Invalid Pre Order Code

[Hotwingscoldbeer]

My brother bought both of our games off the website called Greenmangaming, his account went through with the register code they gave him, but my pre-access code didn't work.

Then i realized i had the steam version of the game installed and he didn't, so i was wondering if i can somehow get a new code for steam version or have it automatically added in, he spent money on the game and already registered the code, it just gave me the wrong version of the pre acess code HE had no clue we needed to go through steam for my version. It guess it warns you on the redeeming website on the steam thingy? However that wouldn't have stopped my brother from purchasing the game through the source that he did. Doesn't make a lot of sense to make registering a game this complicated and having two seperate versions of windows when most third party websites don't even tell you about the steam requirements. We had no clue, we were sure we were gonna use mogstation to register everything like his version of the game.

[DracotheDragon]

Then i realized i had the steam version of the game installed and he didn't, .

Sorry man the only thing you can do is either find someone to trade with really quick or buy it again on steam there isn't anything else you can do I'm afraid

[Rahsch]

I'm in EU, this is what I see in my Mogstation after redeeming.

I'm really confused for my account cause that's exactly how my account looks too but I pre-ordered the Collector's Edition of Stormblood and it's not marked like above. The only code I got was for the early access, unless that code is just a placeholder until the expansion launches?

[Lirion]

I'm really confused for my account cause that's exactly how my account looks too but I pre-ordered the Collector's Edition of Stormblood and it's not marked like above. The only code I got was for the early access, unless that code is just a placeholder until the expansion launches?

I pre-ordered the collectors on PS Store and it's still not showing. It will probably show up on June 20, so don't worry.

[Rahsch]

I pre-ordered the collectors on PS Store and it's still not showing. It will probably show up on June 20, so don't worry.

I hope. :P

[Evergrey]

I'm really confused for my account cause that's exactly how my account looks too but I pre-ordered the Collector's Edition of Stormblood and it's not marked like above. The only code I got was for the early access, unless that code is just a placeholder until the expansion launches?

I can only asume that's because Early Access is the standard version untill the full release when the game "really" comes out.

[Yasminou]

I'm really confused for my account cause that's exactly how my account looks too but I pre-ordered the Collector's Edition of Stormblood and it's not marked like above. The only code I got was for the early access, unless that code is just a placeholder until the expansion launches?

Early access code does not know that you have a Collector's Edition, that's why you do not see the cercle is this column. You will have to wait to redeem the true code to see a change.

[Rahsch]

Early access code does not know that you have a Collector's Edition, that's why you do not see the cercle is this column. You will have to wait to redeem the true code to see a change.

Well I ordered my Stormblood Digital CE copy from the Square Enix online store, they haven't provided me with a code other than the early access one that's already been redeemed.

[Evergrey]

Well I ordered my Stormblood Digital CE copy from the Square Enix online store, they haven't provided me with a code other than the early access one that's already been redeemed.

that's because the full game code won't be sent out untill closer to the release.

[macocane77]

I purchased the game on SE, no I do not have the steam version. I have done the following:

* I went on the code redemption website and entered the code, I tried copy and paste, case sensitivity, and even " - " but nothing worked it kept saying code was invalid.

*I tried entering it manually and even had my girlfriend give it a try and it did not work.

I am not sure what else to do, I cant redeem the game or get an early access code, has anyone else experienced this and if so how did you resolve the problem?