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  1. #21
    Player
    Serilda's Avatar
    Join Date
    Feb 2015
    Posts
    1,885
    Character
    Renard Lefeuvre
    World
    Yojimbo
    Main Class
    Alchemist Lv 90
    Amazon promised me a call back within an hour when I threatened to cancel, then never did anything. So I cancelled and repurchased from the SE store. Sucks to have to pay extra, but Amazon UK are completely incompetent with preorder codes. Never again.
    (0)

  2. #22
    Player
    Sarevok_Thordin's Avatar
    Join Date
    Mar 2017
    Posts
    446
    Character
    Sarevok Thordin
    World
    Brynhildr
    Main Class
    Red Mage Lv 100
    If I order from the SE site now will I still be able to get the pre-order bonuses and early access?

    This is absolutely shambolic.
    (0)

  3. #23
    Player
    Neri's Avatar
    Join Date
    Mar 2011
    Location
    Gridania
    Posts
    786
    Character
    Neridia Neririncia
    World
    Tonberry
    Main Class
    Dancer Lv 100
    They are saving you the trouble of the bottleneck log-in frustration.
    (0)

  4. #24
    Player
    Sarevok_Thordin's Avatar
    Join Date
    Mar 2017
    Posts
    446
    Character
    Sarevok Thordin
    World
    Brynhildr
    Main Class
    Red Mage Lv 100
    Also how long does it take to get the pre-order/EA code from SE?

    I'm saying screw it because Amazon UK need to learn from this.
    (0)
    Last edited by Sarevok_Thordin; 06-16-2017 at 06:27 PM.

  5. #25
    Player
    dalta's Avatar
    Join Date
    Nov 2013
    Posts
    113
    Character
    Delta Mainks
    World
    Cerberus
    Main Class
    Thaumaturge Lv 80
    i have not gotten mine yet from amazon uk :/
    (0)

  6. #26
    Player
    Kusiak's Avatar
    Join Date
    Aug 2013
    Posts
    7
    Character
    Hachi Blackburn
    World
    Odin
    Main Class
    Warrior Lv 60
    Had another chat with their service. It will be sent today, no idea on a specific time, but today...
    They raised my complaint for it and all that but I don't think they'll learn from this
    (0)

  7. #27
    Player
    Serilda's Avatar
    Join Date
    Feb 2015
    Posts
    1,885
    Character
    Renard Lefeuvre
    World
    Yojimbo
    Main Class
    Alchemist Lv 90
    Quote Originally Posted by Sarevok_Thordin View Post
    Also how long does it take to get the pre-order/EA code from SE?

    I'm saying screw it because Amazon UK need to learn from this.
    It took five minutes, ordered the download edition and had the codes in the first confirmation email.
    (0)

  8. #28
    Player
    Sarevok_Thordin's Avatar
    Join Date
    Mar 2017
    Posts
    446
    Character
    Sarevok Thordin
    World
    Brynhildr
    Main Class
    Red Mage Lv 100
    Tried to get from SE, now through, though still waiting on the EA code.

    Update: Codes Registered.

    I'm all good now.

    Amazon Order = Cancelled.

    I'm normally a very loyal customer to amazon thanks to the help I've had when putting computers together and RMAing stuff, but you can't be passive and expect them to learn.
    (1)
    Last edited by Sarevok_Thordin; 06-16-2017 at 07:13 PM.

  9. #29
    Player
    dalta's Avatar
    Join Date
    Nov 2013
    Posts
    113
    Character
    Delta Mainks
    World
    Cerberus
    Main Class
    Thaumaturge Lv 80
    11:12 am and still no code ;-;
    (0)

  10. #30
    Player
    abacab1973's Avatar
    Join Date
    Aug 2013
    Posts
    25
    Character
    Ronin Traveller
    World
    Cerberus
    Main Class
    Gladiator Lv 80
    Complained to manager at Amazon - £5 credit given as a 'sorry' but no idea when code will sent other than 'within 24 hours'. Not good enough.
    (0)

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