Reporting Issues Resulting from the North American Data Center Relocation

[Roda]

Type of Issue/Feedback: Periodic lag stutters, jarring and immersion annihilating rubberbanding and iceskating of other players, server eating casts and inputs are behaving sluggish.
Name of your Internet Service Provider (ISP): Comcast Xfinity
State/Country:Virginia
Date/Time: Since server migration
World Name: Balmung
Frequency: Constantly
Traceroute records:

Tracing route to 204.2.229.84 over a maximum of 30 hops

1 1 ms 31 ms 1 ms 10.0.0.1
2 12 ms 10 ms 14 ms 96.120.18.125
3 33 ms 14 ms 13 ms te-1-4-sr01.powhatan.va.richmond.comcast.net [68
.86.127.57]
4 12 ms 11 ms 12 ms ge-3-24-ur01.salem.va.richmond.comcast.net [68.8
6.125.185]
5 19 ms 17 ms 21 ms ae-27-0-ar02.charlvilleco.va.richmond.comcast.ne
t [69.139.165.109]
6 22 ms 28 ms 21 ms be-21508-cr02.ashburn.va.ibone.comcast.net [68.8
6.91.53]
7 29 ms 31 ms 28 ms hu-0-10-0-3-pe07.ashburn.va.ibone.comcast.net [6
8.86.83.78]
8 107 ms 117 ms 122 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66
.49]
9 118 ms 117 ms 114 ms ae-69.r06.asbnva02.us.bb.gin.ntt.net [129.250.5.
193]
10 130 ms 252 ms 126 ms ae-2.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.1
32]
11 114 ms 116 ms 113 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.
237]
12 119 ms 113 ms 120 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.
121]
13 144 ms 148 ms 121 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
3]
14 118 ms 118 ms 118 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
15 * 121 ms 114 ms 204.2.229.234
16 127 ms 121 ms 119 ms 204.2.229.84

Trace complete.

[Roda]

Type of Issue/Feedback: Periodic lag stutters, jarring and immersion annihilating rubberbanding and iceskating of other players, server eating casts and inputs are behaving sluggish.
Name of your Internet Service Provider (ISP): Comcast Xfinity
State/Country:Virginia
Date/Time: Since server migration
World Name: Balmung
Frequency: Constantly
Traceroute records:

Tracing route to 204.2.229.84 over a maximum of 30 hops

1 1 ms 31 ms 1 ms 10.0.0.1
2 12 ms 10 ms 14 ms 96.120.18.125
3 33 ms 14 ms 13 ms te-1-4-sr01.powhatan.va.richmond.comcast.net [68
.86.127.57]
4 12 ms 11 ms 12 ms ge-3-24-ur01.salem.va.richmond.comcast.net [68.8
6.125.185]
5 19 ms 17 ms 21 ms ae-27-0-ar02.charlvilleco.va.richmond.comcast.ne
t [69.139.165.109]
6 22 ms 28 ms 21 ms be-21508-cr02.ashburn.va.ibone.comcast.net [68.8
6.91.53]
7 29 ms 31 ms 28 ms hu-0-10-0-3-pe07.ashburn.va.ibone.comcast.net [6
8.86.83.78]
8 107 ms 117 ms 122 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66
.49]
9 118 ms 117 ms 114 ms ae-69.r06.asbnva02.us.bb.gin.ntt.net [129.250.5.
193]
10 130 ms 252 ms 126 ms ae-2.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.1
32]
11 114 ms 116 ms 113 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.
237]
12 119 ms 113 ms 120 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.
121]
13 144 ms 148 ms 121 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
3]
14 118 ms 118 ms 118 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
15 * 121 ms 114 ms 204.2.229.234
16 127 ms 121 ms 119 ms 204.2.229.84

Trace complete.

Gonna add that i'm getting frequent 90ks on zone transitions and very frequently in instances.

[Zerahn]

Type of Issue/Feedback: Ever since the server move, my Swiftcast timing has been garbage. Even after waiting for the animation delay, my raises often end up slowcast even though I can see the Swiftcast buff counting down on the bar. It's an issue with both White Mage and Astrologian, with raises, Holy, Stoneskin 2, and Flare on Black Mage. I had the same issues back in 2.0, they stopped while I was taking one of my 6 month breaks so I don't know why.
Name of your Internet Service Provider (ISP): Aliant (Fiber-Op)
State/Country: New Brunswick, Canada
Date/Time: June 14th, 2017, around 1am Atlantic time
World Name: Hyperion
Frequency: Sometimes I don't even notice because another healer will get in a raise while mine is slowcasting. I hear the raise ding go off and think it worked, and then I end up swiftcasting a Cure 2 or something. I also don't play as much lately, but it happens at least once a day, and it's not limited to particular times. I'm on whenever.

Tracing route to 184.107.107.176 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  192.168.2.1
  2     2 ms     2 ms     2 ms  loop0.45w.ba08.mctn.nb.aliant.net [142.166.182.13]
  3     3 ms     2 ms     2 ms  ae15-182.cr02.mctn.nb.aliant.net [142.176.208.13]
  4    15 ms    15 ms    15 ms  ae9.bx01.mtrl.pq.aliant.net [207.231.227.126]
  5    20 ms    21 ms    21 ms  ae8.bx01.toro.on.aliant.net [207.231.227.121]
  6    33 ms    30 ms    30 ms  bx2-torontoxn_ae3 [184.150.187.56]
  7    38 ms    31 ms    31 ms  tcore4-torontoxn_hundredgige0-6-0-0.net.bell.ca [64.230.97.146]
  8    30 ms    27 ms    27 ms  tcore4-toronto63_hundredgige1-1-0-0.net.bell.ca [64.230.50.14]
  9    34 ms    31 ms    31 ms  tcore4-montreal02_1-2-0-0.net.bell.ca [64.230.79.37]
 10    31 ms    30 ms    31 ms  bx7-montreal02_ae5.net.bell.ca [64.230.91.65]
 11    31 ms    29 ms    31 ms  ix-xe-8-0-0-0.tcore1.W6C-Montreal.as6453.net [66.198.96.37]
 12    31 ms    30 ms    30 ms  66.198.96.58
 13    46 ms    28 ms    27 ms  te7-3.dr9.mtl.iweb.com [67.205.127.214]
 14    31 ms    31 ms    30 ms  174.142.115.218
 15    31 ms    30 ms    30 ms  184.107.107.176

Trace complete.

[Roda]

Type of Issue/Feedback: Periodic lag stutters, jarring and immersion annihilating rubberbanding and iceskating of other players, server eating casts and inputs are behaving sluggish.
Name of your Internet Service Provider (ISP): Comcast Xfinity
State/Country:Virginia
Date/Time: Since server migration
World Name: Balmung
Frequency: Constantly
Traceroute records:

Tracing route to 204.2.229.84 over a maximum of 30 hops

1 1 ms 31 ms 1 ms 10.0.0.1
2 12 ms 10 ms 14 ms 96.120.18.125
3 33 ms 14 ms 13 ms te-1-4-sr01.powhatan.va.richmond.comcast.net [68
.86.127.57]
4 12 ms 11 ms 12 ms ge-3-24-ur01.salem.va.richmond.comcast.net [68.8
6.125.185]
5 19 ms 17 ms 21 ms ae-27-0-ar02.charlvilleco.va.richmond.comcast.ne
t [69.139.165.109]
6 22 ms 28 ms 21 ms be-21508-cr02.ashburn.va.ibone.comcast.net [68.8
6.91.53]
7 29 ms 31 ms 28 ms hu-0-10-0-3-pe07.ashburn.va.ibone.comcast.net [6
8.86.83.78]
8 107 ms 117 ms 122 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66
.49]
9 118 ms 117 ms 114 ms ae-69.r06.asbnva02.us.bb.gin.ntt.net [129.250.5.
193]
10 130 ms 252 ms 126 ms ae-2.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.1
32]
11 114 ms 116 ms 113 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.
237]
12 119 ms 113 ms 120 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.
121]
13 144 ms 148 ms 121 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
3]
14 118 ms 118 ms 118 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
15 * 121 ms 114 ms 204.2.229.234
16 127 ms 121 ms 119 ms 204.2.229.84

Trace complete.

Gonna add that i'm getting frequent 90ks on zone transitions and very frequently in instances.

Still getting random 90ks not related to the server stress.

Seem to be dropping at 204.2.229.234


Tracing route to 204.2.229.9 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 10.0.0.1
2 15 ms 9 ms 11 ms 96.120.18.125
3 11 ms 11 ms 14 ms te-1-4-sr01.powhatan.va.richmond.comcast.net [68
.86.127.57]
4 13 ms 13 ms 20 ms ge-3-24-ur01.salem.va.richmond.comcast.net [68.8
6.125.185]
5 20 ms 19 ms 19 ms ae-27-0-ar02.charlvilleco.va.richmond.comcast.ne
t [69.139.165.109]
6 24 ms 23 ms 35 ms be-21508-cr02.ashburn.va.ibone.comcast.net [68.8
6.91.53]
7 90 ms 24 ms 22 ms hu-0-10-0-7-pe07.ashburn.va.ibone.comcast.net [6
8.86.86.54]
8 56 ms 59 ms 59 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66
.49]
9 97 ms 96 ms 89 ms ae-69.r06.asbnva02.us.bb.gin.ntt.net [129.250.5.
193]
10 28 ms 37 ms 29 ms ae-2.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.1
32]
11 88 ms 89 ms 89 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.
237]
12 163 ms 95 ms 94 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.
27]
13 93 ms 99 ms 99 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
1]
14 93 ms 94 ms 94 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
15 93 ms 94 ms * 204.2.229.234
16 92 ms 92 ms 89 ms 204.2.229.9

Trace complete.

(a couple hours pass)

Tracing route to 204.2.229.9 over a maximum of 30 hops

1 13 ms 1 ms <1 ms 10.0.0.1
2 10 ms 14 ms 14 ms 96.120.18.125
3 14 ms 9 ms 9 ms te-1-4-sr01.powhatan.va.richmond.comcast.net [68
.86.127.57]
4 11 ms 17 ms 13 ms ge-3-24-ur01.salem.va.richmond.comcast.net [68.8
6.125.185]
5 19 ms 19 ms 19 ms ae-27-0-ar02.charlvilleco.va.richmond.comcast.ne
t [69.139.165.109]
6 22 ms 26 ms 24 ms be-21508-cr02.ashburn.va.ibone.comcast.net [68.8
6.91.53]
7 22 ms 26 ms 24 ms hu-0-10-0-7-pe07.ashburn.va.ibone.comcast.net [6
8.86.86.54]
8 91 ms 96 ms 89 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66
.49]
9 92 ms 91 ms 174 ms ae-69.r06.asbnva02.us.bb.gin.ntt.net [129.250.5.
193]
10 107 ms 101 ms 97 ms ae-2.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.1
32]
11 89 ms 87 ms 97 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.
237]
12 96 ms 92 ms 91 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.
27]
13 90 ms 94 ms 93 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
1]
14 93 ms 94 ms 94 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
15 * 94 ms * 204.2.229.234
16 95 ms 94 ms 89 ms 204.2.229.9

Trace complete.


(two days pass)

Tracing route to 204.2.229.9 over a maximum of 30 hops

1 1 ms 11 ms 1 ms 10.0.0.1
2 12 ms 9 ms 9 ms 96.120.18.125
3 14 ms 9 ms 11 ms te-1-4-sr01.powhatan.va.richmond.comcast.net [68
.86.127.57]
4 18 ms 16 ms 14 ms ge-3-24-ur01.salem.va.richmond.comcast.net [68.8
6.125.185]
5 20 ms 19 ms 20 ms ae-27-0-ar02.charlvilleco.va.richmond.comcast.ne
t [69.139.165.109]
6 23 ms 29 ms 24 ms be-21508-cr02.ashburn.va.ibone.comcast.net [68.8
6.91.53]
7 23 ms 21 ms 24 ms hu-0-10-0-7-pe07.ashburn.va.ibone.comcast.net [6
8.86.86.54]
8 59 ms 64 ms 64 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66
.49]
9 99 ms 99 ms 89 ms ae-69.r06.asbnva02.us.bb.gin.ntt.net [129.250.5.
193]
10 49 ms 49 ms 69 ms ae-2.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.1
32]
11 89 ms 88 ms 101 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.
237]
12 101 ms 99 ms 92 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.
27]
13 92 ms 92 ms 92 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
1]
14 93 ms 97 ms 93 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
15 93 ms * * 204.2.229.234
16 182 ms 95 ms 91 ms 204.2.229.9

Trace complete.

[Roda]

Still getting random 90ks not related to the server stress.

Seem to be dropping at 204.2.229.234


Tracing route to 204.2.229.9 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 10.0.0.1
2 15 ms 9 ms 11 ms 96.120.18.125
3 11 ms 11 ms 14 ms te-1-4-sr01.powhatan.va.richmond.comcast.net [68
.86.127.57]
4 13 ms 13 ms 20 ms ge-3-24-ur01.salem.va.richmond.comcast.net [68.8
6.125.185]
5 20 ms 19 ms 19 ms ae-27-0-ar02.charlvilleco.va.richmond.comcast.ne
t [69.139.165.109]
6 24 ms 23 ms 35 ms be-21508-cr02.ashburn.va.ibone.comcast.net [68.8
6.91.53]
7 90 ms 24 ms 22 ms hu-0-10-0-7-pe07.ashburn.va.ibone.comcast.net [6
8.86.86.54]
8 56 ms 59 ms 59 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66
.49]
9 97 ms 96 ms 89 ms ae-69.r06.asbnva02.us.bb.gin.ntt.net [129.250.5.
193]
10 28 ms 37 ms 29 ms ae-2.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.1
32]
11 88 ms 89 ms 89 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.
237]
12 163 ms 95 ms 94 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.
27]
13 93 ms 99 ms 99 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
1]
14 93 ms 94 ms 94 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
15 93 ms 94 ms * 204.2.229.234
16 92 ms 92 ms 89 ms 204.2.229.9

Trace complete.

(a couple hours pass)

Tracing route to 204.2.229.9 over a maximum of 30 hops

1 13 ms 1 ms <1 ms 10.0.0.1
2 10 ms 14 ms 14 ms 96.120.18.125
3 14 ms 9 ms 9 ms te-1-4-sr01.powhatan.va.richmond.comcast.net [68
.86.127.57]
4 11 ms 17 ms 13 ms ge-3-24-ur01.salem.va.richmond.comcast.net [68.8
6.125.185]
5 19 ms 19 ms 19 ms ae-27-0-ar02.charlvilleco.va.richmond.comcast.ne
t [69.139.165.109]
6 22 ms 26 ms 24 ms be-21508-cr02.ashburn.va.ibone.comcast.net [68.8
6.91.53]
7 22 ms 26 ms 24 ms hu-0-10-0-7-pe07.ashburn.va.ibone.comcast.net [6
8.86.86.54]
8 91 ms 96 ms 89 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66
.49]
9 92 ms 91 ms 174 ms ae-69.r06.asbnva02.us.bb.gin.ntt.net [129.250.5.
193]
10 107 ms 101 ms 97 ms ae-2.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.1
32]
11 89 ms 87 ms 97 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.
237]
12 96 ms 92 ms 91 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.
27]
13 90 ms 94 ms 93 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
1]
14 93 ms 94 ms 94 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
15 * 94 ms * 204.2.229.234
16 95 ms 94 ms 89 ms 204.2.229.9

Trace complete.


(two days pass)

Tracing route to 204.2.229.9 over a maximum of 30 hops

1 1 ms 11 ms 1 ms 10.0.0.1
2 12 ms 9 ms 9 ms 96.120.18.125
3 14 ms 9 ms 11 ms te-1-4-sr01.powhatan.va.richmond.comcast.net [68
.86.127.57]
4 18 ms 16 ms 14 ms ge-3-24-ur01.salem.va.richmond.comcast.net [68.8
6.125.185]
5 20 ms 19 ms 20 ms ae-27-0-ar02.charlvilleco.va.richmond.comcast.ne
t [69.139.165.109]
6 23 ms 29 ms 24 ms be-21508-cr02.ashburn.va.ibone.comcast.net [68.8
6.91.53]
7 23 ms 21 ms 24 ms hu-0-10-0-7-pe07.ashburn.va.ibone.comcast.net [6
8.86.86.54]
8 59 ms 64 ms 64 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66
.49]
9 99 ms 99 ms 89 ms ae-69.r06.asbnva02.us.bb.gin.ntt.net [129.250.5.
193]
10 49 ms 49 ms 69 ms ae-2.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.1
32]
11 89 ms 88 ms 101 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.
237]
12 101 ms 99 ms 92 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.
27]
13 92 ms 92 ms 92 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
1]
14 93 ms 97 ms 93 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
15 93 ms * * 204.2.229.234
16 182 ms 95 ms 91 ms 204.2.229.9

Trace complete.

Type of Issue/Feedback: Getting 90ks teleporting to the mists and to other zones and now I can't play today.

State/Country:Virginia
Date/Time: Since server migration
World Name: Balmung
Frequency: Constantly
Traceroute records:



Tracing route to 204.2.229.9 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 10.0.0.1
2 10 ms 9 ms 15 ms 96.120.18.125
3 11 ms 10 ms 11 ms te-1-4-sr01.powhatan.va.richmond.comcast.net [68
.86.127.57]
4 12 ms 13 ms 14 ms ge-3-24-ur01.salem.va.richmond.comcast.net [68.8
6.125.185]
5 13 ms 16 ms 13 ms ae-27-0-ar02.staplesmllrd.va.richmond.comcast.ne
t [69.139.165.85]
6 27 ms 29 ms 30 ms be-21508-cr02.56marietta.ga.ibone.comcast.net [6
8.86.94.29]
7 36 ms 39 ms 33 ms hu-0-12-0-0-pe03.56marietta.ga.ibone.comcast.net
[68.86.87.138]
8 25 ms 26 ms 28 ms 50.242.151.58
9 144 ms 153 ms 159 ms ae-1.sayonara-todd.r04.atlnga05.us.bb.gin.ntt.ne
t [129.250.5.59]
10 34 ms 29 ms 25 ms ae-5.sayonara-todd.r20.atlnga05.us.bb.gin.ntt.ne
t [129.250.5.213]
11 144 ms 147 ms 159 ms ae-4.sayonara-todd.r22.asbnva02.us.bb.gin.ntt.ne
t [129.250.4.165]
12 152 ms 154 ms 154 ms ae-7.sayonara-todd.r06.asbnva02.us.bb.gin.ntt.ne
t [129.250.2.121]
13 102 ms 99 ms 99 ms xe-0-1-0-1-1.sayonara-todd.r00.scrmca02.us.bb.gi
n.ntt.net [129.250.195.45]
14 101 ms 98 ms 100 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
15 * * * Request timed out.
16 99 ms 100 ms 98 ms 204.2.229.9

Trace complete.




EDIT:

And again in the middle of the first boss of Sirensong Sea.