PS4 USERS STORMBLOOD PREORDERS CANCELLED BY PSN?

[willyum]

i went to the sony website and it is under my transaction about being bought just not showing on the ps4 it self. maybe after the update itll go back to normal. if not that will be bs cause i per ordered aswell

[rjspencer4]

I have the licenses but it does not appear in my transaction history.

[duw]

I also have this issue and I'm not sure whether to be worried or not really. I can't find any pre-order for the game listed in my transaction history, nor can I find the waiting download or timer anywhere on my system. But, I did call up PS support and they said that on their end, it all looks fine. They asked me to refresh the licenses (PlayStation Network/Account Management and Restore Licenses for anyone that also wants to try that) and it did nothing really. I can see a timer for the skin, so I'm hoping that it's just going to work itself out since I'm not sure what else I can really do. On the store it's saying I haven't bought it but my bled-dry bank account is telling me otherwise. Fingers crossed this is isn't going to be a problem come Friday...

[Sceros]

Well, just speaking for me after checking out everything:
I can not repurchase Stormblood, it says I already own a copy.
I can not see it on Mog Station.
I can not see it in my software library.
I CAN see it in my service list.
I have the option to initiate download via PS4 store remotely from PC. However, it ends in failure right now.
I already did download the pre order design, just can not activate it yet.

My thoughts on this topic: I guess it will be all right. When I remember correctly, how the FF-stuff was displayed in the store has always been confusing at best. But it did work every time for me. So I am rather positive. This is Square Enix we deal with, not .. like Ubi Soft for example. I guess we'll be fine :-)

[RobinAnntork]

PS4 has been total garbage for FFXIV updates and downloads for well over a year now. Wouldn't surprise me in the least if none of us get to see Early Access on PS4 but here's to hoping!

[EorzeaHero69]

I highly doubt the issue will affect the early access. If we have Stormblood on the ps4 Service list, we should be fine.

[Shirosama]

Talked to both sony and square everyone that has the "issue" is good to go for some reason the store is glitched out on this game and this game alone where it shows up in the service list but for whatever reason does not show as you having purchased it.

[Ruyuki_Jadeheart]

Just checked PSN, going to collector's edition page no longer has a purchase option and says I have the license now. Stormblood not in addons folder yet though.

[Caduagm]

Ok pls. You will be able to play. You can't pre download it, it will be through the launcher. If you have the license so everything is fine. Just wait the launcher update and run the game, it will show the instructions for how can you register. Just calm down.

[Caduagm]

Also, It won't show up on library since heavensward, stormblood and arr are the same game : FINAL FANTASY XIV.