Reporting Issues Resulting from the North American Data Center Relocation

[ShaelK]

-I am getting disconnected constantly from play, Error 90002 every time. The other player at my home has no such issue, and has not been disconnected at the same time as me
-ISP is Cox
-California
-It's been especially severe over the last few days
-Ultros
-It happens at least every hour, sometimes as often as every 20 minutes
-TraceRT:

Tracing route to 204.2.229.10 over a maximum of 30 hops

1 24 ms 25 ms 27 ms 10.76.224.1
2 33 ms 24 ms 30 ms ip68-4-14-46.oc.oc.cox.net [68.4.14.46]
3 25 ms 33 ms 39 ms ip68-4-11-58.oc.oc.cox.net [68.4.11.58]
4 36 ms 27 ms 31 ms 68.1.1.167
5 329 ms 180 ms 28 ms ae-7.r00.lsanca20.us.bb.gin.ntt.net [129.250.194.165]
6 51 ms 57 ms 65 ms ae-6.r22.lsanca07.us.bb.gin.ntt.net [129.250.6.46]
7 32 ms 27 ms * ae-1.r23.lsanca07.us.bb.gin.ntt.net [129.250.2.207]
8 30 ms 39 ms 63 ms ae-12.r22.snjsca04.us.bb.gin.ntt.net [129.250.4.150]
9 46 ms 46 ms 51 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
10 41 ms 41 ms 123 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
11 46 ms 52 ms 50 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
12 46 ms * 47 ms 204.2.229.234
13 47 ms 30 ms 27 ms 204.2.229.10

Trace complete.

I had a Chat Support session with "Erick," and all he told me to do is call my ISP and set up Port Forwarding. What a joke.