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  1. 06-16-2017 01:23 AM #1
    VakkoVormav
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    Vakko Vormav
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    Balmung
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    Pugilist Lv 14

    Trying to update to Stormblood and launcher says Heavensward is not installed...

    but Heavensward IS installed and when I try to install anyway I get a version inconsistent launch error... Anyone else getting this? Any suggestions?
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  2. 06-16-2017 01:30 AM #2
    Jazmyn
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    Yazmyn Pinha
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    Goblin
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    Archer Lv 76

    Also

    I am also getting this. Restarted computer,router tried with out the HW update still getting this. Hopefully this is a easy fix.
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  3. 06-16-2017 03:16 AM #3
    Rednil
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    Rednil Linden
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    White Mage Lv 60
    Same problem here , wanted to download before travelling , RIP me ... Maybe if i get good internet on the road i will be able to play it =(
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  4. 06-16-2017 04:36 AM #4
    Daronis
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    Daronis Ecthelion
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    Monk Lv 70
    I've been seeing this all day. Is there a fix for this? I'd rather not waste all my early access time because the game won't update.
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  5. 06-16-2017 04:45 AM #5
    Orlox
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    Orlox Nahart
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    http://forum.square-enix.com/ffxiv/t...=1#post1978491

    Worked for me on PC.
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  6. 06-16-2017 04:52 AM #6
    Daronis
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    Daronis Ecthelion
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    Monk Lv 70
    Thank you for that link. I can also verify that worked for me and my game is updating now. Thanks again.
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  7. 06-16-2017 05:03 AM #7
    VakkoVormav
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    Seems to be working for me ATM... hope it stays that way... Thanks Orlox!
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  8. 06-16-2017 06:08 AM #8
    Nixxe
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    Nixx Delumi
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    Sargatanas
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    Quote Originally Posted by Orlox View Post
    http://forum.square-enix.com/ffxiv/t...=1#post1978491

    Worked for me on PC.
    This didn't work for me. I ended up using this solution, which worked fine:
    http://forum.square-enix.com/ffxiv/t...-version-check

    Despite being an old post, the download linked in it worked just fine.
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  9. 06-16-2017 07:05 AM #9
    Jazmyn
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    Yazmyn Pinha
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    Quote Originally Posted by Nixxe View Post
    This didn't work for me. I ended up using this solution, which worked fine:
    http://forum.square-enix.com/ffxiv/t...-version-check

    Despite being an old post, the download linked in it worked just fine.
    Yay!!! thank you Nixxe that one worked for me ^_^
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