Reporting Issues Resulting from the North American Data Center Relocation

[LVNeptune]

Type of Issue/Feedback: Latency went lower, from 80ms down to 31ms
Name of your Internet Service Provider (ISP): Cox
State/Country: USA
Date/Time: Entire time
World Name: Excalibur
Frequency: Entire time

[NeoDylowe]

Ping went from 30s to 100-130s more then tripled the latency and it is noticeable
Comcast
Manchester, NH
Since the move, never dip below 100 anymore
Excalibur
Entire time

[tacbox]

Type of Issue/Feedback: Dramatic ability delay in instances compared to on the striking dummy. My play is smooth on a striking dummy, but as soon as I enter an instance, the same input from me results in "hanging" of the abilities (not executing even though nothing else is happening with the character). The abilities eventually execute, but the character visibly stands there doing nothing for noticeably long periods of time. This occurs primarily during rapid input sequences (i.e., using multiple off-GCD abilities between GCD actions, or under the buff "Rapid Fire"). This results in the same series of actions taking approximately 20% longer. Latency to the server is a constant ~95 in instance or in the overworld, so the problem is not latency related. No changes to frame rate rule out a graphical problem. Literally the only difference is that I'm in an instance.
Name of your Internet Service Provider (ISP): Spectrum / Time Warner
State/Country: New York, USA
Date/Time: The ability lag occurs at all times, but only in instances. This began when the new servers came online, and has persisted.
World Name: Gilgamesh
Frequency: Every instance, every time.
Traceroute records with tunneling service active

As a quick side note, it makes me depressed to think that I can't play my favorite classes (MCH and BRD) at the level I'm used to. These classes both frequently require rapid input sequences, which is exactly when the problems I'm describing crop up. I've got no inherent problem with my new latency to server, but the fact that my experience decays so dramatically in instanced content means that, for all practical purposes, I can no longer competitively play my preferred jobs. I feel like something must be wrong with the instance servers, as many others have told me that their problems also exacerbate in instanced content. I'm feeling my excitement for Stormblood slowly drifting away...

[TiagoMartines]

Type of Issue/Feedback:
Increase in lag (specially annoying to avoid AoEs and fit oGCD abilities)
From average 140ms to average 220ms after the changes
Name of your Internet Service Provider (ISP): NET Virtua
State/Country: São Paulo / Brazil
Date/Time: Ever since the DC move.
World Name: Midgardsormr
Frequency: 100%
Traceroute records

Tracing route to 204.2.229.93 over a maximum of 30 hops

  1    <1 ms    <1 ms    <1 ms  router.asus.com [192.168.50.1]
  2     1 ms     1 ms     1 ms  192.168.0.1
  3    39 ms    18 ms    20 ms  100.69.192.1
  4    11 ms    15 ms    13 ms  201.6.35.193
  5    12 ms    14 ms    11 ms  201.6.40.45
  6    11 ms    11 ms    17 ms  201.6.40.1
  7    11 ms    15 ms    12 ms  201.6.42.210
  8    14 ms    14 ms    13 ms  201.6.42.209
  9    13 ms    14 ms    13 ms  embratel-T0-1-0-0-uacc01.spo.embratel.net.br [201.56.239.17]
 10    16 ms    14 ms    16 ms  ebt-H1-7-0-0-tcore01.spo.embratel.net.br [200.244.216.127]
 11   130 ms   130 ms   130 ms  ebt-B11121-intl02.nyk.embratel.net.br [200.230.251.254]
 12   127 ms   129 ms   126 ms  ce-0-10-0-2.r08.nycmny01.us.bb.gin.ntt.net [129.250.202.185]
 13   135 ms   125 ms   123 ms  ae-3.r24.nycmny01.us.bb.gin.ntt.net [129.250.5.61]
 14   191 ms   188 ms   188 ms  ae-2.r20.sttlwa01.us.bb.gin.ntt.net [129.250.4.13]
 15   186 ms   187 ms   192 ms  ae-0.r21.sttlwa01.us.bb.gin.ntt.net [129.250.2.54]
 16   203 ms   205 ms   203 ms  ae-3.r23.snjsca04.us.bb.gin.ntt.net [129.250.3.124]
 17   212 ms   212 ms   212 ms  ae-41.r02.snjsca04.us.bb.gin.ntt.net [129.250.6.119]
 18   210 ms   210 ms   210 ms  ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
 19   220 ms   218 ms   217 ms  xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
 20   210 ms   209 ms   211 ms  204.2.229.234
 21   209 ms   209 ms   209 ms  204.2.229.93

[ChimiChi]

Type of Issue/Feedback: Ping increased from 190 to 250-300
Name of your Internet Service Provider (ISP): Fibertel
State/Country: Buenos Aires, Argentina
Date/Time: Upon server relocation
World Name: Sargatanas
Frequency: Permanent

[manakir-kan]

- Type of Issue/Feedback: Ping has increased by 70+ms. Routing to the new datacenter from home ISP is being taken to NTT's New York server, then back over to NTT Seattle, before finally down to the datacenter in California, instead of using NTT's Chicago server. When testing on a different ISP, the routing is handled through NTT's Chicago server and taken straight to the datacenter, reducing the ping.
- Name of your Internet Service Provider (ISP): WOW (Wide Open West)
- State/Country: Chicago, IL, USA
- Date/Time: Since migration of NA datacenters, and no changes since.
- World Name: Balmung
- Frequency: At all times.
- Traceroute records: Home ISP traceroute
Campus ISP traceroute

Both locations are Chicago, but are being routed differently.

[Kuttokk]

Type of Issue/Feedback: Routing is all over the place
Name of your Internet Service Provider (ISP): Teksavvy
State/Country: Montreal, QC, Canada
World Name: Balmung
Frequency: All the time
Traceroute records: Traceroute

I'm not sure how to interpret this, because there seems to be some lag coming from my ISP... oh well!

[ZephyrusVenti]

Type of Issue/Feedback: Intense latency/lag while trying to play Dragoon
Name of your Internet Service Provider (ISP):Comcast
State/Country:Massachusetts, Bristol County
Date/Time: As soon as data center moved.
World Name:Coeurl
Frequency: 24/7
Traceroute records:
3 12 ms 12 ms 12 ms 96.120.65.237
4 16 ms 13 ms 15 ms 162.151.217.225
5 13 ms 14 ms 14 ms 162.151.112.229
6 21 ms 17 ms 20 ms be-135-ar01.needham.ma.boston.comcast.net [68.85.37.141]
7 27 ms 24 ms 31 ms be-7015-cr02.newyork.ny.ibone.comcast.net [68.86.90.217]
8 25 ms 24 ms 23 ms hu-0-11-0-0-pe02.111eighthave.ny.ibone.comcast.net [68.86.85.18]
9 35 ms 33 ms 39 ms 50.242.151.70
10 50 ms 61 ms 61 ms ae-2.r24.nycmny01.us.bb.gin.ntt.net [129.250.3.180]
11 91 ms 89 ms 90 ms ae-2.r20.sttlwa01.us.bb.gin.ntt.net [129.250.4.13]
12 92 ms 89 ms 98 ms ae-0.r21.sttlwa01.us.bb.gin.ntt.net [129.250.2.54]
13 151 ms 169 ms 151 ms ae-3.r23.snjsca04.us.bb.gin.ntt.net [129.250.3.124]
14 165 ms 175 ms 174 ms ae-41.r02.snjsca04.us.bb.gin.ntt.net [129.250.6.119]
15 184 ms 154 ms 189 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
16 162 ms 176 ms 179 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
17 198 ms * 189 ms 204.2.229.234
18 193 ms 196 ms 197 ms 204.2.229.83

[RinchanNau]

Type of Issue/Feedback: Ping went from 22-25ms with or without VPN to 90-100ms with VPN and 130-140ms without. Everything feels very sluggish now. oGCD abilities take much longer to pop, and Rapidfire clips very often. Please consider reducing animation locks on oGCDs and reworking Rapidfire. Maybe next time consider a location that provides as many people as possible a good experience while playing too.
Name of your Internet Service Provider (ISP): Verizon
State/Country: Massachusetts, USA
Date/Time: Since the servers moved.
World Name: Gilgamesh, Sargatanas
Frequency: Every second of every day until there's a major rework of oGCDs and Rapidfire or the servers are moved to a more sensible location.

[Konchen]

Type of Issue/Feedback: Ping went from 22-25ms with or without VPN to 90-100ms with VPN and 130-140ms without. Everything feels very sluggish now. oGCD abilities take much longer to pop, and Rapidfire clips very often. Please consider reducing animation locks on oGCDs and reworking Rapidfire. Maybe next time consider a location that provides as many people as possible a good experience while playing too.
Name of your Internet Service Provider (ISP): Verizon
State/Country: Massachusetts, USA
Date/Time: Since the servers moved.
World Name: Gilgamesh, Sargatanas
Frequency: Every second of every day until there's a major rework of oGCDs and Rapidfire or the servers are moved to a more sensible location.

Pretty much exactly this here except southern New York around 90ms, the problem either lies in the netcode/distance itself or both altogether. Ive done multiple tests on /ac Macros I use to use for buff queuing(using the wait 0.5 command) and as of now they no longer function ever without dropping a skill or two. As another MCH stated earlier the problem persists more so in the open world and dungeons as opposed to housing instances fighting dummys, where the server refresh rate is allegedly higher. The first day I had about 1 second delays talking to NPCs, however since then its alleviated itself somewhat. If the servers can't be moved to a central location I would assume it looks like its time to take a look at that netcode SE.