEM_GRAPHICS_DEVICE Unknown
SYSTEM_GRAPHICS_CHIP Intel(R) HD Graphics Family
SYSTEM_GRAPHICS_MAKER Intel Corporation
SYSTEM_GRAPHICS_VRAM 16438 MB
SYSTEM_GRAPHICS_SHARED_VRAM SYSTEM_UNKNOWN
SYSTEM_GRAPHICS_DAC Internal
SYSTEM_GRAPHICS_DISPLAY_MODE Unknown
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_f804a7ddaa7ea684\igdumdim64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_f804a7ddaa7ea684\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_f804a7ddaa7ea684\igd10iumd64.dll,C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_f804a7ddaa7ea684\igd12umd64.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 21.20.0016.4565
SYSTEM_GRAPHICS_DRIVER_DATE 12/9/2016 17:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English

SYSTEM_GRAPHICS_PIXEL_SHADER
SYSTEM_GRAPHICS_VERTEX_TEXTURE
SYSTEM_SOUND Headset Earphone (Razer Kraken 7.1 Chroma)
SYSTEM_SOUND_DEVICE_ID {2DAE4CE6-5496-45B3-BE29-0D940050D913}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.14393.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/7/2014 00:00:00
SYSTEM_SOUND Speakers (Razer Surround Audio Controller)
SYSTEM_SOUND_DEVICE_ID {194DEC91-4289-46BC-9E26-3350180CB469}
SYSTEM_SOUND_DEVICE_NAME RzSurroundVAD.sys
SYSTEM_SOUND_DRIVER_VERSION 6.01.7600.16385
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/13/2016 00:00:00
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {3EDC8B37-565D-4980-A5E8-DD3E049C213B}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8090
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/14/2017 00:00:00
SYSTEM_SOUND E32-C1-0 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {8A8519A7-1D9C-4F96-B555-CE50BE266E59}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0027
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/16/2017 00:00:00
SYSTEM_SOUND LG ULTRAWIDE-4 (NVIDIA High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {8D4D3C7F-0D8A-4FF0-9608-94299A5D2AFA}
SYSTEM_SOUND_DEVICE_NAME nvhda64v.sys
SYSTEM_SOUND_DRIVER_VERSION 1.03.0034.0027
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 5/16/2017 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {BDFA9E8A-F5FD-4935-B691-EEE98063931B}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.8090
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 3/14/2017 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BE8C12D0-3531-11E7-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BE8D9970-3531-11E7-8004444553540000}
SYSTEM_INPUT_NAME G510s Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BE8ED1F0-3531-11E7-8005444553540000}
SYSTEM_INPUT_NAME G510s Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BE8EF900-3531-11E7-8006444553540000}
SYSTEM_INPUT_NAME DYNEX USB MIC Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 1 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BE8F2010-3531-11E7-8007444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BE8F2010-3531-11E7-8008444553540000}
SYSTEM_INPUT_NAME Razer Kraken 7.1 Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 2 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {BE8FBC50-3531-11E7-8009444553540000}
SYSTEM_INPUT_NAME Razer Kraken 7.1 Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

Logitech G15 Backlight issues since Stormblood patch - Google Chrome
Discord
Samurai - Final Fantasy XIV A Realm Reborn Wiki - FFXIV / FF14 ARR Community Wiki and Guide - Google Chrome
Gaming Keyboard G510 - Logitech Support - Google Chrome
FINAL FANTASY XIV, The Lodestone - Google Chrome
Avalonstar Stormblood Interview with Naoki Yoshida – Gamer Escape - Google Chrome
Nolan - BG FFXI Wiki - Google Chrome
Notes from Live Letter XXXVI - Google Docs - Google Chrome
Category:Job Cards - Mobius Final Fantasy Wiki - Google Chrome
Nolan - BG FFXI Wiki - Google Chrome
Kingdom Hearts Unchained χ - Kingdom Hearts Wiki, the Kingdom Hearts encyclopedia - Google Chrome
Nolan - BG FFXI Wiki - Google Chrome
General Discussion - Google Chrome
Skype™‎

-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
Adobe Flash Player 25 PPAPI
Advanced Combat Tracker (remove only)
Avast Free Antivirus
Blizzard App
Fraps (remove only)
XTREME GAMING ENGINE
Google Chrome
FINAL FANTASY XI: Chains of Promathia
PlayOnline Viewer & Tetra Master
FINAL FANTASY XI: Wings of the Goddess
FINAL FANTASY XI
FINAL FANTASY XI: Rise of the Zilart
FINAL FANTASY XI: Treasures of Aht Urhgan
Blade & Soul
FINAL FANTASY XI: Seekers of Adoulin
Mozilla Firefox 53.0.2 (x86 en-US)
NCSOFT Game Launcher
Notepad++ (32-bit x86)
NVIDIA Stereoscopic 3D Driver
Razer Chroma SDK Core Components
Razer Surround
SafeZone Stable 3.55.2393.607
Steam
VLC media player
World of Warcraft
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Razer Synapse
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Qualcomm Atheros 11ac Wireless LAN Installer
Adobe AIR
Cisco VideoGuard Player
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23918
Skype™ 7.37
FINAL FANTASY XI: Chains of Promathia
PlayOnline Viewer & Tetra Master
AURA
FINAL FANTASY XI: Wings of the Goddess
Google Update Helper
FINAL FANTASY XI
FINAL FANTASY XI: Rise of the Zilart
Microsoft Visual C++ 2005 Redistributable
FINAL FANTASY XI: Treasures of Aht Urhgan
Microsoft Visual C++ 2015 x86 Minimum Runtime - 14.0.23918
Asus Sonic Radar 3
Microsoft Visual C++ 2015 x86 Additional Runtime - 14.0.23918
Blade & Soul
Asus Sonic Studio 3
Microsoft Visual C++ 2015 Redistributable (x64) - 14.0.23918
FINAL FANTASY XI Seekers of Adoulin
Intel(R) Processor Graphics
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Logitech Gaming Software 8.94
Mozilla Maintenance Service
Intel(R) Network Connections 21.1.30.0
Vulkan Run Time Libraries 1.0.33.0
Vulkan Run Time Libraries 1.0.42.1
SonicStudio3Setup
Intel(R) Network Connections 21.1.30.0
Malwarebytes version 3.1.2.1733
ProductDaemonSetup
SonicMapperConfigurator
ProfileSwitcherCleanup
ApoDispatchConfigurator
Microsoft Visual C++ 2015 x64 Minimum Runtime - 14.0.23918
Microsoft Visual C++ 2013 x64 Additional Runtime - 12.0.21005
Microsoft Visual C++ 2013 x64 Minimum Runtime - 12.0.21005
SonicRadar3Setup
Ansel
NVIDIA 3D Vision Driver 382.53
NVIDIA Control Panel 382.53
NVIDIA Graphics Driver 382.53
NVIDIA GeForce Experience 3.6.0.74
NVIDIA 3D Vision Controller Driver 369.04
NVIDIA Optimus Update 25.0.0.0
NVIDIA PhysX System Software 9.17.0329
NVIDIA Update 25.0.0.0
SHIELD Streaming
NVIDIA HD Audio Driver 1.3.34.27
NVIDIA Install Application
NVIDIA Backend
NVIDIA Container
NVIDIA LocalSystem Container
NVIDIA Message Bus for NvContainer
NVIDIA NetworkService Container
NVIDIA Session Container
NVIDIA User Container
NVIDIA Display Container
NVIDIA Display Container LS
NVIDIA Display Watchdog Plugin
NVIDIA Display Session Container
NvNodejs
NVIDIA Watchdog Plugin for NvContainer
NvTelemetry
NVIDIA Telemetry Container
NvvHci
Nvidia Share
NVIDIA ShadowPlay 3.6.0.74
SHIELD Wireless Controller Driver
NVIDIA Update Core
NVIDIA Virtual Audio 3.70.2
Microsoft Visual C++ 2015 x64 Additional Runtime - 14.0.23918


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000036C0
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00001178
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000025F8
C:\Program Files (x86)\Razer\InGameEngine\32bit\RazerIngameEngine.exe 0000195C
C:\Program Files (x86)\Razer\Razer_Kraken71Chroma_Driver\Drivers\SysAudio\Kraken71ChromaHelper.exe 000009CC
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00001D38
C:\Program Files (x86)\Skype\Phone\Skype.exe 00001CC4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo64.exe 00003EC0
C:\Program Files (x86)\Steam\Steam.exe 00000D98
C:\Program Files (x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe 00000E80
C:\Program Files\AVAST Software\Avast\AvastUI.exe 00001A08
C:\Program Files\Logitech Gaming Software\Applets\LCDClock.exe 000011D0
C:\Program Files\Logitech Gaming Software\Applets\LCDCountdown.exe 00000C50
C:\Program Files\Logitech Gaming Software\Applets\LCDMedia.exe 000010E4
C:\Program Files\Logitech Gaming Software\Applets\LCDPop3.exe 00001A18
C:\Program Files\Logitech Gaming Software\Applets\LCDRSS.exe 00001A44
C:\Program Files\Logitech Gaming Software\ArxApplets\Discord\logitechg_discord.exe 00001B60
C:\Program Files\Logitech Gaming Software\LCore.exe 00001310
C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe 00001A24
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe 00001AFC
C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe 00001320
C:\Users\Larien\AppData\Local\Cisco\VideoGuardPlayer\VideoGuardMonitor\CiscoVideoGuardMonitor.exe 00001C84
C:\Users\Larien\AppData\Local\Discord\app-0.0.297\Discord.exe 00001B38
C:\Users\Larien\AppData\Local\Microsoft\OneDrive\OneDrive.exe 000011A4
C:\Users\Larien\AppData\Local\razer\InGameEngine\cache\RzSynapse\RzCefRenderProcess.exe 00001F58
C:\WINDOWS\Explorer.EXE 00001528
C:\WINDOWS\System32\DriverStore\FileRepository\igdlh64.inf_amd64_f804a7ddaa7ea684\igfxEM.exe 000015BC
C:\WINDOWS\SystemApps\ShellExperienceHost_cw5n1h2txyewy\ShellExperienceHost.exe 000016C8
C:\WINDOWS\system32\DllHost.exe 0000262C
C:\WINDOWS\system32\conhost.exe 00002648
C:\WINDOWS\system32\sihost.exe 00000FF0
C:\WINDOWS\system32\svchost.exe 000006BC
C:\WINDOWS\system32\taskhostw.exe 00001350
C:\Windows\System32\InputMethod\CHS\ChsIME.exe 0000141C
C:\Windows\System32\InputMethod\CHT\ChtIME.exe 00001470
C:\Windows\System32\RuntimeBroker.exe 00001494
C:\Windows\SystemApps\Microsoft.Windows.Cortana_cw5n1h2txyewy\SearchUI.exe 00001418

[Kuutamo]

Same, and same for logitech keyboard. I remember reading some logitech support but I thought there would be options in game if that's the case

[Becken]

I'm getting this aswell on my g510 since the update

[Yelta_Sumasu]

My G510 backlight was acting funky as I logged into the game. seems ok now as I wait for the queue.


I thought my keyboard might be busted.

[Catchow]

Had this problem too at first but quickly fixed it (with my g910)

1.open Logitech gaming software
2.press the gear button (settings) thats on the bottom right hand side of software
3.under options go to game integration
4. un-click the "allow games to control illumination"

[Becken]

Had this problem too at first but quickly fixed it (with my g910)

1.open Logitech gaming software
2.press the gear button (settings) thats on the bottom right hand side of software
3.under options go to game integration
4. un-click the "allow games to control illumination"

Thanks this worked for my g510

[Selene-Bathory]

Had this problem too at first but quickly fixed it (with my g910)

1.open Logitech gaming software
2.press the gear button (settings) thats on the bottom right hand side of software
3.under options go to game integration
4. un-click the "allow games to control illumination"

Thanks ! I had same problem with g13 and g19 and fix it.

[Catchow]

Glad it helps ^.^

[Feelicious]

Had this problem too at first but quickly fixed it (with my g910)

1.open Logitech gaming software
2.press the gear button (settings) thats on the bottom right hand side of software
3.under options go to game integration
4. un-click the "allow games to control illumination"

Thanks.

But when I reboot, the LogitechSoftware forgets the settings, so I have to set the option everytime.
Has anyone found a longer lasting solution?

[BlackRoc]

What exactly is it supposed to do anyway?