Not enough info. Common reasons for it not healing group, sitting at base, general complaining, solo base capping, solo kill chasing, excessive deaths, signs you might be a bot (ie. repeatedly dieing on mount). I see a fair share of kicks and almost always fall under some interpretation of this list. Some people have said not dpsing ice. But generally if you are moving around the ice and not dieing you get a pass, unless you have gotten into pissing matches with players in the past.