"Pre-order Code Distribution Information

Users who pre-ordered from the Square Enix Online Store
You can find your pre-order code in your confirmation e-mail and on the store account page. Visit the Square Enix Online Store, log in and select “My Account” from the top menu. Select “Your Orders” and select “Unlock Code.” Your 18-digit code will be listed here which you can then redeem on the Stormblood pre-order site (http://sqex.to/9S5).

Users who pre-ordered from the PlayStation®Store
Early access and the bonus items were automatically linked to your Sony Entertainment Network account at the time you pre-ordered the game and no code entry is required.

Users who purchased from other retailers
Please refer to your retailer for more information about receiving your pre-order code."