Reporting Issues Resulting from the North American Data Center Relocation

[Kallistra]

Type of Issue/Feedback: Ping has increased from roughly 32ish to a consistent 105ms average
Name of your Internet Service Provider (ISP): Optimum
State/Country: New York (City)
Date/Time: After the server move
World Name: Gilgamesh
Frequency: 24/7
Traceroute records: Here you go

I am concerned about this move. When SE announced the servers were moving out of Montreal, I was okay with it. Even when they said a "Slight ping increase," I didn't mind, for I thought it would be only by about 10-20, maybe 30ms at most. If an increase like that means West Coast players get a decrease in ping, I'd be fine with it. Instead, East Coast players got over double their ping, while West Coast players got the old East Coast ping. This ultimately doesn't solve any problems. My own issue is that Double Weaving on jobs such as Bard, Machinist, Dragoon, and Ninja is impossible. Warrior is hit or miss. Dark Knight, my main Alexander Savage job, is a pain to play now (rest in peace, Low Blows + Dark Passenger.)

Despite this, I don't think ANOTHER server move is the solution. I don't think another server move is necessary. Two proposed options - rework the battle system to make Double Weaving feel fluid and natural regardless of ping, or add in an East Coast data center, bring the NA Data center count up to 3. Or send Primal/Aether to the East Coast.

I hope Square Enix makes the right decision here. I love FFXIV. I really do. But it just got a lot harder to play my favorite jobs.