Reporting Issues Resulting from the North American Data Center Relocation

[vensus]

updating that I still have packet loss that seems to only happen with ffxiv. I've replaced my modem and router with brand new store bought ones, even took back a modem (sb6190) so I have a netgear cm600 and netgear n900. I've had two techs come replace and double check my coax cables, signals, etc. I've never had these issues before in over a year of playing ffxiv up till the data center move happened. The only thing I've yet to do on my end that I haven't replaced yet is the coax cable leading from the street cable box, remove a brand new 3 way splitter and replace it with a attenuer piece and try replacing my ethernet cables..

That's all that I can physically do on my end of things to fix these issues.. square please just come out and tell us anything at this point about this issue, because at this rate those of us affected are tired of it and ready to stop playing the game or pay someone else money to fix your issue for you aka pingzapper/vpn services. It's odd how I wasn't having any issues even with my old modem/router till the server move.

edit: last night the time frames below were when my ping went from avg of 70-80ms to 90-100ms and was losing crazy packets during those times then between the times it was normal again.

7:27-7:50pm
8:55-9:09pm
9:51-10:09pm
11:06-11:27pm
12:37-12:54am

edit 2: So tonight I haven't lost any packets for ffxiv since I've got on but there is time frames still where the ms goes from 70-80 avg to 90-100ms for a while, below is tonights time frames when ms changed before they went back to normal.. but again no packet loss tonight, it's gotta be these ntt hops cause even people in WA seem to see the ms go up soon as it hits the first few ntt hops.

8:55-9:10pm
10:20-10:29pm