Connection to this game has been crap since the move I've been patient but a +300% boost in ping is not "an ever-improving game experience". And don't get me started on the lag spikes.

Apparently you guys have service agreement with NTT since it's their network that is causing the issues how about leveraging that.



Type of Issue/Feedback: Ping increased by 311% not kidding
Name of your Internet Service Provider (ISP): Comcast
State/Country: Maryland/USA
Date/Time: Since the server move that provided "an ever-improving game experience"
World Name: Midgardsormr
Frequency: Always
Traceroute:

Tracing route to 204.2.229.89 over a maximum of 30 hops

1 3 ms 5 ms 3 ms 10.0.0.1
2 24 ms 14 ms 13 ms 96.120.105.157
3 19 ms 18 ms 19 ms xe-4-3-0-sur01.salisbury.md.bad.comcast.net [68.85.147.73]
4 17 ms 18 ms 25 ms ae-41-ar01.capitolhghts.md.bad.comcast.net [68.87.136.185]
5 22 ms 27 ms 24 ms be-33657-cr02.ashburn.va.ibone.comcast.net [68.86.90.57]
6 21 ms 22 ms 22 ms hu-0-10-0-7-pe07.ashburn.va.ibone.comcast.net [68.86.86.54]
7 126 ms 118 ms 102 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66.49]
8 208 ms 209 ms 195 ms ae-69.r06.asbnva02.us.bb.gin.ntt.net [129.250.5.193]
9 82 ms 98 ms 63 ms ae-2.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.132]
10 * 212 ms * ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
11 172 ms 180 ms 174 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.27]
12 189 ms 200 ms 198 ms ae-1.a00.snjsca04.us.bb.gin.ntt.net [129.250.2.228]
13 172 ms 172 ms 185 ms xe-0-0-42-1.a00.snjsca04.us.ce.gin.ntt.net [129.250.195.42]
14 * 176 ms 188 ms 204.2.229.242
15 164 ms 173 ms 174 ms 204.2.229.89

Trace complete.

C:\Windows\system32>ping 204.2.229.89 -t

Pinging 204.2.229.89 with 32 bytes of data:
Reply from 204.2.229.89: bytes=32 time=173ms TTL=47
Reply from 204.2.229.89: bytes=32 time=179ms TTL=47
Reply from 204.2.229.89: bytes=32 time=173ms TTL=47
Reply from 204.2.229.89: bytes=32 time=179ms TTL=47
Reply from 204.2.229.89: bytes=32 time=170ms TTL=47
Reply from 204.2.229.89: bytes=32 time=177ms TTL=47
Reply from 204.2.229.89: bytes=32 time=201ms TTL=47
Reply from 204.2.229.89: bytes=32 time=178ms TTL=47
Reply from 204.2.229.89: bytes=32 time=160ms TTL=47
Reply from 204.2.229.89: bytes=32 time=157ms TTL=47
Reply from 204.2.229.89: bytes=32 time=181ms TTL=47
Reply from 204.2.229.89: bytes=32 time=197ms TTL=47
Reply from 204.2.229.89: bytes=32 time=178ms TTL=47
Reply from 204.2.229.89: bytes=32 time=190ms TTL=47
Reply from 204.2.229.89: bytes=32 time=173ms TTL=47
Reply from 204.2.229.89: bytes=32 time=194ms TTL=47
Reply from 204.2.229.89: bytes=32 time=181ms TTL=47
Reply from 204.2.229.89: bytes=32 time=213ms TTL=47
Reply from 204.2.229.89: bytes=32 time=191ms TTL=47
Reply from 204.2.229.89: bytes=32 time=190ms TTL=47
Reply from 204.2.229.89: bytes=32 time=195ms TTL=47
Reply from 204.2.229.89: bytes=32 time=213ms TTL=47
Reply from 204.2.229.89: bytes=32 time=196ms TTL=47
Reply from 204.2.229.89: bytes=32 time=191ms TTL=47
Reply from 204.2.229.89: bytes=32 time=196ms TTL=47
Reply from 204.2.229.89: bytes=32 time=176ms TTL=47
Reply from 204.2.229.89: bytes=32 time=191ms TTL=47
Reply from 204.2.229.89: bytes=32 time=179ms TTL=47
Reply from 204.2.229.89: bytes=32 time=173ms TTL=47
Reply from 204.2.229.89: bytes=32 time=181ms TTL=47
Reply from 204.2.229.89: bytes=32 time=178ms TTL=47
Reply from 204.2.229.89: bytes=32 time=196ms TTL=47
Reply from 204.2.229.89: bytes=32 time=183ms TTL=47
Reply from 204.2.229.89: bytes=32 time=200ms TTL=47
Reply from 204.2.229.89: bytes=32 time=187ms TTL=47
Reply from 204.2.229.89: bytes=32 time=181ms TTL=47
Reply from 204.2.229.89: bytes=32 time=183ms TTL=47
Reply from 204.2.229.89: bytes=32 time=195ms TTL=47
Reply from 204.2.229.89: bytes=32 time=187ms TTL=47
Reply from 204.2.229.89: bytes=32 time=185ms TTL=47
Reply from 204.2.229.89: bytes=32 time=190ms TTL=47
Reply from 204.2.229.89: bytes=32 time=198ms TTL=47
Reply from 204.2.229.89: bytes=32 time=186ms TTL=47
Reply from 204.2.229.89: bytes=32 time=192ms TTL=47

Ping statistics for 204.2.229.89:
Packets: Sent = 44, Received = 44, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 157ms, Maximum = 213ms, Average = 185ms