Reporting Issues Resulting from the North American Data Center Relocation

[Aethaeryn]

Type of Issue/Feedback: 40ms before to 120-130ms now. People hundreds of miles further from the server have better latency (people in Montreal say they get 85-95, and I'm in western NY). In dungeons and without a tunneling service, I have frequent spikes that result in skills not firing off or being very delayed. With WTFast, I drop to around 100ms average and have almost no spikes at all, so I guess the extra thousand miles with the weird routing is likely the culprit.

Name of your Internet Service Provider (ISP): Time Warner Cable / Charter Spectrum

State/Country: New York

Date/Time: Right after datacenter move.

World Name: Cactuar

Frequency: Constant.

Traceroute:

Tracing route to 204.2.229.84 over a maximum of 30 hops

  1     2 ms     9 ms     1 ms  192.168.1.1
  2    19 ms    19 ms    19 ms  142.254.215.29
  3   126 ms    37 ms    29 ms  agg61.lkwnnyad01h.northeast.rr.com [24.58.217.89]
  4    17 ms    19 ms    18 ms  agg38.lkwnnyad02r.northeast.rr.com [24.58.38.2] 
  5    25 ms    33 ms    33 ms  be29.albynyyf01r.northeast.rr.com [24.58.32.58] 
  6    37 ms    37 ms    45 ms  bu-ether36.nycmny837aw-bcr00.tbone.rr.com [107.14.19.100]
  7    26 ms    32 ms    30 ms  205.197.232.13
  8    32 ms    44 ms    39 ms  207.88.14.150.ptr.us.xo.net [207.88.14.150]
  9    36 ms    38 ms    37 ms  216.156.16.131.ptr.us.xo.net [216.156.16.131]
 10    35 ms    39 ms    37 ms  206.111.13.193.ptr.us.xo.net [206.111.13.193]
 11    36 ms    39 ms    39 ms  ae-2.r24.nycmny01.us.bb.gin.ntt.net [129.250.3.180]
 12   103 ms   120 ms    99 ms  ae-2.r20.sttlwa01.us.bb.gin.ntt.net [129.250.4.13]
 13   114 ms   109 ms   109 ms  ae-0.r21.sttlwa01.us.bb.gin.ntt.net [129.250.2.54]
 14   110 ms   114 ms   119 ms  ae-3.r23.snjsca04.us.bb.gin.ntt.net [129.250.3.124]
 15   128 ms   129 ms   129 ms  ae-45.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.175]
 16   115 ms   124 ms   124 ms  ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.31]
 17   120 ms   124 ms   113 ms  xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
 18   123 ms   125 ms     *     204.2.229.234
 19   127 ms   124 ms   120 ms  204.2.229.84

Trace complete.