Yesterday I played and noticed that ping reduced 100ms, but today again grows. Why????????
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06-22-2017 09:27 AM #381Player
- Join Date
- Nov 2014
- Posts
- 23
- Character
- Akross Leviathan
- World
- Lamia
- Main Class
- Gladiator Lv 80
(0)
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06-23-2017 08:23 AM #382Player
- Join Date
- Mar 2011
- Posts
- 1,461
- Character
- Shadow Link
- World
- Mateus
- Main Class
- Red Mage Lv 90
And it's getting worse and worse everyday. I thankfully was able to use a VPN to bypass this, dropping from 340ms and sometimes 440ms to 190ms, 210ms at most. But now I'm getting 270ms up to 310ms with a VPN. I already submitted a report, SE you.. are getting on my nerves.
(1)
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06-23-2017 10:20 PM #383Player
- Join Date
- Sep 2011
- Posts
- 200
- Character
- Kiouki Silverpaw
- World
- Sargatanas
- Main Class
- Black Mage Lv 70
SE has the worst costumer support ever. I have never seen such a behavior before. Every other gaming studio is doing a lot better when it comes to responding and helping their customers. I wish everyone with connection problems would unsub for just one month. Maybe SE would understand that message.
(2)
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06-24-2017 09:52 AM #384Player
- Join Date
- Aug 2013
- Location
- Ul'dah
- Posts
- 2,238
- Character
- Roda Tirhaalo
- World
- Balmung
- Main Class
- Pictomancer Lv 100
Originally Posted by Roda
Type of Issue/Feedback: Getting 90ks teleporting to the mists and to other zones and now I can't play today.
State/Country:Virginia
Date/Time: Since server migration
World Name: Balmung
Frequency: Constantly
Traceroute records:
Tracing route to 204.2.229.9 over a maximum of 30 hops
1 1 ms 1 ms 1 ms 10.0.0.1
2 10 ms 9 ms 15 ms 96.120.18.125
3 11 ms 10 ms 11 ms te-1-4-sr01.powhatan.va.richmond.comcast.net [68
.86.127.57]
4 12 ms 13 ms 14 ms ge-3-24-ur01.salem.va.richmond.comcast.net [68.8
6.125.185]
5 13 ms 16 ms 13 ms ae-27-0-ar02.staplesmllrd.va.richmond.comcast.ne
t [69.139.165.85]
6 27 ms 29 ms 30 ms be-21508-cr02.56marietta.ga.ibone.comcast.net [6
8.86.94.29]
7 36 ms 39 ms 33 ms hu-0-12-0-0-pe03.56marietta.ga.ibone.comcast.net
[68.86.87.138]
8 25 ms 26 ms 28 ms 50.242.151.58
9 144 ms 153 ms 159 ms ae-1.sayonara-todd.r04.atlnga05.us.bb.gin.ntt.ne
t [129.250.5.59]
10 34 ms 29 ms 25 ms ae-5.sayonara-todd.r20.atlnga05.us.bb.gin.ntt.ne
t [129.250.5.213]
11 144 ms 147 ms 159 ms ae-4.sayonara-todd.r22.asbnva02.us.bb.gin.ntt.ne
t [129.250.4.165]
12 152 ms 154 ms 154 ms ae-7.sayonara-todd.r06.asbnva02.us.bb.gin.ntt.ne
t [129.250.2.121]
13 102 ms 99 ms 99 ms xe-0-1-0-1-1.sayonara-todd.r00.scrmca02.us.bb.gi
n.ntt.net [129.250.195.45]
14 101 ms 98 ms 100 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
15 * * * Request timed out.
16 99 ms 100 ms 98 ms 204.2.229.9
Trace complete.
EDIT:
And again in the middle of the first boss of Sirensong Sea.(0)Last edited by Roda; 06-26-2017 at 04:36 AM.
~sigh~
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06-25-2017 07:02 AM #385Player
- Join Date
- Sep 2011
- Posts
- 299
- Character
- Raltz Waltz
- World
- Balmung
- Main Class
- Thaumaturge Lv 80
I'm with you on that unsubbing thing. Actually, how about we extend that to a year and see what happens? Maybe then they'll actually do something about it...
Originally Posted by Kyouki
(0)Last edited by Mazora_Espeon; 06-25-2017 at 07:05 AM.
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06-25-2017 08:02 AM
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06-26-2017 04:35 AM #386Player
- Join Date
- Aug 2013
- Location
- Ul'dah
- Posts
- 2,238
- Character
- Roda Tirhaalo
- World
- Balmung
- Main Class
- Pictomancer Lv 100
Type of Issue/Feedback: 90k zoning into Sohr Kai
State/Country:Virginia
Date/Time: June 25 3:30 pm Eastern Time
World Name: Balmung
Frequency: Very frequent but unpredictable
Traceroute records:
Tracing route to 204.2.229.9 over a maximum of 30 hops
1 1 ms 1 ms 1 ms 10.0.0.1
2 10 ms 9 ms 9 ms 96.120.18.125
3 9 ms 9 ms 9 ms te-1-4-sr01.powhatan.va.richmond.comcast.net [68
.86.127.57]
4 12 ms 12 ms 15 ms ge-3-24-ur01.salem.va.richmond.comcast.net [68.8
6.125.185]
5 20 ms 18 ms 19 ms ae-27-0-ar02.charlvilleco.va.richmond.comcast.ne
t [69.139.165.109]
6 24 ms 24 ms 24 ms be-21508-cr02.ashburn.va.ibone.comcast.net [68.8
6.91.53]
7 22 ms 26 ms 19 ms hu-0-10-0-7-pe07.ashburn.va.ibone.comcast.net [6
8.86.86.54]
8 119 ms 114 ms 135 ms ae-16.sayonara-todd.a02.asbnva02.us.bb.gin.ntt.n
et [129.250.66.49]
9 137 ms 140 ms 129 ms ae-69.sayonara-todd.r06.asbnva02.us.bb.gin.ntt.n
et [129.250.5.193]
10 94 ms 89 ms 93 ms xe-0-1-0-1-1.sayonara-todd.r00.scrmca02.us.bb.gi
n.ntt.net [129.250.195.45]
11 93 ms 92 ms 91 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
12 91 ms 104 ms * 204.2.229.234
13 131 ms 90 ms 93 ms 204.2.229.9
Trace complete.(0)~sigh~
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06-27-2017 12:58 AM #387Player
- Join Date
- Aug 2013
- Location
- Ul'dah
- Posts
- 2,238
- Character
- Roda Tirhaalo
- World
- Balmung
- Main Class
- Pictomancer Lv 100
Type of Issue/Feedback: 90k zoning into The mists Ward 10
State/Country:Virginia
Date/Time: June 26 11:55 am Eastern Time
World Name: Balmung
Frequency: Very frequent but unpredictable
Traceroute records:
Tracing route to 204.2.229.9 over a maximum of 30 hops
1 2 ms 1 ms 1 ms 10.0.0.1
2 15 ms 9 ms 13 ms 96.120.18.125
3 13 ms 13 ms 11 ms te-1-4-sr01.powhatan.va.richmond.comcast.net [68
.86.127.57]
4 34 ms 11 ms 13 ms ge-3-24-ur01.salem.va.richmond.comcast.net [68.8
6.125.185]
5 18 ms 19 ms 19 ms ae-27-0-ar02.charlvilleco.va.richmond.comcast.ne
t [69.139.165.109]
6 25 ms 22 ms 26 ms be-21508-cr02.ashburn.va.ibone.comcast.net [68.8
6.91.53]
7 22 ms 23 ms 27 ms hu-0-10-0-7-pe07.ashburn.va.ibone.comcast.net [6
8.86.86.54]
8 33 ms 25 ms 24 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66
.49]
9 93 ms 91 ms 94 ms ae-69.r06.asbnva02.us.bb.gin.ntt.net [129.250.5.
193]
10 44 ms 23 ms 41 ms ae-2.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.1
32]
11 89 ms 88 ms 91 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.
237]
12 92 ms 93 ms 116 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.
27]
13 92 ms 94 ms 89 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
1]
14 96 ms 92 ms 91 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
15 * 96 ms 93 ms 204.2.229.234
16 91 ms 90 ms 92 ms 204.2.229.9
Trace complete.(0)~sigh~
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06-27-2017 03:32 AM #388Player
- Join Date
- Sep 2013
- Posts
- 11
- Character
- Tautu E'tu
- World
- Cactuar
- Main Class
- Paladin Lv 70
Level 3 type issue all over again
Type of Issue/Feedback: Lag at the same time every night
Name of your Internet Service Provider (ISP): Comcast
State/Country: Mississippi, USA
Date/Time: It occurs consistently around 11 PM CST and continues into the night
World Name: Cactuar
Frequency: It's happened every night that I've started playing this late [Edit: Started getting this lag again about 8 PM CST and my VPN once again fixed it and once again when I turned it back off I had lag again. Seriously ridiculous that this is the only game I need a VPN to play without lagging. It's not like I live in another country from the server. I live in the US.] [Edit2: It's happening again today 6 PM CST. This is earlier than usual. Yesterday's was earlier than usual. It seems to be getting worse. Once again VPN fixes it completely. Logging in without VPN causes lag to resume. This is incredibly frustrating. Can something finally be done about this? It's only been 2+ years.][Edit3: My brother was on today around the same time. This gave me the opportunity to wait for some lag to kick in for both of us. It happened, so I logged out and logged back in with the VPN and sure enough he was lagging still and I was no longer lagging on the same internet. This just further confirms everything I've been saying. Luckily I've found a much cheaper VPN that's quality isn't too much worse than my previous, but my previous was draining me of so much money I wasn't comfortable buying the physical CE anymore. I ended up canceling it and buying a digital collector's edition. There's monetary value in this issue being resolved. I'd have had that extra cash to spend on your products instead of it going to some third party VPN service. Maybe that can motivate some change.]
Some background on why this upsets me so much. I used to suffer from the Level 3 routing issues during Heavenswards and have been paying for a VPN every since. It's the only game/MMO I've needed a VPN to be able to play because it used to occur during prime raid time (about 8 PM CST and on into the night). I found threads about it and learned I wasn't the only one. The VPN would fix it completely.
I didn't play a lot between when the data center relocation happened and Stormblood launch, so I hadn't noticed/found the new window for when the lag hits. I had experienced it once or twice during that time, but hadn't realized it and wasn't sure if it was just my internet because I wasn't playing consistently at the time. When Stormblood launched, I was only staying up to about 8 PM CST so I didn't run into it during this time either. Now my sleep schedule has changed and I've been playing at 11 PM CST and on into the night and I began to notice a trend. It was 2 or 3 nights in a row and I'd tell the person I'm playing with that I'm lagging. I noticed the time was about the same every night. This last night I made sure to not only turn my VPN on and continue playing, but to also turn it back off and see if lag continues. Sure enough with the VPN it was fixed completely, without it continued to lag.
I was worried when I saw the data center relocated in California. I know the move was just for space and not for anyone's latency, but California is the same place that League of Legends servers were located when they kept having a bunch of issues with east coast Comcast users. League of Legends is the only other game I've had this issue with, but they actively looked to remedy it for their users. Sure enough, I've found the new window that it begins lagging and can be immediately fixed with a VPN, so I'm 100% positive it's not on my end. I hoped that at the very least I would no longer need to pay a separate subscription for a VPN after the relocation, but my worries about California as a location became true.
It's really wearing on me. I really don't want to, and may soon decide I can't keep paying for a separate VPN just to be able to raid during prime raiding hours. If that happens, I may be likely to move games completely and stop investing so much time and money into this one. I think it's getting extremely ridiculous that nothing has been done about this issue. I hoped so much that moving the server would fix it. It had such huge potential to make so many of your players happy. Not only with issues like mine. The move had the chance to make ping better across all of NA and fix routing issues, but instead we just moved from one coast to another. It was a bit of a slap in the face even if that wasn't the focus of the move.(4)Last edited by Gongan; 06-28-2017 at 05:12 PM.
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06-27-2017 04:14 AM #389Player
- Join Date
- Aug 2012
- Posts
- 21
- Character
- Zaknefein Do'urden
- World
- Excalibur
- Main Class
- Goldsmith Lv 62
Type of Issue/Feedback: frequent 90k disconnections
Name of your Internet Service Provider (ISP): Cox cable
State/Country: Nevada
Date/Time: started with the launch of Stormblood
World Name: Excalibur
Frequency: very frequent. at least 8 times last night; twice this morning, haven't been able to be on more than 10 minutes before I get a 90k
I never had these problems before 4.0 came out. Have tried restarting cable modem, router and computer. Don't think the problem is on my end.
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sequence of events during lvl 67 main story quest Rhalgar's Beacon:
1:09pm -90k disconnect- entering into quest instance
1:12pm -90k disconnect- during fighting in quest instance
then experienced error 2002- lobby server has encountered an error
restarted ffxiv:sb
1:21pm -90k disconnect during 2nd part of quest instance
1:27pm -" "
1:31pm -error 2002 lobby server error
restarted ffxiv:sb
finally made it through quest at this time(0)Last edited by zaknefein; 06-27-2017 at 06:00 AM. Reason: additional information
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06-27-2017 11:22 AM #390Player
- Join Date
- Sep 2011
- Posts
- 299
- Character
- Raltz Waltz
- World
- Balmung
- Main Class
- Thaumaturge Lv 80
Type of Issue/Feedback: 90000/90001/90002 = Connection to the server was lost.
Name of your Internet Service Provider (ISP): AT&T
State/Country: Louisiana/United States
Date/Time: 6/18/2017 - Stormblood Early Access + Launch. It usually happens around 11am-11pm and sometimes past midnight.
World Name: Balmung
Frequency: It's been happening ever since the Stormblood Early Access was released. Of course, since I'm the Balmung server, it's not as frequent as it would be because I would get stuck in the 3k+ login queue, but it seems to happen more reliably during the server's most busiest hours.
Traceroute records (optional): Yea... I don't know how to do this part... Sorry... ^^;(0)Epicness...
http://forum.square-enix.com/ffxiv/threads/57865-Summary-of-the-FFXIV-ARR-EO%28r%29%28z%29AE-Trailer
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