Reporting Issues Resulting from the North American Data Center Relocation

[cactusbees]

Oh good, I thought I was going mad..

-Lag, D/C every 2-3 minutes. 90006
-Comcast
-Chicago, IL
-Constantly for the last 15 days or so.
-Started on Mateus, transferred to Excalibur to see if it stopped.. it hasn't.
-Frequency? Enough to curse at. Generally, 3 drops a dungeon.

Tracing route to 204.2.229.10 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 10.0.0.1
2 11 ms 13 ms 10 ms 96.120.25.25
3 15 ms 19 ms 11 ms te-0-7-0-3-sur04.valparaiso.in.chicago.comcast.net [68.85.180.69]
4 15 ms 19 ms 14 ms be-119-ar01.area4.il.chicago.comcast.net [162.151.44.69]
5 16 ms 15 ms 31 ms be-33491-cr02.350ecermak.il.ibone.comcast.net [68.86.91.165]
6 16 ms 16 ms 13 ms hu-0-11-0-7-pe03.350ecermak.il.ibone.comcast.net [68.86.85.158]
7 13 ms 13 ms 23 ms ae-26.a02.chcgil09.us.bb.gin.ntt.net [129.250.66.65]
8 72 ms 74 ms 73 ms ae-3.r05.chcgil09.us.bb.gin.ntt.net [129.250.5.111]
9 40 ms 18 ms 19 ms ae-0.r21.chcgil09.us.bb.gin.ntt.net [129.250.2.205]
10 73 ms 71 ms 68 ms ae-5.r22.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
11 79 ms 74 ms 70 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.27]
12 73 ms 75 ms 74 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.31]
13 73 ms 77 ms 78 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
14 73 ms 77 ms * 204.2.229.234
15 72 ms 72 ms 70 ms 204.2.229.10

Trace complete

Edit: I have traded in my equipment and upgraded my internet plan. Still having it.

Tracing route to 204.2.229.10 over a maximum of 30 hops

1 4 ms 2 ms 4 ms 10.0.0.1
2 18 ms 13 ms 14 ms 96.120.25.25
3 19 ms 14 ms 19 ms te-0-7-0-3-sur04.valparaiso.in.chicago.comcast.net [68.85.180.69]
4 19 ms 22 ms 19 ms be-119-ar01.area4.il.chicago.comcast.net [162.151.44.69]
5 19 ms 26 ms 24 ms be-33491-cr02.350ecermak.il.ibone.comcast.net [68.86.91.165]
6 24 ms 18 ms 16 ms be-10577-pe03.350ecermak.il.ibone.comcast.net [68.86.86.2]
7 25 ms 32 ms 23 ms ae-26.a02.chcgil09.us.bb.gin.ntt.net [129.250.66.65]
8 77 ms 73 ms 76 ms ae-3.r05.chcgil09.us.bb.gin.ntt.net [129.250.5.111]
9 22 ms 23 ms 19 ms ae-0.r21.chcgil09.us.bb.gin.ntt.net [129.250.2.205]
10 71 ms 73 ms 74 ms ae-5.r22.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
11 84 ms 84 ms 81 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
12 75 ms 77 ms 88 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
13 77 ms 72 ms 80 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
14 73 ms 73 ms * 204.2.229.234
15 76 ms 72 ms 78 ms 204.2.229.10

Trace complete.

C:\Users\Bee>tracert 204.2.229.10

Tracing route to 204.2.229.10 over a maximum of 30 hops

1 5 ms 2 ms 3 ms 10.0.0.1
2 21 ms 20 ms 16 ms 96.120.25.25
3 21 ms 19 ms 23 ms te-0-7-0-3-sur04.valparaiso.in.chicago.comcast.net [68.85.180.69]
4 28 ms 22 ms 20 ms be-119-ar01.area4.il.chicago.comcast.net [162.151.44.69]
5 22 ms 18 ms 19 ms be-33491-cr02.350ecermak.il.ibone.comcast.net [68.86.91.165]
6 19 ms 24 ms 23 ms be-10577-pe03.350ecermak.il.ibone.comcast.net [68.86.86.2]
7 21 ms 18 ms 17 ms ae-26.a02.chcgil09.us.bb.gin.ntt.net [129.250.66.65]
8 79 ms 83 ms 79 ms ae-3.r05.chcgil09.us.bb.gin.ntt.net [129.250.5.111]
9 49 ms 19 ms 24 ms ae-0.r21.chcgil09.us.bb.gin.ntt.net [129.250.2.205]
10 70 ms 72 ms 79 ms ae-5.r22.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
11 79 ms 72 ms 78 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
12 78 ms 77 ms 74 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
13 77 ms 85 ms 80 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
14 * 77 ms 77 ms 204.2.229.234
15 76 ms 75 ms 78 ms 204.2.229.10

I notice it always drops at 204.2.229.234.

[Sky3zdalimit]

Type of Issue/Feedback: Lag spikes and rubberbanding. The game stops for a few moments and try to catch up with all the things that has been happening. This mainly happens in instances. IE. 24 mans, Shinryu Extreme, Omega Savage

Name of your Internet Service Provider (ISP): Comcast

State/Country:California, USA

Date/Time: October 13-16, 2017 around 3pm PST - 11pm PST
World Name: Ultros

Frequency: everything 15-30 secs

tracert

1 <1 ms <1 ms <1 ms 192.168.0.1
2 8 ms 8 ms 8 ms 96.120.84.217
3 14 ms 8 ms 23 ms ae-211-sur03.vanness.ca.ccal.comcast.net [68.85.105.49]
4 16 ms 24 ms 17 ms ae-28-ar01.sacramento.ca.ccal.comcast.net [162.151.40.145]
5 21 ms 21 ms 21 ms be-33667-cr01.9greatoaks.ca.ibone.comcast.net [68.86.93.25]
6 20 ms 19 ms 20 ms hu-0-13-0-0-pe03.11greatoaks.ca.ibone.comcast.net [68.86.83.134]
7 19 ms 19 ms 19 ms ae-13.a02.snjsca04.us.bb.gin.ntt.net [129.250.66.33]
8 19 ms 19 ms 19 ms ae-9.r01.snjsca04.us.bb.gin.ntt.net [129.250.2.2]
9 25 ms 24 ms 24 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.31]
10 25 ms 25 ms 27 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
11 24 ms * * 204.2.229.234
12 27 ms 26 ms 25 ms 204.2.229.99


10/22/2017 5:33 AM PST


1 <1 ms <1 ms <1 ms 192.168.0.1
2 8 ms 8 ms 8 ms 96.120.84.217
3 10 ms 8 ms 8 ms ae-211-sur03.vanness.ca.ccal.comcast.net [68.85.105.49]
4 16 ms 16 ms 15 ms ae-28-ar01.sacramento.ca.ccal.comcast.net [162.151.40.145]
5 20 ms 19 ms 23 ms be-33667-cr01.9greatoaks.ca.ibone.comcast.net [68.86.93.25]
6 19 ms 20 ms 19 ms hu-0-13-0-0-pe03.11greatoaks.ca.ibone.comcast.net [68.86.83.134]
7 473 ms 470 ms * ae-13.a02.snjsca04.us.bb.gin.ntt.net [129.250.66.33]
8 19 ms 25 ms 19 ms ae-9.r01.snjsca04.us.bb.gin.ntt.net [129.250.2.2]
9 23 ms 24 ms 24 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.31]
10 24 ms 23 ms 24 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
11 23 ms 23 ms 23 ms 204.2.229.234
12 24 ms 23 ms 23 ms 204.2.229.99

I'm not sure what's going on but it seems to be the NTT servers the datacenter is located on. There's always something wrong with it. I keep getting bad connections with NTT so frequently now.

[krnhotwings]

Type of Issue/Feedback: Lots of random disconnects out of nowhere (90002). Happens frequently when inside housing, while teleporting, and when in dungeons.

Name of your Internet Service Provider (ISP): Cox Cable

State/Country: San Diego, California, USA

Date/Time: Random times... Ever since the "emergency maintenance" on Oct 11
World Name: Ultros

Frequency: Random. Sometimes consecutively, sometimes completely stable.

Tracing route to 204.2.229.99 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     9 ms     8 ms     8 ms  10.140.0.1
  3     7 ms     8 ms    10 ms  68.6.14.70
  4    12 ms     8 ms    17 ms  elcnsysc01-tec132.sd.sd.cox.net [68.6.8.240]
  5    38 ms    37 ms    36 ms  68.1.1.199
  6    30 ms    40 ms    28 ms  ae-25.a01.snjsca04.us.bb.gin.ntt.net [129.250.192.117]
  7    28 ms    28 ms    29 ms  ae-5.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.162]
  8    46 ms    42 ms    46 ms  ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
  9    33 ms    33 ms    33 ms  xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
 10     *       33 ms    38 ms  204.2.229.234
 11    33 ms    32 ms    34 ms  204.2.229.99

Trace complete.

Something's definitely odd with 204.2.229.234

[Zarkovitch]

Type of Issue/Feedback: Lots of random disconnects out of nowhere (90002). Happens frequently when inside housing, while teleporting, and when in dungeons.

Name of your Internet Service Provider (ISP): Cox Cable

State/Country: San Diego, California, USA

Date/Time: Random times... Ever since the "emergency maintenance" on Oct 11
World Name: Ultros

Frequency: Random. Sometimes consecutively, sometimes completely stable.

Tracing route to 204.2.229.99 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2     9 ms     8 ms     8 ms  10.140.0.1
  3     7 ms     8 ms    10 ms  68.6.14.70
  4    12 ms     8 ms    17 ms  elcnsysc01-tec132.sd.sd.cox.net [68.6.8.240]
  5    38 ms    37 ms    36 ms  68.1.1.199
  6    30 ms    40 ms    28 ms  ae-25.a01.snjsca04.us.bb.gin.ntt.net [129.250.192.117]
  7    28 ms    28 ms    29 ms  ae-5.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.162]
  8    46 ms    42 ms    46 ms  ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
  9    33 ms    33 ms    33 ms  xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
 10     *       33 ms    38 ms  204.2.229.234
 11    33 ms    32 ms    34 ms  204.2.229.99

Trace complete.

Something's definitely odd with 204.2.229.234

yeah i post something about it they didnt reply.It when they cant reply that means they cant do nothing.I am extremely dissapointed square enix north america is doing nothing or cant do anything without square enix japan approval to say/do things.Im already mad they change server without thinking benefiting everyone & not accepting critics sorry we arent japan we are NA deal with critics improve move on.You re new server is like old server you replace west coast issues by east coast issues.NTT is like LVL3 only difference i guess you wont have issues worlds oh wait...you did.you guys promise no package loss 204.2.229.234 got package loss what SE NA doing nothing just wait for SE JP reply to do something/reply with issues so far it going good right?.East Coast players need VPN to perform to the maximum & no dont try to say me double weave aint require to perform to the max it is requirement if ppl say to me opposite let make server south america yall see complaints for performance.SE i love ff14 but your desicions make me less & less want paying my sub.You could do things right but you decide to mess up & rush i hope you gonna pay for it then redeem it.Sorry for vent