Type of Issue/Feedback: Large increase in ping times (minimum is now in the 80ms range up from 30-40ms), up to 120-150ms during prime times with packet loss (making game difficult to play). Character rubberbanding, and cooldown and macro lags. It all largely exists within the NTT backbone hops (WTFast alleviates the issue by avoiding NTT, and keeps ping at a steady 80-85ms with little to no packet loss or lags).
Name of your Internet Service Provider (ISP): Comcast
State/Country: New Jersey, USA
Date/Time: After server move, the problem is at it worst at night during prime times (from 8pm to past 12 am EDT, which my raid time when my group picks up again is from 10 pm to 12 am EDT).
World Name: Balmung
Frequency: It's happening all day, and especially every night, with large bursts of maybe 10-30 minutes at a time during the prime time windows.
Tracing route to 204.2.229.82 over a maximum of 30 hops (removed personal IP addresses on first two hops).
1 <1 ms <1 ms <1 ms
2 9 ms 8 ms 8 ms
3 9 ms 15 ms 9 ms xe-5-3-0-sur02.turnersville.nj.panjde.comcast.net [68.86.212.201]
4 8 ms 16 ms 9 ms ae-0-0-sur01.turnersville.nj.panjde.comcast.net [68.86.152.26]
5 17 ms 9 ms 9 ms be-11-ar03.audubon.nj.panjde.comcast.net [68.85.63.57]
6 16 ms 14 ms 14 ms be-33659-cr02.ashburn.va.ibone.comcast.net [68.86.94.97]
7 13 ms 13 ms 13 ms hu-0-11-0-2-pe07.ashburn.va.ibone.comcast.net [68.86.83.2]
8 176 ms 116 ms 127 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66.49]
9 * 118 ms 116 ms ae-69.r05.asbnva02.us.bb.gin.ntt.net [129.250.5.191]
10 103 ms 120 ms 111 ms ae-8.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.23]
11 * 114 ms 114 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
12 117 ms * 116 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
13 117 ms 117 ms 118 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
14 117 ms 126 ms 116 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
15 * 119 ms 119 ms 204.2.229.234
16 117 ms 118 ms * 204.2.229.82
17 118 ms 116 ms 118 ms 204.2.229.82
This tracert is from 11 pm EDT, the laggy hops are from hop 8 onward with packet loss/timeouts and all of them are within the NTT backbone. But even during the day, it is more laggy than it likely should be. When WTFast keeps the ping at a steady 80-85ms, the game is extremely playable (as if we never left the montreal data center). Without it, the game is fairly laggy and bard is very difficult to play properly. (I really would like to not have to pay an additional $10 a month to keep playing the game the way I always have).