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  1. #1
    Player
    jujuawake's Avatar
    Join Date
    Jul 2014
    Posts
    20
    Character
    Joromarr Jomarra
    World
    Gilgamesh
    Main Class
    Conjurer Lv 23

    Failed to confirm session key

    I can't login to these forums from any browser or even a different IP address using Cyber Ghost. I can access the forums on my mobile phone however. The error I get on my desktop is "Failed to confirm session key" and apparently several other people have had this issue (I tried solving this with Google) but no one has found a solution...
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  2. #2
    Player
    worldofneil's Avatar
    Join Date
    Aug 2013
    Posts
    2,650
    Character
    Scott Pilgrim
    World
    Omega
    Main Class
    White Mage Lv 100
    I've never used that software, but from what you've written I'm guessing CyberGhost is blocking the cookies used by this site and as such you'll need to whitelist this site/create an exception in that software. When you login here it changes domain briefly so it's possibly related to 3rd party cookies if you have an option just to whitelist for that.
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  3. #3
    Player
    NorthernLadMSP's Avatar
    Join Date
    Jan 2014
    Location
    Limsa Lominsa
    Posts
    3,536
    Character
    Adore Mi
    World
    Jenova
    Main Class
    Dancer Lv 90
    I get that when I try to log on at work. But, I can log on mobile and at home fine. It's really annoying.
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  4. #4
    Player
    jujuawake's Avatar
    Join Date
    Jul 2014
    Posts
    20
    Character
    Joromarr Jomarra
    World
    Gilgamesh
    Main Class
    Conjurer Lv 23
    Quote Originally Posted by worldofneil View Post
    I've never used that software, but from what you've written I'm guessing CyberGhost is blocking the cookies used by this site and as such you'll need to whitelist this site/create an exception in that software. When you login here it changes domain briefly so it's possibly related to 3rd party cookies if you have an option just to whitelist for that.
    I worded that confusingly. My regular IP didn't work so I tried Cyber Ghost and that didn't work either.

    Quote Originally Posted by NorthernLadMSP View Post
    I get that when I try to log on at work. But, I can log on mobile and at home fine. It's really annoying.
    I'm surprised there's not been any word about this issue. From what I can tell it's been a thing for several years. I can login fine on my phone but not at all on my desktop, using the exact same network.
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