Lost Items

[Protaru]

I had gathered all of the mats to make a Cashmere Poncho about an hour ago, when I started making it I lost my connection to the server, and when I logged back in the mats were gone.

Is it possible to get the missing materials returned to me? the Bearskins, Cashmere Cloths, and Wolfram Square were hq if I remember correctly, but the rest were normal quality items.

Thank you for your consideration on this matter.

[ChameleonMS]

No, unfortunately the items are lost.

The concept behind this is prevent cheating.
E.g. A player is doing a difficult / expensive craft and HT is just being terrible. S/He knows it is going to result in NQ; therefore, s/he disconnects and get back the items.
The potential for abuse is far too high.
Legitimate disconnects are just lumped in.

What has been asked for hundreds of times with no response is why the craft state cannot be maintained through a disconnect. Thus, when you come back, you pick up the craft exactly where you left off. Even if they only maintained the crafting state in active memory for say 30 minutes it would be enough for the vast majority of legitimate disconnects and be immune to cheating.