Crash On start-up

[Aladire]

Have you just tried anyway to whitelist the website in your antivirus just to see?

I am trying to think of other ideas. Since I am running out of them.

[Aladire]

124.150.157.190
That is the ip address for the website. It seems that a lot of people are reporting that with some windows update, this is starting to be blocked outside of browsers by some antivirus programs such as AVG and Avast.

https://www.reddit.com/r/ffxiv/comme...he_previously/

This post has a lot of the same steps I been having you try.

[Skandelous]

I think I've found the issue, and fixed. VERY ODDLY, it wasn't an IE or antivirus problem, but a Steam problem.

I noticed that some people were saying that the Heavensward (which I own), was an extra 16GB d/l, after the initial 10GB d/l.

Apparently, if a FFXIV update went sideways, and you tried to fix it through Steam, it screw up the whole thing.

So I unchecked the DLC in the Steam properties, restarted Steam, re-installed FFXIV, with the DLC still unchecked. This fixed the initial boot error, and after logging in, I was informed I needed to download Heavensward, which had never popped up before. I installed the DLC, and all of a sudden, I was in business.

Game has been working two days in a row now.

[Aladire]

Sorry that I have not responded in awhile. I am glad that you managed to get it fix. This will be helpful to remember if I see others have issue and another step for me to ask of them. Thanks for giving feedback.