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  1. #1
    Player
    Dice72's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Eldo Aoikaze
    World
    Balmung
    Main Class
    Lancer Lv 60

    Fatal direct x 10000000 error

    this fatal direct error pops up every time i try and load the game, whether its dx11 or dx9 mode. ive scoured all over google trying to find a fix or workaround that works. im sure there are other threads about this error but ive done nothing new to my computer. my specs are

    AMD FX 8320 eight core processor
    AMD RX480 eight gig video card
    16gb DDR3
    Asus Crosshair V Formula A-Z motherboard
    Windows 10 professional X64
    AMD video drivers 17.5.2

    tried updating my video drivers, tried running the game as administrator, im at a loss, im loosing game time i've paid for and i've preordered stormblood so i might miss early access due to this error. several people said its an AMD driver issue, i just want to know if square enix realizes how big of an issue this is and is activly working on a fix, or is it on AMD or windows end to fix this. I'm at wits end, has anyone else found a workaround, any and all comment is appreciated.
    (0)
    Last edited by Dice72; 05-27-2017 at 05:17 PM.

  2. #2
    Player
    Nyquil's Avatar
    Join Date
    May 2017
    Posts
    1
    Character
    Doobe Do
    World
    Jenova
    Main Class
    Conjurer Lv 32
    Quote Originally Posted by Dice72 View Post
    this fatal direct error pops up every time i try and load the game, whether its dx11 or dx9 mode. ive scoured all over google trying to find a fix or workaround that works. im sure there are other threads about this error but ive done nothing new to my computer. my specs are

    AMD FX 8320 eight core processor
    AMD RX480 eight gig video card
    16gb DDR3
    Asus Crosshair V Formula A-Z motherboard
    Windows 10 professional X64
    AMD video drivers 17.5.2

    tried updating my video drivers, tried running the game as administrator, im at a loss, im loosing game time i've paid for and i've preordered stormblood so i might miss early access due to this error. several people said its an AMD driver issue, i just want to know if square enix realizes how big of an issue this is and is activly working on a fix, or is it on AMD or windows end to fix this. I'm at wits end, has anyone else found a workaround, any and all comment is appreciated.
    I found myself with this error this morning. played fine yesterday all day *** I fixed the problem by enabling GPU scaling*** this particular option in Radeon cards is on the video tab.
    (0)

  3. #3
    Player
    Metatime's Avatar
    Join Date
    Sep 2013
    Posts
    23
    Character
    Zenneth Zero
    World
    Hyperion
    Main Class
    Lancer Lv 34
    Quote Originally Posted by Nyquil View Post
    I found myself with this error this morning. played fine yesterday all day *** I fixed the problem by enabling GPU scaling*** this particular option in Radeon cards is on the video tab.
    Anyone else tried GPU scaling under the video tab to see if this works?
    (0)

  4. #4
    Player
    3Bears1Goldy's Avatar
    Join Date
    May 2017
    Posts
    5
    Character
    Lina Greyashe
    World
    Balmung
    Main Class
    Dragoon Lv 60
    I only had an issue with 1000000 once, myself, after a clean reinstall of updated gpu drivers (in an attempt to figure out my 1100002 problem) . It went away when I did a clean uninstall and install of the same drivers again. I don't know if that helps you at all.
    (0)
    Last edited by 3Bears1Goldy; 05-31-2017 at 10:16 PM.

  5. #5
    Player
    Dice72's Avatar
    Join Date
    Aug 2013
    Posts
    3
    Character
    Eldo Aoikaze
    World
    Balmung
    Main Class
    Lancer Lv 60
    sorry it took me so long to respond, i can testify that enabling GPU scaling in the radeon control pannel does in fact cure the fatal direct x error, it took care of my problem and haven't seen the error since, thank you so much for posting this workaround and i hope it works for others too :P
    (0)