Invalid Pre Order Code

[Bertie91]

so I pre ordered storm blood over the weekend from SE EU Store and tried to validate the 18 digit code I was sent on the redeem site but keep getting an invalid code error now I have emailed store support so far no reply now I'm just wondering if there is anything else I might be able to do?

[Mature]

I got the code but I cannot redeem it until early access.

[Bertie91]

ooh really so maybe I will have to wait until then also to redeem my code and get the early access code to use on mogstation?

[mosaicex]

I'm not sure if EU store does thing differently but I preorded mine from NA store and got activation code a few minutes later which I then redeemed at Stormblood's site (not mogstation), then it allowed me to choose which platform to redeem the code on (PS4, PC, MAC). Then I redeemed the code I got on mogstation and now I have Stormblood's early access bonus shown on my list.

..maybe that is because they haven't actually took my money yet and wont till a few days before release

That's weird, they haven't took mine either, but I can still redeem the code.
Did the site ask you to login first?

[Bertie91]

yeah the eu is the same accept when I try to redeem my code on the stormblood redeem site it tells me my code is invalid but thinking about it now maybe that is because they haven't actually took my money yet and wont till a few days before release

[Lirion]

I'm in EU, this is what I see in my Mogstation after redeeming.

[Rahsch]

I'm in EU, this is what I see in my Mogstation after redeeming.

I'm really confused for my account cause that's exactly how my account looks too but I pre-ordered the Collector's Edition of Stormblood and it's not marked like above. The only code I got was for the early access, unless that code is just a placeholder until the expansion launches?

[Lirion]

I'm really confused for my account cause that's exactly how my account looks too but I pre-ordered the Collector's Edition of Stormblood and it's not marked like above. The only code I got was for the early access, unless that code is just a placeholder until the expansion launches?

I pre-ordered the collectors on PS Store and it's still not showing. It will probably show up on June 20, so don't worry.

[Rahsch]

I pre-ordered the collectors on PS Store and it's still not showing. It will probably show up on June 20, so don't worry.

I hope. :P

[Evergrey]

I'm really confused for my account cause that's exactly how my account looks too but I pre-ordered the Collector's Edition of Stormblood and it's not marked like above. The only code I got was for the early access, unless that code is just a placeholder until the expansion launches?

I can only asume that's because Early Access is the standard version untill the full release when the game "really" comes out.