I've been waiting 10+ days for someone to reset my broken MSQ.

I literally can't enjoy Stormblood, because of how they lock everything behind the MSQ.

I've sent out 10+ tickets, and talked to 3 seperate customer service reps, and they're not help at all. What am I suppose to do? I'm at my wit's end. It's I either spam social media until someone actually pays attention, or I just quit, because I can't play Stormblood with a broken MSQ!

I need help.