Reporting Issues Resulting from the North American Data Center Relocation

[Riko_Futatabi]

I know this can be resolved, it's why we have this thread. There are 3 bad routers on my route to server. The address indicates that they are owned by NTT. Also it only seems to be the east coast routers, specifically ones in New York and Seattle, Washington.

This was monitored on Monday at 20:30 GMT.

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                          SkyRouter.Home -    0 |  126 |  126 |    0 |    0 |    1 |    1 |
|                   No response from host -  100 |   26 |    0 |    0 |    0 |    0 |    0 |
|             be365.pr2.hobir.isp.sky.com -    0 |  126 |  126 |   16 |   17 |   26 |   18 |
|     ae-3.r02.londen03.uk.bb.gin.ntt.net -    0 |  126 |  126 |   16 |   17 |   23 |   17 |
|     ae-3.r24.londen12.uk.bb.gin.ntt.net -    0 |  126 |  126 |   16 |   16 |   28 |   17 |
|     ae-5.r24.nycmny01.us.bb.gin.ntt.net -   38 |   51 |   32 |    0 |   82 |   94 |   82 |
|     ae-2.r20.sttlwa01.us.bb.gin.ntt.net -   29 |   59 |   42 |  152 |  155 |  189 |  152 |
|     ae-0.r21.sttlwa01.us.bb.gin.ntt.net -   28 |   62 |   45 |  154 |  155 |  171 |  154 |
|     ae-3.r23.snjsca04.us.bb.gin.ntt.net -    0 |  126 |  126 |  172 |  172 |  184 |  172 |
|    ae-45.r01.snjsca04.us.bb.gin.ntt.net -    0 |  126 |  126 |  180 |  181 |  187 |  181 |
|     ae-1.r00.scrmca02.us.bb.gin.ntt.net -    0 |  126 |  126 |  179 |  179 |  188 |  179 |
|xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net -    0 |  126 |  126 |  183 |  183 |  189 |  184 |
|                           204.2.229.234 -   12 |   87 |   77 |  183 |  183 |  189 |  184 |
|                            204.2.229.10 -    0 |  126 |  126 |  171 |  171 |  186 |  171 |
|________________________________________________|______|______|______|______|______|______|

[Kaspyr]

Type of Issue/Feedback: Getting disconnected with 90002 errors sometimes less than a minute from logging in.
Name of your Internet Service Provider (ISP): Charter
State/Country: Michigan/USA
Date/Time: Started occurring after the server relocation. There doesn't seem to be a specific time of the day.
World Name: Gilgamesh
Frequency: Usually every 2-5 minutes. The longest would be around 10-15 minutes.
Traceroute records

Tracing route to 204.2.229.9 over a maximum of 30 hops

1 3 ms <1 ms 5 ms READYSHARE [192.168.1.1]
2 * * * Request timed out.
3 15 ms 17 ms 14 ms dtr01bycymi-tge-0-2-0-0.bycy.mi.charter.com [96.34.40.109]
4 16 ms 11 ms 12 ms crr01sgnwmi-bue-428.sgnw.mi.charter.com [96.34.35.6]
5 19 ms 22 ms 14 ms bbr01sgnwmi-bue-1.sgnw.mi.charter.com [96.34.2.56]
6 35 ms 24 ms 23 ms be4309.rcr21.dtw04.atlas.cogentco.com [38.122.60.49]
7 23 ms 21 ms 22 ms be2103.ccr42.ord01.atlas.cogentco.com [154.54.6.93]
8 26 ms 22 ms 28 ms be2766.ccr41.ord03.atlas.cogentco.com [154.54.46.178]
9 22 ms 20 ms 21 ms ae-11.r06.chcgil09.us.bb.gin.ntt.net [129.250.9.121]
10 38 ms 23 ms 22 ms ae-1.r21.chcgil09.us.bb.gin.ntt.net [129.250.3.7]
11 139 ms 82 ms 93 ms ae-5.r22.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
12 93 ms 93 ms * ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
13 91 ms 92 ms 545 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
14 82 ms 88 ms 80 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
15 85 ms 105 ms 95 ms 204.2.229.234
16 78 ms 80 ms * 204.2.229.9
17 82 ms 82 ms * 204.2.229.9
18 85 ms 77 ms * 204.2.229.9
19 81 ms 78 ms 109 ms 204.2.229.9

Trace complete.