Reporting Issues Resulting from the North American Data Center Relocation

[Thayllan]

Type of Issue/Feedback: latency increase from 140ms to 220ms average.
Name of your Internet Service Provider (ISP): Oi Velox
State/Country: Rio de Janeiro, Brazil.
Date/Time: After the server relocation.
World Name: Behemoth
Traceroute records

Rastreando a rota para 204.2.229.108 com no máximo 30 saltos

1 <1 ms <1 ms <1 ms 192.168.1.1
2 20 ms 20 ms 21 ms 20132023001.telemar.net.br [201.32.23.1]
3 23 ms 23 ms 23 ms 100.122.36.23
4 136 ms 127 ms 136 ms 100.122.18.177
5 21 ms 27 ms 27 ms 100.122.18.227
6 138 ms 138 ms 138 ms 100.122.17.173
7 128 ms 129 ms 129 ms ix-xe-10-1-0-0-0.tcore1.NTO-New-York.as6453.net [209.58.26.17]
8 128 ms 130 ms 127 ms if-ae-9-2.tcore1.N75-New-York.as6453.net [63.243.128.122]
9 139 ms 138 ms 138 ms ae-8.r07.nycmny01.us.bb.gin.ntt.net [129.250.9.113]
10 152 ms 153 ms 153 ms ae-2.r24.nycmny01.us.bb.gin.ntt.net [129.250.3.180]
11 210 ms 197 ms 198 ms ae-2.r20.sttlwa01.us.bb.gin.ntt.net [129.250.4.13]
12 187 ms 186 ms 186 ms ae-0.r21.sttlwa01.us.bb.gin.ntt.net [129.250.2.54]
13 201 ms 202 ms 202 ms ae-3.r23.snjsca04.us.bb.gin.ntt.net [129.250.3.124]
14 219 ms 218 ms 218 ms ae-41.r02.snjsca04.us.bb.gin.ntt.net [129.250.6.119]
15 207 ms 208 ms 208 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
16 218 ms 217 ms 217 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
17 205 ms 205 ms 204 ms 204.2.229.234
18 216 ms 216 ms 217 ms 204.2.229.108

Rastreamento concluído.

[Konchen]

Type of Issue/Feedback: Ping went from 22-25ms with or without VPN to 90-100ms with VPN and 130-140ms without. Everything feels very sluggish now. oGCD abilities take much longer to pop, and Rapidfire clips very often. Please consider reducing animation locks on oGCDs and reworking Rapidfire. Maybe next time consider a location that provides as many people as possible a good experience while playing too.
Name of your Internet Service Provider (ISP): Verizon
State/Country: Massachusetts, USA
Date/Time: Since the servers moved.
World Name: Gilgamesh, Sargatanas
Frequency: Every second of every day until there's a major rework of oGCDs and Rapidfire or the servers are moved to a more sensible location.

Pretty much exactly this here except southern New York around 90ms, the problem either lies in the netcode/distance itself or both altogether. Ive done multiple tests on /ac Macros I use to use for buff queuing(using the wait 0.5 command) and as of now they no longer function ever without dropping a skill or two. As another MCH stated earlier the problem persists more so in the open world and dungeons as opposed to housing instances fighting dummys, where the server refresh rate is allegedly higher. The first day I had about 1 second delays talking to NPCs, however since then its alleviated itself somewhat. If the servers can't be moved to a central location I would assume it looks like its time to take a look at that netcode SE.

[SkyFalls]

Type of Issue/Feedback: Ping is rather unstable, goes from 81-90. I use to have about 24ms to the servers before (But was also located rather close)
Name of your Internet Service Provider (ISP): TekSavvy Solutions Inc
State/Country: Ontario, Canada
Date/Time: Usually happens around 6-9 EST
World Name: Behemoth
Frequency: Pretty often.
Traceroute records: TraceRT

[Kyouki]

Type of Issue/Feedback: Ping went up from 100-110 to 200-230 (PingPlotter Traceroute shows ~170, but Windows Ressourse Monitor says 200+). Actions not executing, dialog windows (retainer, MB, NPC's) take long to respond (i can almost count to 3 before something happens), zoning takes for ever.

Name of your Internet Service Provider (ISP): Vodafone Kabel Deutschland
State/Country: Germany
Date/Time: Since the server moved
World Name: Goblin
Frequency: All day long. But during EU prime time (~7-11 GMT+1) it is the worst.

Traceroute records after the move:

3,ip5886ba66.dynamic.kabel-deutschland.de,88.134.186.102
4,ip5886bb00.dynamic.kabel-deutschland.de,88.134.187.0
5,ip5886cb80.static.kabel-deutschland.de,88.134.203.128
6,ip5886ebd7.static.kabel-deutschland.de,88.134.235.215
7,ae8-100-xcr1.hac.cw.net,195.10.62.5
8,ae5-xcr1.ham.cw.net,195.2.24.181
9,ae4-xcr2.amd.cw.net,195.2.9.38
10,ae1-xcr1.att.cw.net,195.2.30.202
11,ae-27.r02.amstnl02.nl.bb.gin.ntt.net,195.2.2.58
12,ae-7.r25.amstnl02.nl.bb.gin.ntt.net,129.250.2.158
13,ae-5.r23.asbnva02.us.bb.gin.ntt.net,129.250.6.162
14,ae-10.r22.snjsca04.us.bb.gin.ntt.net,129.250.6.237
15,ae-40.r02.snjsca04.us.bb.gin.ntt.net,129.250.3.121
16,ae-2.r00.scrmca02.us.bb.gin.ntt.net,129.250.7.33
17,xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net,129.250.195.46
18,204.2.229.234,204.2.229.234 (Up to 10% Packetloss here)
19,204.2.229.87,204.2.229.87

2017-05-20 08:48:47Z,0.47,*,9.07,14.17,20.22,19.12,17.21,23.74,23.35,29.91,21.85,26.96,118.15,167.92,171.44,171.82,182.38,170.30,172.04

Routing before the move:

,ip5886ba66.dynamic.kabel-deutschland.de,88.134.186.102
4,ip5886bb00.dynamic.kabel-deutschland.de,88.134.187.0
5,ip5886cb80.static.kabel-deutschland.de,88.134.203.128
6,ip5886ca19.static.kabel-deutschland.de,88.134.202.25
7,ae8-100-xcr1.hac.cw.net,195.10.62.5
8,ae5-xcr1.ham.cw.net,195.2.24.181
9,ae4-xcr2.amd.cw.net,195.2.9.38
10,ae4-xcr1.amt.cw.net,195.2.25.222
11,be3037.rcr22.ams05.atlas.cogentco.com,130.117.15.153
12,be3088.ccr41.ams03.atlas.cogentco.com,130.117.0.41
13,be2182.ccr21.lpl01.atlas.cogentco.com,154.54.77.246
14,be3042.ccr21.ymq01.atlas.cogentco.com,154.54.44.162
15,hu0-4-0-1.ccr22.ymq02.atlas.cogentco.com,154.54.25.125
16,38.122.42.34,38.122.42.34
17,,-
18,192.34.76.2,192.34.76.2
19,199.91.189.234,199.91.189.234
20,199.91.189.26,199.91.189.26

2017-04-30 15:36:12Z,1.00,*,11.00,14.00,15.00,15.00,17.00,26.00,23.00,23.00,31.00,20.00,31.00,106.00,108.00,101.00,*,105.00,105.00,104.00

While the game might be "playable" i think it is not that "enjoyable" anymore. It is kinda annoying when the ping spike hits me.

Picture showing the 220/200 latency
http://imgur.com/a/uNswk

[AnnieWaterflower]

Type of Issue/Feedback: can't log in due to error 90006/90002 or have huge lag spikes.... ping increase from 90 to 140 after the change
Name of your Internet Service Provider (ISP): Cableonda
State/Country: Panama City - Panama
Date/Time: GMT -5:00
World Name: Hyperion
Frequency: occurs everytime during day and morning...
Traceroute records

ping 204.2.229.9

Haciendo ping a 204.2.229.9 con 32 bytes de datos:
Respuesta desde 204.2.229.9: bytes=32 tiempo=141ms TTL=54
Respuesta desde 204.2.229.9: bytes=32 tiempo=152ms TTL=54
Respuesta desde 204.2.229.9: bytes=32 tiempo=152ms TTL=54
Respuesta desde 204.2.229.9: bytes=32 tiempo=149ms TTL=54

Traza a 204.2.229.9 sobre caminos de 30 saltos como máximo.

1 * * * Tiempo de espera agotado para esta solicitud.
2 25 ms 17 ms 9 ms 10.48.40.248
3 19 ms 23 ms 23 ms 10.48.42.145
4 56 ms 56 ms 58 ms xe-5-1-5.0-brx-teracore02.cwc.com [63.245.3.97]
5 55 ms 63 ms 64 ms xe-5-0-1.0-boca-raton.fl.us.brx-teracore01.cwc.com [63.245.106.88]
6 80 ms 75 ms 69 ms xe-0-0-47-2.a00.miamfl02.us.bb.gin.ntt.net [128.242.180.197]
7 143 ms 145 ms 144 ms ae-7.r04.miamfl02.us.bb.gin.ntt.net [129.250.2.202]
8 68 ms 64 ms 64 ms ae-3.r20.miamfl02.us.bb.gin.ntt.net [129.250.2.110]
9 86 ms 84 ms 89 ms ae-4.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.86]
10 144 ms 153 ms 147 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
11 140 ms 143 ms 141 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.27]
12 146 ms 146 ms 139 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.31]
13 140 ms 138 ms 143 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
14 147 ms 152 ms 147 ms 204.2.229.234
15 134 ms 138 ms 144 ms 204.2.229.9

[Mayoyama]

Type of Issue/Feedback: Intermittent lag spikes, sometimes causing actions to not fire off, or actions start casting but cancel themselves, I get a "spell cancelled" error, and then lock me out of using any skill at all for 3 seconds (all hotbar icons darken, as if on cooldown)
Name of your Internet Service Provider (ISP): Leo palace 21
State/Country: Sendai City, Japan
Date/Time: happened before server move occasionally, but it has worsened (more frequently).
World Name: Behemoth
Frequency: When it happens is random (but it's more often during NA peak time/JP morning)
Traceroute records:

Tracing route to 204.2.229.100 over a maximum of 30 hops

1 1 ms <1 ms <1 ms 10.220.29.1
2 3 ms 2 ms 6 ms 118.23.97.229
3 8 ms 6 ms 3 ms 118.23.97.254
4 10 ms 15 ms 13 ms 122.1.165.229
5 4 ms 3 ms 5 ms 61.207.25.197
6 10 ms 16 ms 9 ms 153.149.218.41
7 9 ms 8 ms 15 ms 153.149.218.106
8 29 ms 29 ms 20 ms ae-6.r03.tokyjp05.jp.bb.gin.ntt.net [120.88.53.29]
9 10 ms 10 ms * ae-4.r30.tokyjp05.jp.bb.gin.ntt.net [129.250.3.34]
10 126 ms 121 ms 136 ms ae-4.r23.snjsca04.us.bb.gin.ntt.net [129.250.5.78]
11 140 ms 128 ms 124 ms ae-45.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.175]
12 120 ms 120 ms 121 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.31]
13 121 ms 129 ms 125 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
14 123 ms 120 ms 121 ms 204.2.229.234
15 123 ms 120 ms 122 ms 204.2.229.100

Trace complete.

[Mayoyama]

Ive done multiple tests on /ac Macros I use to use for buff queuing(using the wait 0.5 command) and as of now they no longer function ever without dropping a skill or two

wait 0.5 rounds it up to wait 1....

[Spirited]

Type of Issue/Feedback: Ping spikes from ~120-140ms up to ~170-180 (Was ~60-70 pretty stable pre-relocation Video example showing the worst kind of spike

Name of your Internet Service Provider (ISP): Comcast

State/Country: Florida / US

Date/Time: Started happening frequently after maintenance and more severe after 5pm Eastern time

World Name: Leviathan

Frequency:Daily

Traceroute records: Traceroute

[Kireinamizu]

Type of Issue/Feedback: 220ms and beyond. Latency problems such as slow response to some actions randomly.
Name of your Internet Service Provider (ISP): Veloo Net
State/Country: Alagoas/Brazil
Date/Time: Right after the Data Center relocation
World Name: Behemoth
Frequency: At any time...

[RubyCirha]

Well I play on ps4 mostly so I'm not sure what my ping was before the move but I'm at 80 to 100 now tested it on my pc cas I'm unsure how to check on ps4 but I'm haveing rubble with ogcds with serten jobs like cure not hiring in time or tornado kick not going off aswell as forbidden chakra
I
Location: MN
Isp: midco (midcontinent)
And coeurl server