I'm not sure if EU store does thing differently but I preorded mine from NA store and got activation code a few minutes later which I then redeemed at Stormblood's site (not mogstation), then it allowed me to choose which platform to redeem the code on (PS4, PC, MAC). Then I redeemed the code I got on mogstation and now I have Stormblood's early access bonus shown on my list.
That's weird, they haven't took mine either, but I can still redeem the code.
Did the site ask you to login first?



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