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  1. #1
    Player
    Bertie91's Avatar
    Join Date
    Apr 2014
    Location
    Gridania
    Posts
    67
    Character
    Akatsuki Ookami
    World
    Moogle
    Main Class
    Ninja Lv 71

    Invalid Pre Order Code

    so I pre ordered storm blood over the weekend from SE EU Store and tried to validate the 18 digit code I was sent on the redeem site but keep getting an invalid code error now I have emailed store support so far no reply now I'm just wondering if there is anything else I might be able to do?
    (0)
    Oh all the money that e'er I spent
    I spent it in good company
    And all the harm that e'er I've done
    Alas, it was to none but me
    And all I've done for want of wit
    To memory now I can't recall
    So fill to me the parting glass
    Good night and joy be with you all

  2. #2
    Player
    Mature's Avatar
    Join Date
    Aug 2013
    Posts
    1,784
    Character
    Mature Rudlum
    World
    Ultros
    Main Class
    Arcanist Lv 70
    I got the code but I cannot redeem it until early access.
    (0)

  3. #3
    Player
    Bertie91's Avatar
    Join Date
    Apr 2014
    Location
    Gridania
    Posts
    67
    Character
    Akatsuki Ookami
    World
    Moogle
    Main Class
    Ninja Lv 71
    ooh really so maybe I will have to wait until then also to redeem my code and get the early access code to use on mogstation?
    (0)
    Oh all the money that e'er I spent
    I spent it in good company
    And all the harm that e'er I've done
    Alas, it was to none but me
    And all I've done for want of wit
    To memory now I can't recall
    So fill to me the parting glass
    Good night and joy be with you all

  4. #4
    Player
    mosaicex's Avatar
    Join Date
    Oct 2014
    Posts
    455
    Character
    Noyoyo Noyo
    World
    Typhon
    Main Class
    Paladin Lv 80
    I'm not sure if EU store does thing differently but I preorded mine from NA store and got activation code a few minutes later which I then redeemed at Stormblood's site (not mogstation), then it allowed me to choose which platform to redeem the code on (PS4, PC, MAC). Then I redeemed the code I got on mogstation and now I have Stormblood's early access bonus shown on my list.

    Quote Originally Posted by Bertie91 View Post
    ..maybe that is because they haven't actually took my money yet and wont till a few days before release
    That's weird, they haven't took mine either, but I can still redeem the code.
    Did the site ask you to login first?
    (0)
    Last edited by mosaicex; 05-23-2017 at 07:22 PM.

  5. #5
    Player
    Bertie91's Avatar
    Join Date
    Apr 2014
    Location
    Gridania
    Posts
    67
    Character
    Akatsuki Ookami
    World
    Moogle
    Main Class
    Ninja Lv 71
    yeah the eu is the same accept when I try to redeem my code on the stormblood redeem site it tells me my code is invalid but thinking about it now maybe that is because they haven't actually took my money yet and wont till a few days before release
    (0)
    Oh all the money that e'er I spent
    I spent it in good company
    And all the harm that e'er I've done
    Alas, it was to none but me
    And all I've done for want of wit
    To memory now I can't recall
    So fill to me the parting glass
    Good night and joy be with you all

  6. #6
    Player

    Join Date
    Jan 2012
    Posts
    523
    I'm in EU, this is what I see in my Mogstation after redeeming.

    (2)

  7. #7
    Player
    Niraye's Avatar
    Join Date
    May 2015
    Location
    Gridania
    Posts
    124
    Character
    Niraye Shiron
    World
    Jenova
    Main Class
    Miner Lv 80
    did you put the -'s in i had to for mine to make it work.
    (0)

  8. #8
    Player
    Scox's Avatar
    Join Date
    Sep 2013
    Location
    Limsa
    Posts
    141
    Character
    Scox Littletoes
    World
    Coeurl
    Main Class
    Astrologian Lv 80
    Make sure you're putting the code in the correct place. I made an error when first trying to redeem mine, make sure to put it in the "Redeem Preorder Code" box not the "Enter Item Code Box".
    (1)

  9. #9
    Player
    Adriosh's Avatar
    Join Date
    Nov 2016
    Location
    Uldah
    Posts
    31
    Character
    Adriosh Wolfer
    World
    Goblin
    Main Class
    Samurai Lv 70
    I know for NA if you have a "steam" license and you preorder off of official SE store it wont allow your steam account early access unless you actually preordered from steam not sure if this is what's causing the issue just sharing my experiances.
    (0)

  10. #10
    Player
    Bertie91's Avatar
    Join Date
    Apr 2014
    Location
    Gridania
    Posts
    67
    Character
    Akatsuki Ookami
    World
    Moogle
    Main Class
    Ninja Lv 71
    YAAAAY!! its worked but that is weird because I have tried so many times all different ways caps no caps also with and without -'s and nothing worked now it apparently does lol thanks for your help and replies
    (5)
    Oh all the money that e'er I spent
    I spent it in good company
    And all the harm that e'er I've done
    Alas, it was to none but me
    And all I've done for want of wit
    To memory now I can't recall
    So fill to me the parting glass
    Good night and joy be with you all

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