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  1. 06-13-2017 02:01 AM #1
    SandTiger
    Player
    SandTiger's Avatar
    Join Date
    Jan 2012
    Posts
    7
    Character
    Iron Avalanche
    World
    Hyperion
    Main Class
    Dark Knight Lv 60
    Bought mine saturday through the se store and still no code
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  2. 06-13-2017 02:05 AM #2
    ElijahSol
    Player
    ElijahSol's Avatar
    Join Date
    May 2016
    Posts
    5
    Character
    Elijah Sol
    World
    Diabolos
    Main Class
    White Mage Lv 60
    Quote Originally Posted by SandTiger View Post
    Bought mine saturday through the se store and still no code
    I'm currently on hold with SE now. I did get an email back from their CS team saying:

    Sergio D. (Square Enix US Online Store Support)
    Jun 12, 18:56 CEST

    Dear _____,

    Thank you for contacting the Square Enix NA Online Store Support.

    We're currently uploading a new stock of early access keys to our stores, soon as the process has been completed you will recived your early access key, don't worry this process will take only a couple of hours and you will get your early access key before the early access starts.

    If you have any questions, please don't hesitate contacting us.

    Best,
    Sergio

    The Square Enix NA Online Store Team


    EDIT:
    The fact that "received" is misspelled is mildly concerning to me xD
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