Reporting Issues Resulting from the North American Data Center Relocation

[voltheiy]

Type of Issue/Feedback: 220-300 fluctuating ping.
Name of your Internet Service Provider (ISP): Jazztel/Orange
State/Country: Spain
Date/Time: Ever since the relocation.
World Name: Gilgamesh
Frequency: All the time, fluctuating. Mostly during prime time.


I'm aware that being an EU playing I might not have any right to complain, but I would rather not having to move if possible, thank you.

[zure]

- Ping has increased from average of 32 pre movement to now 106. It is difficult to play certain classes to their maximum potential due to off global cooldowns clipping in between global cooldowns. Dragoon having been my main is very discouraging to play because there is now a delay between the optimal double weavings. Playing machinist, which is a secondary is also discouraging to play due to the way the class plays in having to use double weave to maximize the potential of Wildfire.
-Spectrum
-NY, USA
-After the data center server movement
-Gilgamesh
-All the time, since moving

[AngelyLowell]

Hello!

Thanks a lot for this!

Type of Issue/Feedback: Latency increse,going from 130-160 to 200-230
Name of your Internet Service Provider (ISP): Copel Telecom
State/Country: Paraná / Brazil
Date/Time: After the migration of NA datacenters
World Name: Behemoth
Frequency: Entire time, get a little worse at night
Traceroute records

[Puppyhugs]

Pretty big increase on ping. I am a 20 minute drive from Montreal and my ping used to be 5-8 ms. Now it is up to 120-130.
Name of your Internet Service Provider (ISP): Videotron
State/Country: Quebec, Canada.
Date/Time: After server move.
World Name: Balmung.
Frequency: Honestly the overall increase in ping is affecting my ability to raid. This will take time to adjust to, but to get a 100+ increase is ridiculous. This is affecting rotations and just doing content.

[soliquidsnake]

Heya!
Type of Issue/Feedback: Aside from the obvious rise in ping (68 before 102 now), the game starts to lag every now and then. Before, I experienced lag when there was problems with my isp or with the server. Now for two days in a row I started to experience some bad lag at intervals during Palace of the Dead runs and while walking in Ul'da.
Name of your Internet Service Provider (ISP): Comcast/Xfinity
State/Country:Naples, Florida. United States
Date/Time: Happened at late times around 10-11:30pm est.
World Name:Famfrit
Frequency: When it happens, it would be in bursts. I would experience lag right now then the next time would be in a few minutes.

[ChurdBird]

Type of Issue/Feedback: (What type of issue are you encountering? Be as detailed as possible!) Went from average 45 ping to 90-100 ping.
Name of your Internet Service Provider (ISP): Spectrum
State/Country: Ohio/United States
Date/Time: (When did the issue start happening, at what specific times does this issue arise, if any.) Since move
World Name: Gilgamesh
Frequency: (How often does the issue occur?) All the time

[FatherHoward]

- Ping has increased from around ~50 to 120+. Double Weaving causes clipping 95% of the time, which puts a huge damper on fluidity. Game is still playable, it's just sluggish. Moving the servers to California didn't fix the issue, it reversed it and actually increased latency for the majority of players in the US, even more so for those outside.
-Verizon
-Massachusetts, USA
-After the data center relocation.
-Sargatanas.
-Perpetually, since relocation.

[VincentH]

Type of Issue/Feedback: Ping going 250+
Name of your Internet Service Provider (ISP): Telefónica
State/Country: Lima / Perú
Date/Time: After rellocation
World Name: Excalibur
Frequency: Entire time

Thanks!

[Samunai]

Name of your Internet Service Provider (ISP): Ziggo
State/Country: The Netherlands
Date/Time: after the migration, no specific time, just always.
World Name: sargatanas
Frequency: 90k at least a few times a day (1-5?), low FPS (from around60 to 20ish) about every zone and my PING has gone from 40ms to 176ms AVG - no packet loss
Traceroute records: 1 time out and after visiting Amsterdam ping gone up from 7 to 176ms AVG with max 186.

NINJA: my ninjutsu is rather weird since the migration. even though i have the symbol of HUTON, when i press it, i SEE + HEAR thunder or even sometimes a combination of shiruken, thunder and the final product. a.k.a. a complete mess of animation.

not sure why my FPS has dropped like a rock but this would explain why i cannot double weave anymore, let alone sometimes single weave =( please fix this! <3 we know u guys can!

PS. i have been on Sargatanas from the start of 1.0 so asking me to move to a EU server is like asking me to play a different game, got my friends here, my house (which i have to give up) and my money (which i have to convert to items/currency then....). Its been always Excellent (1.0 or 2.0) so far until now. Please make this work, it sucks this way

[Heimdalgc]

- Ping has increased from average of 28 pre movement to now 108. It is difficult to play certain classes to their maximum potential due to off global cooldowns clipping in between global cooldowns.
-RCN
-NY, USA
-After the data center server movement
-Gilgamesh
-All the time, since moving