Reporting Issues Resulting from the North American Data Center Relocation

[DragonSlayer45]

Type of Issue/Feedback: 20ms before migration to 80-100ms (sometimes as high as 200ms) after migration with frequent lag spikes.
Name of your Internet Service Provider (ISP): Comcast
State/Country: Pennsylvania (US)
Date/Time: After the server move.
World Name: Cactuar.
Frequency: Rarely outside of prime time, frequently during prime time.

[AzureKuhn]

Type of Issue/Feedback: Significant increase in ping, resulting in difficulty executing oGCDs without clipping into GCD, difficulty hitting moving targets, difficulty dodging AoEs, overall loss in quality of experience. Ping increased from 100ms to 170-200ms. This presents significant difficulty for progression raiding, optimal rotation execution, and so on.

Name of your Internet Service Provider (ISP): Virgin Media
State/Country: Ireland
Date/Time: Since migration of NA Data center.
World Name: Gilgamesh
Frequency: Constant.
Tracert: tracert 204.2.229.90

Tracing route to 204.2.229.90 over a maximum of 30 hops

1 4 ms 1 ms 1 ms 192.168.0.1
2 * * * Request timed out.
3 21 ms 29 ms 144 ms ie-dub01a-rc1-ae13-0.aorta.net [84.116.238.165]
4 * * * Request timed out.
5 25 ms 22 ms 26 ms uk-lon01b-ri1-ae25-0.aorta.net [84.116.136.102]
6 22 ms 24 ms 24 ms ae-11.r24.londen12.uk.bb.gin.ntt.net [195.66.224.138]
7 99 ms 101 ms 97 ms ae-5.r24.nycmny01.us.bb.gin.ntt.net [129.250.2.18]
8 181 ms 173 ms 175 ms ae-2.r20.sttlwa01.us.bb.gin.ntt.net [129.250.4.13]
9 178 ms 169 ms 171 ms ae-0.r21.sttlwa01.us.bb.gin.ntt.net [129.250.2.54]
10 168 ms 170 ms 173 ms ae-3.r23.snjsca04.us.bb.gin.ntt.net [129.250.3.124]
11 173 ms 176 ms 169 ms ae-41.r02.snjsca04.us.bb.gin.ntt.net [129.250.6.119]
12 172 ms 173 ms 174 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
13 178 ms 178 ms 177 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
14 174 ms 169 ms 169 ms 204.2.229.234
15 174 ms 171 ms 172 ms 204.2.229.90

Trace complete.

[Danger_bean]

Type of Issue/Feedback: Ping has gone from <20ms to 170-200. Playability has reduced significantly during instances. oGCD abilities aren't queuing properly, GCDs are clipping, and AoE markers are appearing inconsistently. Overall, the game is drastically less enjoyable.
Name of your Internet Service Provider (ISP): Comcast
State/Country: New Jersey
Date/Time: Issue started immediately after the server changed
World Name: Malboro
Frequency: constantly occurring, during both peak and off hours.

[MajinkenSouga]

Type of Issue/Feedback: Ping went up since the datacenter move, mudras and double weaving abilities on jobs like Machinist and Ninja don't feel as smooth as before. I have to use a VPN just so my damage doesn't suffer in parties.

Name of your Internet Service Provider (ISP): AT&T Uverse

State/Country: Florida (Miami)/United States of America

Date/Time: Started as soon as the North American datacenter move was complete

World Name: Exodus

Frequency: Everytime I connect to the North American datacenter

Traceroute records:

Tracing route to 204.2.229.9 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms dsldevice.attlocal.net [192.168.1.254]
2 * * * Request timed out.
3 24 ms 22 ms 22 ms 99.167.141.148
4 22 ms 22 ms 22 ms 12.83.70.37
5 42 ms 31 ms 26 ms 12.122.155.169
6 28 ms 24 ms 43 ms 192.205.35.118
7 107 ms 107 ms 107 ms ae-7.r04.miamfl02.us.bb.gin.ntt.net [129.250.2.202]
8 57 ms 40 ms 38 ms ae-3.r20.miamfl02.us.bb.gin.ntt.net [129.250.2.110]
9 53 ms 52 ms 52 ms ae-4.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.86]
10 408 ms 153 ms 134 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
11 112 ms 112 ms 369 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
12 112 ms 112 ms 112 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
13 114 ms 114 ms 114 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
14 134 ms 135 ms 150 ms 204.2.229.234
15 111 ms 155 ms 115 ms 204.2.229.9

[Laigerick]

Type of Issue/Feedback: Ping has increased from 40-50ms to 80-100ms since the NA Data Center Migration, making double-weaving oGCD abilities and Mudras on NIN almost impossible to perform without clipping GCD timers.

Name of your Internet Service Provider (ISP): Spectrum (Previously known as Time Warner Cable)

State/Country: North Carolina, USA

Date/Time: The issue with increased latency began as soon as the NA Data Centers went live following their migration on May 17th, 2017.

World Name: Gilgamesh

Frequency: The increased latency is consistent, and spikes when in activities or zones with numerous other players

[Aled]

Type of Issue/Feedback: Increase in ping from ~70ms (old data center) to ~130ms (new data center); difficulty using oGCD abilities effectively
Name of your Internet Service Provider (ISP): Charter/Spectrum
State/Country: Florida, USA
Date/Time: Wednesday, May 17, 2017
World Name: Cactuar
Frequency: Constant

[BernAlmasy]

Name of your Internet Service Provider - Net Virtua
State/Country - Sao paulo - Brasil
Date/Time - since the data center move
Frequency - entire time
Content - all of it
Which in-game World were you playing on when the issue occurred? Behemoth

[Deufont]

Type of Issue/Feedback: Higher Ping to the new server location. Routing seems to be badly optimized.
Name of your Internet Service Provider (ISP): Cogeco
State/Country: Ontario, Canada
Date/Time: Wednesday May 24th
World Name: Behemoth
Frequency: Always. Latency is noticeable during combat. Which, to me, seems strange when my ping is <100ms
Traceroute records:

Before Server Move:

1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 9 ms 10 ms 11 ms 241-8-226-24.rev.cgocable.net [24.226.8.241]
4 12 ms 12 ms 11 ms 10.0.18.29
5 80 ms 12 ms 13 ms xe-7-1-0.bar1.Buffalo1.Level3.net [4.28.234.1]
6 127 ms 122 ms 123 ms ae-2-12.bear1.Montreal2.Level3.net [4.69.203.129]
7 31 ms 32 ms 37 ms ORMUCO-COMM.car2.Montreal2.Level3.net [4.59.178.74]
8 * * * Request timed out.
9 34 ms 25 ms 26 ms 192.34.76.2
10 24 ms 25 ms 24 ms 199.91.189.234
11 24 ms 26 ms 26 ms 199.91.189.93

After Server Move:

1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
2 * * * Request timed out.
3 10 ms 9 ms 9 ms 241-9-226-24.rev.cgocable.net [24.226.9.241]
4 10 ms 10 ms 11 ms 10.0.18.5
5 11 ms 11 ms 10 ms te0-0-1-7.rcr21.yhm01.atlas.cogentco.com [38.122.17.17]
6 20 ms 19 ms 20 ms be2762.ccr22.alb02.atlas.cogentco.com [154.54.5.142]
7 22 ms 21 ms 21 ms be2916.ccr42.jfk02.atlas.cogentco.com [154.54.41.62]
8 22 ms 23 ms 21 ms be2057.ccr21.jfk10.atlas.cogentco.com [154.54.80.178]
9 22 ms 21 ms 22 ms ae-13.r08.nycmny01.us.bb.gin.ntt.net [129.250.8.145]
10 27 ms 21 ms 21 ms ae-3.r24.nycmny01.us.bb.gin.ntt.net [129.250.5.61]
11 77 ms 81 ms 77 ms ae-2.r20.sttlwa01.us.bb.gin.ntt.net [129.250.4.13]
12 78 ms 107 ms 78 ms ae-0.r21.sttlwa01.us.bb.gin.ntt.net [129.250.2.54]
13 93 ms 90 ms 92 ms ae-3.r23.snjsca04.us.bb.gin.ntt.net [129.250.3.124]
14 95 ms 97 ms 95 ms ae-45.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.175]
15 95 ms 95 ms 96 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.31]
16 95 ms 95 ms 95 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
17 96 ms * 94 ms 204.2.229.234
18 95 ms 95 ms 96 ms 204.2.229.9

[Kaonis]

Type of Issue/Feedback: Gone from ~30ms to ~90-100ms ping, game is noticeably less responsive, namely when trying to use multiple oGCD's between GCDs.
Name of your Internet Service Provider (ISP): Cincinnati Bell
State/Country: Ohio, USA
Date/Time: After server move
World Name: Adamantoise
Frequency: Every time I am logged in decreased response occurs.

[kiimerus]

They issue doesn't resides on our ISP because as far as i can see, most people have a constant good ping. The issue is the horrible spikes of 250ms up tu 900ms that have been happening since yesterday. Wet to new datacenter and ISP providers and make them resolver ir, you already should know the issue is on tour side lets not play dump. Taking in to account the sudden change yesterday, is more likely that the ff14 ISP provider is having issues on their fiber.