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  1. #1
    Player
    sundayy's Avatar
    Join Date
    Jun 2017
    Posts
    5
    Character
    Sundayy Roxas
    World
    Mateus
    Main Class
    Black Mage Lv 60

    Questions regarding mogstation

    So currently my account is standard(steam). I purchased a PC ver. of stormblood but ofc it doesnt work on my account. I was wondering what if i buy an arr pc ver. and apply the game code to my mogstation account. Would it let me use the pc ver of stormblood that i just bought?
    (0)

  2. #2
    Player
    Valkyrie_Lenneth's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    8,038
    Character
    Lynne Asteria
    World
    Jenova
    Main Class
    Viper Lv 100
    You cant apply a PC normal version to an account with a steam version. the 2 are mutually exclusive. You have to get the expansions through steam.
    (2)

  3. #3
    Player
    Risvertasashi's Avatar
    Join Date
    Apr 2014
    Posts
    4,706
    Character
    Makani Risvertasashi
    World
    Ultros
    Main Class
    Conjurer Lv 50
    Ouch. Yeah, what Lenneth said -- SE considers "Steam" and "PC" to be two different platforms, unfortunately.

    You can try for a refund, or hope someone at Square Enix support will take pity and change over your code...
    (0)

  4. #4
    Player
    sundayy's Avatar
    Join Date
    Jun 2017
    Posts
    5
    Character
    Sundayy Roxas
    World
    Mateus
    Main Class
    Black Mage Lv 60
    Yeah i sent a ticket if id be able to get a refund but its looking grim thast why i thought that maybe this way i can at least save some money. ty for the answers!
    (0)

  5. #5
    Player
    Risvertasashi's Avatar
    Join Date
    Apr 2014
    Posts
    4,706
    Character
    Makani Risvertasashi
    World
    Ultros
    Main Class
    Conjurer Lv 50
    Quote Originally Posted by sundayy View Post
    Yeah i sent a ticket if id be able to get a refund but its looking grim thast why i thought that maybe this way i can at least save some money. ty for the answers!
    If all else fails and you paid with a credit/debit card... you can always call up your bank/provider, tell them you tried to get a refund, and ask them to reverse the charge. Don't do this is you got it from a merchant you don't want to tick off (eg Steam), but if it was some random store or online merchant, it's a last resort you can use.

    Good luck.
    (0)

  6. #6
    Player
    Valkyrie_Lenneth's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    8,038
    Character
    Lynne Asteria
    World
    Jenova
    Main Class
    Viper Lv 100
    and to be fair, it DOES say on the product pages.

    This product is not compatible with the Steam version of FINAL FANTASY XIV: A Realm Reborn. If you’ve purchased FFXIV: A Realm Reborn on Steam, then you must also purchase FFXIV: Stormblood on Steam to upgrade your existing account.
    (0)

  7. #7
    Player
    TaranTatsuuchi's Avatar
    Join Date
    Oct 2011
    Posts
    1,462
    Character
    Aryn Tatsuuchi
    World
    Balmung
    Main Class
    Samurai Lv 90
    Quote Originally Posted by Risvertasashi View Post
    If all else fails and you paid with a credit/debit card... you can always call up your bank/provider, tell them you tried to get a refund, and ask them to reverse the charge. Don't do this is you got it from a merchant you don't want to tick off (eg Steam), but if it was some random store or online merchant, it's a last resort you can use.

    Good luck.
    Chargebacks are very serious.

    If you do this to SE your account will be immiedatly banned from what I've read.
    (0)

  8. #8
    Player
    savageink's Avatar
    Join Date
    Jun 2015
    Posts
    843
    Character
    Dirk Gently
    World
    Malboro
    Main Class
    Machinist Lv 80
    Actually, if you bought a non-steam pc version of the game it would probably work, since HW comes with SB.

    you might have to install fresh non-steam versions for it work, though.
    (0)

  9. #9
    Player
    Valkyrie_Lenneth's Avatar
    Join Date
    Mar 2011
    Location
    Limsa Lominsa
    Posts
    8,038
    Character
    Lynne Asteria
    World
    Jenova
    Main Class
    Viper Lv 100
    Quote Originally Posted by savageink View Post
    Actually, if you bought a non-steam pc version of the game it would probably work, since HW comes with SB.
    It doesn't The account is locked to steam or non-steam from the first code you input.
    (1)

  10. #10
    Player
    MomomiMomi's Avatar
    Join Date
    Aug 2014
    Posts
    2,527
    Character
    Momomi Momi
    World
    Behemoth
    Main Class
    Alchemist Lv 90
    Quote Originally Posted by savageink View Post
    Actually, if you bought a non-steam pc version of the game it would probably work, since HW comes with SB.

    you might have to install fresh non-steam versions for it work, though.
    As already mentioned, you can't do that. You can't register a non-steam PC version if you have the Steam version already.
    (1)

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