I had pre-ordered Stormblood Collector's Edition the day before it's release while it was still up on PSN as a pre-order. After it had finished downloading and update the day after, I had checked my mail in game to see if I got my bonuses included with the pre-order and CE, only to find out that just the CE bonuses had appeared. The PS4 theme that was also mention has not shown up within the theme library. So I just have two questions really -

Why haven't the pre-order bonuses for Stormblood appeared? Is this a problem that's on Square Enix's end or PSN?