Reporting Issues Resulting from the North American Data Center Relocation

[Edanmelar]

Type of Issue/Feedback: Intense latency issues, resulting in FFXIV standing still for up to 45 seconds at a time
Name of your Internet Service Provider (ISP): Premium Choice Broadband
State/Country: Maine, USA
Date/Time: Immediately after the server move
World Name: Balmung
Frequency: When doing any content. Raids, Alexander, even dungeons and while moving around in the world.
Traceroute records: Tracert Results

[Lord_Dante]

Hello!

Type of Issue/Feedback: Ping problem after NA Realocation, from 190 to 330.
Name of your Internet Service Provider (ISP): Vivo
State/Country: Campinas - São Paulo / Brazil
Date/Time: Since migration of NA datacenters.
World Name: Behemoth
Frequency: Entire time

[Arlett]

Type of Issue/Feedback: 170 ping before, after 300+
Name of your Internet Service Provider (ISP):MOVISTAR
State/Country:Quillota-chile
Date/Time: after migration.
World Name:hyperion
Frequency:all the time.

[Baragoth]

Hello,

Type of Issue/Feedback: ~200 ping before, after ~300
Name of your Internet Service Provider (ISP): Telecentro
State/Country: Buenos Aires - Argentina
Date/Time: After migration.
World Name: Lamia
Frequency: All the time since NA data center migration.
Traceroute records:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 69 ms 69 ms 56 ms 10.33.32.1
3 62 ms 67 ms 69 ms 10.242.2.161
4 75 ms 70 ms 70 ms telecentro.baires3.bai.seabone.net [195.22.220.33]
5 47 ms 66 ms 70 ms ae0.baires3.bai.seabone.net [195.22.220.32]
6 105 ms 98 ms 96 ms ae7.sanpaolo8.spa.seabone.net [195.22.219.17]
7 37 ms 36 ms 36 ms ntt-verio.sanpaolo8.spa.seabone.net [149.3.181.65]
8 191 ms 207 ms 209 ms ae-7.r20.miamfl02.us.bb.gin.ntt.net [129.250.2.224]
9 244 ms 209 ms 209 ms ae-4.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.86]
10 271 ms 266 ms 263 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
11 271 ms 264 ms 276 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.27]
12 270 ms 284 ms 286 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.31]
13 278 ms 279 ms 279 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
14 281 ms 292 ms 293 ms 204.2.229.234
15 295 ms 293 ms 307 ms 204.2.229.9

Ty and Regards.

[TiagoRennes]

Hi!

Type of Issue/Feedback: Enormous ping after NA Realocation,
Name of your Internet Service Provider (ISP): Net Virtua
State/Country: São Paulo / Brazil
Date/Time: Since migration of NA datacenters. Constant and so far no fluctuations.
World Name: Behemoth
Frequency: Entire time

[Decalin]

Type of Issue/Feedback: My ping has gone from a steadyish 100-300 to 300-400 with spikes over 3000 at least 2-3 times per minute
Name of your Internet Service Provider (ISP): Century Link
State/Country: Des Moines, IA metro
Date/Time: Since migration.
World Name: Balmung
Frequency: All the time since NA data center migration.
Traceroute records:

Tracing route to 204.2.229.81 over a maximum of 30 hops

  1     1 ms     2 ms     1 ms  PK5001Z.PK5001Z [192.168.0.1]
  2    21 ms    20 ms    21 ms  desm-dsl-gw26.desm.qwest.net [216.161.116.26]
  3    20 ms    20 ms    20 ms  desm-agw1.inet.qwest.net [75.160.210.201]
  4    28 ms    28 ms    28 ms  chp-brdr-04.inet.qwest.net [67.14.8.234]
  5    29 ms    29 ms    28 ms  63.146.26.230
  6    78 ms    78 ms    78 ms  ae-11.r05.chcgil09.us.bb.gin.ntt.net [129.250.3.144]
  7    29 ms    29 ms    36 ms  ae-0.r21.chcgil09.us.bb.gin.ntt.net [129.250.2.205]
  8    75 ms    74 ms    74 ms  ae-5.r22.snjsca04.us.bb.gin.ntt.net [129.250.5.17]
  9  3084 ms    79 ms    79 ms  ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.27]
 10    94 ms   108 ms    90 ms  ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.31]
 11    79 ms    78 ms    78 ms  xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
 12    78 ms    81 ms    79 ms  204.2.229.234
 13    78 ms    77 ms    78 ms  204.2.229.81

[BernAlmasy]

Type of Issue/Feedback: My ping has gone from 140 to 280. specially during the night, looks like the server is also totally unstable, he spikes over 300, and go to 210, then go around 280 again, 220, 277, 290. its terrible
Name of your Internet Service Provider (ISP): Net Virtua
State/Country: Sao Paulo, Brasil
Date/Time: Since migration.
World Name: Behemoth
Frequency: All the time since NA data center migration.

[MicahZerrshia]

Type of Issue/Feedback: Incredible Latency/Lag, pings fluctuating from 90 to 160+, before move it was always under 50
Name of your Internet Service Provider (ISP): Time Warner
State/Country: Ohio/USA
Date/Time: After server move
World Name: Sargatanas
Frequency: Was sporadic at first but getting increasingly worse as days pass. Today it has been a non stop issue since 11am
Traceroute records (optional) (Learn how to generate traceroute record)

Tracing route to 204.2.229.81 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.0.1
2 9 ms 9 ms 7 ms 142.254.158.249
3 27 ms 29 ms 28 ms agg63.clmjoh0502h.midwest.rr.com [65.24.193.61]
4 12 ms 16 ms 15 ms agg33.clmcohib01r.midwest.rr.com [24.33.160.58]
5 23 ms 23 ms 23 ms be27.clevohek01r.midwest.rr.com [65.29.1.38]
6 28 ms 31 ms 31 ms bu-ether17.vinnva0510w-bcr00.tbone.rr.com [66.109.6.70]
7 30 ms 24 ms 25 ms 0.ae1.pr0.dca20.tbone.rr.com [66.109.6.167]
8 26 ms 27 ms 26 ms 216.50.76.41
9 27 ms 35 ms 26 ms ae-34.a00.asbnva02.us.bb.gin.ntt.net [129.250.8.181]
10 92 ms 91 ms 91 ms ae-67.r05.asbnva02.us.bb.gin.ntt.net [129.250.5.153]
11 25 ms 26 ms 26 ms ae-8.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.23]
12 87 ms 87 ms 88 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
13 93 ms 93 ms 92 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
14 93 ms 102 ms 92 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
15 92 ms 90 ms 91 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
16 91 ms * 129 ms 204.2.229.234
17 92 ms 92 ms 91 ms 204.2.229.81

Trace complete.

[BernAlmasy]

Type of Issue/Feedback: My ping has gone from 140 to 280. specially during the night, looks like the server is also totally unstable, he spikes over 300, and go to 210, then go around 280 again, 220, 277, 290. its terrible
Name of your Internet Service Provider (ISP): Net Virtua
State/Country: Sao Paulo, Brasil
Date/Time: Since migration.
World Name: Behemoth
Frequency: All the time since NA data center migration.

[Soulshadow]

Type of Issue/Feedback: Disconnects / Lag / Extremely High Packet Loss
Name of your Internet Service Provider (ISP): Optimum Online
State/Country: NY, USA
Date/Time: Since Server Move
World Name: Midgardsormr
Frequency: (How often does the issue occur?) Constant
Traceroute records (optional) https://pastebin.com/JYJyzidS
https://pasteboard.co/9V2cPsk6C.png