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  1. #1
    Player
    voltheiy's Avatar
    Join Date
    Apr 2016
    Posts
    6
    Character
    Voltheiy Hydrstrike
    World
    Omega
    Main Class
    Dark Knight Lv 70

    EU player. 220-300 ms

    Type of Issue/Feedback: 220-300 fluctuating ping.
    Name of your Internet Service Provider (ISP): Jazztel/Orange
    State/Country: Spain
    Date/Time: Ever since the relocation.
    World Name: Gilgamesh
    Frequency: All the time, fluctuating. Mostly during prime time.


    I'm aware that being an EU playing I might not have any right to complain, but I would rather not having to move if possible, thank you.
    (0)

  2. #2
    Player
    Legewiel's Avatar
    Join Date
    Apr 2015
    Posts
    159
    Character
    Legewiel Tetnelin
    World
    Behemoth
    Main Class
    Blacksmith Lv 90
    Thank you for looking into that, I really appreciate it! ^^

    Type of Issue/Feedback: latency went way higher after server move, from 160~180 to 215~250
    Name of your Internet Service Provider (ISP): I have two ISPs OI Velox and West
    State/Country: Rio de Janeiro/Brazil
    Date/Time: Right after the server change to Sacramento
    World Name: Behemoth
    Frequency: All the Time
    Additional Info: It's funny cause on OI Velox the packages goes to New York and have to cross the entire State to arrive in Sacramento, on West it goes through Miami. I were able to reduce my latency to 160~170 by paying yet another service called (NoPing), but unfortunately I didn't find a way to do a traceroute inside it to see which nodes it uses =(

    Traceroute to Behemoth IP:
    ISP: OI Velox
    Code:
      1     1 ms    <1 ms    <1 ms  10.0.0.252 
      2    28 ms    27 ms    27 ms  179-192-74-1.user.veloxzone.com.br [179.192.74.1] 
      3    29 ms    29 ms    29 ms  200.164.11.74 
      4   145 ms   151 ms   129 ms  xe-11-0-0.0-bot-rj-rotn-j01.telemar.net.br [200.164.40.72] 
      5     *        *        *     Esgotado o tempo limite do pedido.
      6   153 ms   153 ms   143 ms  100.122.17.173 
      7   173 ms   137 ms   132 ms  ix-xe-10-1-3-1-0.tcore1.NTO-New-York.as6453.net [209.58.26.65] 
      8   143 ms   144 ms   141 ms  if-ae-9-2.tcore1.N75-New-York.as6453.net [63.243.128.122] 
      9   143 ms   130 ms   129 ms  ae-8.r07.nycmny01.us.bb.gin.ntt.net [129.250.9.113] 
     10   155 ms   168 ms   156 ms  ae-2.r24.nycmny01.us.bb.gin.ntt.net [129.250.3.180] 
     11   219 ms   205 ms   206 ms  ae-2.r20.sttlwa01.us.bb.gin.ntt.net [129.250.4.13] 
     12   217 ms   218 ms   205 ms  ae-0.r21.sttlwa01.us.bb.gin.ntt.net [129.250.2.54] 
     13   224 ms   213 ms   210 ms  ae-3.r23.snjsca04.us.bb.gin.ntt.net [129.250.3.124] 
     14   215 ms   227 ms   217 ms  ae-41.r02.snjsca04.us.bb.gin.ntt.net [129.250.6.119] 
     15   217 ms   226 ms   218 ms  ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33] 
     16   220 ms   217 ms   229 ms  xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46] 
     17   231 ms   219 ms   227 ms  204.2.229.234 
     18   218 ms   228 ms   227 ms  204.2.229.96
    ISP: WEST
    Code:
      1     1 ms    <1 ms     1 ms  10.0.0.253 
      2     5 ms     3 ms     2 ms  abel.cbf.west.net.br [186.237.43.39] 
      3     8 ms    13 ms     7 ms  46.43.237.186.in-addr.arpa [186.237.43.46] 
      4     7 ms     6 ms     6 ms  49.43.237.186.in-addr.arpa [186.237.43.49] 
      5     8 ms     9 ms     *     186.219.21.101.nqt.com.br [186.219.21.101] 
      6   125 ms   122 ms   125 ms  sl-st51-mia-.sprintlink.net [160.81.69.49] 
      7   125 ms   122 ms   126 ms  144.232.14.217 
      8   125 ms   121 ms   122 ms  ae-13.a01.miamfl02.us.bb.gin.ntt.net [129.250.9.57] 
      9   211 ms   209 ms     *     ae-5.r05.miamfl02.us.bb.gin.ntt.net [129.250.3.166] 
     10   126 ms   123 ms   125 ms  ae-4.r20.miamfl02.us.bb.gin.ntt.net [129.250.2.184] 
     11   146 ms   148 ms   153 ms  ae-4.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.86] 
     12   212 ms   216 ms   212 ms  ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.237] 
     13   220 ms   220 ms   217 ms  ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.27] 
     14   217 ms   215 ms   213 ms  ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.31] 
     15   217 ms   217 ms   221 ms  xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46] 
     16     *      214 ms   214 ms  204.2.229.234 
     17   214 ms   217 ms   217 ms  204.2.229.96
    (0)
    Last edited by Legewiel; 05-20-2017 at 10:23 AM.

  3. #3
    Player
    Dzian's Avatar
    Join Date
    Feb 2012
    Location
    Ul'dah
    Posts
    2,837
    Character
    Scarlett Dzian
    World
    Sargatanas
    Main Class
    Bard Lv 76
    Quote Originally Posted by voltheiy View Post
    Type of Issue/Feedback: 220-300 fluctuating ping.
    Name of your Internet Service Provider (ISP): Jazztel/Orange
    State/Country: Spain
    Date/Time: Ever since the relocation.
    World Name: Gilgamesh
    Frequency: All the time, fluctuating. Mostly during prime time.


    I'm aware that being an EU playing I might not have any right to complain, but I would rather not having to move if possible, thank you.
    Being in the EU shouldn't make your complaint any less valid. I'm in the UK I play on sargatanas. Have been on that same server even when it was saronia in 1.0.

    it'll be the same for lots of people on the legacy servers... expecting them to move to an eu data centre and leave there friends and conncections behind is unacceptable. this is an MMO and as a result of that social connections are a core element..

    hoping for an update on this situation soon. it's making a hash out of my ninjutsu mudras on more than a few occasions ive never see nthat bunny so much since they moved the data centre.
    (1)

  4. #4
    Player
    HarleeQuinn's Avatar
    Join Date
    Oct 2013
    Posts
    9
    Character
    Elena Rico
    World
    Cactuar
    Main Class
    Thaumaturge Lv 60

    constant 90k error

    help needed

    ISP: Rogers Cable (Canada) (EST)
    Type of Internet Connection: Cable / LAN
    Internet Connection Speed: 250Mps / 10Mps
    Date & Time: Since SB release (just like after the 2.55 patch)
    Frequency: im lucky if i can stay in game long enough to check on my retainers
    Character Name: Kitty Hawke
    World: Sargatanas
    Area and Coordinates: Anyplace
    Party or Solo: Either
    NPC Name: N/A
    Monster Name: N/A
    In-Game Time: ALL the time
    Steps: log in -- if i'm lucky -- sometimes still on the loading page, next i get the 90,001 or 90,002 error


    PC Specs
    -=-=-=-=- System Information -=-=-=-=-
    Motherboard: MSI A88XM GAMING FM2+ / FM2
    Processor: AMD Athlon X4 860K Quad Core Processor 3.70Ghz
    Memory: G.Skill 16GB
    GPU: MSI GeForce GTX 1060 3GB
    -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

    I just want to play the game I'm paying for without having to relog every min or so.


    *** Could someone from SE please take the time to reply?! what's the use of posting our issues, when there is no one that listens? It is getting frustrating, annoying and disappointing... Thank you ***
    (0)
    I may have enemies, but I still have you