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  1. #1
    Player
    skyfox's Avatar
    Join Date
    Mar 2015
    Posts
    221
    Character
    Maple Taffy
    World
    Tonberry
    Main Class
    Conjurer Lv 60

    stormblood Early Pre-order

    Hmm I have a dumb question about stormblood pre-order. I've purchased stormblood pre-order in april but my credit card just renewed as previous one expired... I know SE doesn't charge credit card until last minute.

    Now I am afraid I might run into payment issue because of expired credit card. Should I contact SE about this?
    (0)

  2. #2
    Player
    Skyrior's Avatar
    Join Date
    Jan 2017
    Posts
    167
    Character
    Skiros Drakon
    World
    Jenova
    Main Class
    Astrologian Lv 90
    Just change your payment method
    (0)

  3. #3
    Player
    Kuutamo's Avatar
    Join Date
    Aug 2013
    Posts
    330
    Character
    Ael Phoenix
    World
    Phoenix
    Main Class
    Scholar Lv 90
    We got emails last week saying payment would be taken on the 29th. Just go into my orders change payment options and then you can chose to debit now
    (2)

  4. #4
    Player
    LalaRu's Avatar
    Join Date
    Nov 2013
    Location
    Limsa Lominsa
    Posts
    2,408
    Character
    Mi An
    World
    Phantom
    Main Class
    Paladin Lv 80
    When a card expires/renewed is always a good thing to update your internet wallets to avoid problems then. Paypal, mog station, and so on.

    Pre-approved payments are a different thing, they are processed even the card expired in the while, because funds were allocated previously. But SE don't use them, it just charges card when time comes, so again yes, you have to update your payment method wherever you purchased the game.
    (0)

  5. #5
    Player
    Antonio_Xul's Avatar
    Join Date
    Jan 2014
    Location
    Lost Angels, Killerpornia
    Posts
    1,316
    Character
    Edgar Xerxes
    World
    Zalera
    Main Class
    Machinist Lv 95
    Hmm, I have a question. I don't see any charges on my bank account yet. Does this usually show up late? I pre ordered it on day one and I can't seem to find it in my orders on the Square Enix store. I do have the confirmation number, but I can't find it in my orders. I already got my early access codes confirmed. I'm confused.
    (0)