This is just appalling

[HPDelron]

Square can lose "Loyal" customers for doing literally anything. Someone might quit because they dislike the design of dungeons, or the commitment to the tomestone gearing system. They might quit because they dislike the story, or they revamped their favorite class.

If the only moves they should make are ones that alienate no-one, that's an impossible task because anything they could do (including doing nothing) might piss somebody off.

There's plenty of evidence from other games that cash shops like this are innocuous. WoW didn't see a massive drop off in subs because of the $25 mounts, it happened because they released an expansion with no good content.

Unless we're about to see a massive break with industry trend, no amount of fancy dresses or dances being sold at high prices will put a meaningful dent in the game's playerbase.

It takes a lapse in core content to scare off players, and the stuff in the cash shop just isn't core content. It's fluff.