Reporting Issues Resulting from the North American Data Center Relocation

[Herokoon]

Type of Issue/Feedback: ping went from a 37-40ms to 91-100ms, intermittent packet loss remains. as many others have stated about classes such as mch and drg, I cant play optimally anymore, and its quite a bummer.
Name of your Internet Service Provider (ISP): Comcast
State/Country: South Boston Virginia
Date/Time: constant since server migration.
World Name: Gilgamesh
Frequency: All the time


Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Hero>tracert neolobby02.ffxiv.com

Tracing route to neolobby02.ffxiv.com [204.2.229.9]
over a maximum of 30 hops:

1 22 ms 1 ms 1 ms 10.0.0.1
2 17 ms 9 ms 9 ms 96.120.18.17
3 12 ms 12 ms 12 ms xe-11-3-0-sur01.sboston.va.richmond.comcast.net
[96.108.130.153]
4 17 ms 14 ms 14 ms te-2-2-ur01.staplesmllrd.va.richmond.comcast.net
[68.86.125.5]
5 21 ms 19 ms 19 ms be-21508-cr02.ashburn.va.ibone.comcast.net [68.8
6.91.53]
6 20 ms 19 ms 19 ms hu-0-10-0-4-pe07.ashburn.va.ibone.comcast.net [6
8.86.83.82]
7 69 ms 52 ms 46 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66
.49]
8 88 ms 89 ms 89 ms ae-69.r05.asbnva02.us.bb.gin.ntt.net [129.250.5.
191]
9 107 ms 114 ms 126 ms ae-8.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.2
3]
10 95 ms 94 ms 114 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.
237]
11 97 ms 101 ms 94 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.
27]
12 93 ms 96 ms 94 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
1]
13 95 ms 96 ms 94 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
14 95 ms 99 ms 96 ms 204.2.229.234
15 96 ms 99 ms 94 ms 204.2.229.9

Trace complete.

did a follow up tracert after seeing the most recent poster claiming an increase in her already huge latency increase, to my dismay the same has applied to me.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Hero>tracert neolobby02.ffxiv.com

Tracing route to neolobby02.ffxiv.com [204.2.229.9]
over a maximum of 30 hops:

1 23 ms 2 ms 1 ms 10.0.0.1
2 10 ms 12 ms 11 ms 96.120.18.17
3 10 ms 11 ms 14 ms xe-11-3-0-sur01.sboston.va.richmond.comcast.net
[96.108.130.153]
4 23 ms 19 ms 19 ms ae-34-0-ar02.charlvilleco.va.richmond.comcast.ne
t [68.86.125.5]
5 18 ms 29 ms 34 ms be-21508-cr02.ashburn.va.ibone.comcast.net [68.8
6.91.53]
6 20 ms 19 ms 19 ms hu-0-10-0-4-pe07.ashburn.va.ibone.comcast.net [6
8.86.83.82]
7 18 ms 32 ms 20 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66
.49]
8 109 ms 189 ms 119 ms ae-69.r05.asbnva02.us.bb.gin.ntt.net [129.250.5.
191]
9 18 ms 19 ms 19 ms ae-8.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.2
3]
10 112 ms 109 ms 114 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.
237]
11 112 ms 119 ms 119 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.
27]
12 117 ms 116 ms 109 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
1]
13 117 ms 115 ms 112 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
.250.195.46]
14 106 ms 113 ms * 204.2.229.234
15 258 ms 109 ms 110 ms 204.2.229.9

Trace complete.

Thank you for looking into this.