Reporting Issues Resulting from the North American Data Center Relocation

[ChrisBabaganoosh]

Constant lag spikes during peak hours, massive packet loss, even though I'm no longer being routed through Level3.

Name of ISP: Comcast
State/Country: Virginia, USA
Date/Time: Generally during peak hours. Some nights are seemingly fine, other nights, game is essentially unplayable due to constant timeouts.
Frequency: Fairly common since the data center move. Again, sometimes no issues during peak hours, othertimes, unplayable.
World: Faerie, but Aether/Primal in general

Traceroute Sample

Here is a traceroute I just performed using Pingplotter. It only shows the last ten minutes of the trace, but the results were consistent the entire time. Note that the packet loss begins occurring at Jump 11, which is an NTT server located in Chicago. Also note the massive increase in ping once I hit that node. At non-peak hours, or nights where I assume I just get lucky, I generally get around 95ms from Virginia, but some nights it stays at a constant 130, sometimes spiking to over 300 even when there's no packet loss.