RIP WHM? What... what if.... if..

[velw]

If these are "official company forums" in the promotional sense you suggest, where are the official company representatives responding to their customers' concerns?

What I've posted has been my feedback about the game. Every thread I've started has prompted an on-topic discussion. That's exactly what these forums are for. And SE can speak for themselves, unless you speak for them in some official capacity... in which case perhaps you should state that openly, and start responding in that capacity to the feedback that has been shared on these boards.

[Kaurie]

The first thread was a waste. You didn't offer anything constructive, you simply whined and announced you're cancelling your pre-order. Why would any company keep that on their official forums?

This notion is ridiculous. When you unsubscribe, there is no survey to ask why you unsubscribed, and they specifically ask you to go to the official forums to tell them why you unsubbed. if they don't want it on their forum, they could not ask people to do that. Either way, they should actually take feedback, rather than just censoring it.

The second could be argued as spam.

It could also be argued as showing the devs that this is a topic of concern among the playerbase.

The third was merged with another thread because we have about a hundred threads discussing the same thing.

Yeah, there are way too many threads on it. I am not sure why everyone thinks their 1 thing to say about it is important enough to create a new topic. Having so many threads on the subject reduces the effectiveness of the feedback imo. Having 1 coherent thread that hits hundreds of pages would have a much bigger impact.

I think that it would have been a good idea for the community reps to pre-create topics for discussion. Make a new subforum: "Stormblood Discussion", then have a stickied thread for each job, "White Mage Stormblood Preview Discussion", and then forward everyone to provide feedback and discussions into those specific threads.

[Yallaid]

i would lock and delete it to , its not really fun to talk with 5 year old raging kids XD

XD i'm gonna go out on a limb and say its probably also not gonna really be fun to play WHM in Stormblood. because of the reasons everyone is saying.

why are you trying to be dismissive about this again?

[Bourne_Endeavor]

This notion is ridiculous. When you unsubscribe, there is no survey to ask why you unsubscribed, and they specifically ask you to go to the official forums to tell them why you unsubbed. if they don't want it on their forum, they could not ask people to do that. Either way, they should actually take feedback, rather than just censoring it.

They haven't censored anything. We have multiple threads of the same discussion point. Announcing to a company on their official forums you're quitting without any constructive criticism beyond "these changes suck!" is meaningless. The person in question made a thread that amount to little more than "I'm quitting!" So... quit. Don't announce it like we're supposed to care. Meanwhile, another person made a similar thread but explained her disappointment with White Mage and why the changes deflated her interest. That's a good talking point; something worth discussing.

Yeah, there are way too many threads on it. I am not sure why everyone thinks their 1 thing to say about it is important enough to create a new topic. Having so many threads on the subject reduces the effectiveness of the feedback imo. Having 1 coherent thread that hits hundreds of pages would have a much bigger impact.

I think that it would have been a good idea for the community reps to pre-create topics for discussion. Make a new subforum: "Stormblood Discussion", then have a stickied thread for each job, "White Mage Stormblood Preview Discussion", and then forward everyone to provide feedback and discussions into those specific threads.

Which, to be fair, is what they seem to be doing. Relevant threads discussing White Mage's core changes have been merged, not deleted. Signing your character name isn't a discussion point, hence why they locked it. I do agree though, they should have a separate section for Stormblood.

[Kaurie]

They haven't censored anything. We have multiple threads of the same discussion point. .

The act of deleting a thread is censorship, as it's that they are hiding that people are unsubbing, and not hiding that people have concerns over WHM.

Announcing to a company on their official forums you're quitting without any constructive criticism beyond "these changes suck!" is meaningless.

As for telling a company that you quit while saying only "these changes suck"! is actually incredibly meaningful. It shows that at least some players are unsubscribing due to these changes. While it doesn't offer a solution, not everything needs to. Customer feedback that simply says, "I was unsatisfied with this product/change" is actually valuable as well.

The person in question made a thread that amount to little more than "I'm quitting!" So... quit. Don't announce it like we're supposed to care.

They are posting it on the forums for the community reps to pass onto the devs, because I assure you they care. A recent interview, Yoshi actually said to use the official forums to provide your feedback (https://www.jeuxvideo-live.com/news/...tasy-xiv-85195). Notably, Yoshi says...

We really wish players would share their feedback and ideas extensively on the forum. We have a significant social team around the world that analyze players situation so we would be grateful if could continue to use the forum to drop your feedback

Meanwhile, another person made a similar thread but explained her disappointment with White Mage and why the changes deflated her interest. That's a good talking point; something worth discussing

Two things are able to be valuable, one being more valuable doesn't make the first worthless. Having the feedback that they've quit over something is useful information.

Which, to be fair, is what they seem to be doing. Relevant threads discussing White Mage's core changes have been merged, not deleted. Signing your character name isn't a discussion point, hence why they locked it. I do agree though, they should have a separate section for Stormblood.

I am talking about pro-active organization, rather than reactive. Interestingly, this is actually kind of on-topic of WHM, a healer which is much more reactive, vs the proactive SCH/AST. If they pro-actively made the subforums and threads in anticipation of the Live Letter, it would have helped focus discussion a lot better.

Signing people's names provides information to the dev team. There isn't discussion, but there is feedback.

[Xlantaa]

If you need specific composition, is not well designed.

[Bourne_Endeavor]

The act of deleting a thread is censorship, as it's that they are hiding that people are unsubbing, and not hiding that people have concerns over WHM.

They aren't hiding it, there is simply no purpose to a thread about your cancelled pre-order. You've decided to quit the game? Good for you. No one cares if the only motivation for the thread is to make a spectacle about you, individually, quitting. Yoshi asked for feedback. How can the devs know what to change if someone is just shouting? This is why threads like that are usually mocked by other posters: "Just quit if you don't like it." Which is exactly what happened in that thread. Censorship would be them locking down any criticism, which they have not done.

[Kaurie]

They aren't hiding it, there is simply no purpose to a thread about your cancelled pre-order. You've decided to quit the game? Good for you. No one cares if the only motivation for the thread is to make a spectacle about you, individually, quitting. Yoshi asked for feedback. How can the devs know what to change if someone is just shouting? This is why threads like that are usually mocked by other posters: "Just quit if you don't like it." Which is exactly what happened in that thread. Censorship would be them locking down any criticism, which they have not done .

I am not sure how many times I need to write the same sentence. The development team cares if you quit the game. "No one cares" is incorrect. Beyond that, they specifically ask for you to provide the feedback on the forum when you unsub.

The devs knowing that people don't like something is information in and of itself. Of course more information is better, but just the same, less information is worse.

It's clearly censorship, just because they don't censor everything doesn't mean this case isn't censorship. It's a precise example of the exact definition of the word.

[Bourne_Endeavor]

I am not sure how many times I need to write the same sentence. The development team cares if you quit the game. "No one cares" is incorrect. Beyond that, they specifically ask for you to provide the feedback on the forum when you unsub.

The devs knowing that people don't like something is information in and of itself. Of course more information is better, but just the same, less information is worse.

It's clearly censorship, just because they don't censor everything doesn't mean this case isn't censorship. It's a precise example of the exact definition of the word.

Evidently not, lest it would not have been deleted. There is a difference between voicing displeasure over changes made which may have you quit the game and creating a separate thread announcing it. The former is constructive; the latter attention seeking. You are trying to ascribe value to something that had none. If someone has concerns over a product and when asked to elaborate they say "it sucks," your opinion is worthless. What can they do with that? How does it suck? What can be improved? Like I said, there is a reason threads like that typically receive "kbye!" "can I have your gil?" responses. People know it accomplishes nothing.

Not liking something and making a new thread just to announce you're quitting are not the same thing. Go post about why you dislike it and why you might stop playing.