Reporting Issues Resulting from the North American Data Center Relocation

[Keara]

Type of Issue/ Feedback:Constant disconnects from game, ping double from below 100 to up over 130.
Name of your Internet Service Provider (ISP): Eastlink
State/Country: Nova Scotia, Canada
Date/Time: Since the server migration
World Name: Ultros
Frequency: Several times a session. Averages out to about once an hour

Tracert:

Tracing route to 204.2.229.9 over a maximum of 30 hops

1 6 ms 8 ms 8 ms 192.168.0.1
2 13 ms 19 ms 28 ms 10.86.0.1
3 16 ms 21 ms 15 ms blk-212-127-173.eastlink.ca [173.212.127.173]
4 20 ms 28 ms 25 ms ns-hlfx-dr002.ns.eastlink.ca [173.212.127.41]
5 30 ms 29 ms 29 ms ns-hlfx-br002.ns.eastlink.ca [24.215.102.221]
6 36 ms 45 ms 26 ms ix-xe-3-2-0-0.tcore1.W6C-Montreal.as6453.net [66.198.96.29]
7 48 ms 48 ms 58 ms if-ae-5-2.tcore1.MTT-Montreal.as6453.net [64.86.31.5]
8 46 ms 110 ms 47 ms if-ae-0-2.tcore2.MTT-Montreal.as6453.net [216.6.115.90]
9 44 ms 49 ms 49 ms if-ae-5-2.tcore2.N0V-New-York.as6453.net [64.86.226.58]
10 46 ms 48 ms 49 ms if-ae-2-2.tcore1.N0V-New-York.as6453.net [216.6.90.21]
11 47 ms 47 ms 58 ms if-ae-7-2.tcore1.NTO-New-York.as6453.net [63.243.128.141]
12 45 ms 40 ms 48 ms if-ae-9-2.tcore1.N75-New-York.as6453.net [63.243.128.122]
13 44 ms 49 ms 50 ms ae-8.r07.nycmny01.us.bb.gin.ntt.net [129.250.9.113]
14 48 ms 41 ms 39 ms ae-2.r24.nycmny01.us.bb.gin.ntt.net [129.250.3.180]
15 99 ms 109 ms 100 ms ae-2.r20.sttlwa01.us.bb.gin.ntt.net [129.250.4.13]
16 127 ms 108 ms 99 ms ae-0.r21.sttlwa01.us.bb.gin.ntt.net [129.250.2.54]
17 117 ms 120 ms 118 ms ae-3.r23.snjsca04.us.bb.gin.ntt.net [129.250.3.124]
18 126 ms 128 ms 130 ms ae-41.r02.snjsca04.us.bb.gin.ntt.net [129.250.6.119]
19 125 ms 130 ms 129 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
20 126 ms 128 ms 128 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
21 * 125 ms 128 ms 204.2.229.234
22 123 ms 130 ms 128 ms 204.2.229.9

Trace complete.

Ping Data:

Pinging 204.2.229.9 with 32 bytes of data:
Reply from 204.2.229.9: bytes=32 time=129ms TTL=52
Reply from 204.2.229.9: bytes=32 time=157ms TTL=52
Reply from 204.2.229.9: bytes=32 time=125ms TTL=52
Reply from 204.2.229.9: bytes=32 time=124ms TTL=52

Ping statistics for 204.2.229.9:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 124ms, Maximum = 157ms, Average = 133ms