Reporting Issues Resulting from the North American Data Center Relocation

[Skyrius]

Type of Issue/Feedback: Latency went up way too much after server move, from 150ms to 250ms.
Name of your Internet Service Provider (ISP): NET VIRTUA
State/Country: São Paulo, Brasil
Date/Time: After server move.
World Name: Behemoth
Frequency: All the time.

[Mantrus]

Type of Issue/Feedback: Ping increase. Significant delay in casting abilities back-to-back; it's impossible to use 2 off-GCD abilities between actions without clipping, which is essential to the playstyles of several jobs. Abilities will go off on screen but not register, like Swiftcast or if target walks out of range.
Name of your Internet Service Provider (ISP): AT&T
State/Country: FL, USA
Date/Time: Started right after maintenance to move servers, and hasn't ended yet.
World Name: Cactuar
Frequency: 24/7. Even in residential areas, where input lag is at its lowest, actions are sluggish.
Traceroute Records:

Tracing route to 204.2.229.9 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms homeportal [192.168.1.254]
2 * * * Request timed out.
3 18 ms 18 ms 17 ms 99.132.13.64
4 18 ms 19 ms 18 ms 12.83.101.21
5 30 ms 28 ms 27 ms 12.122.155.169
6 30 ms 29 ms 36 ms 192.205.35.118
7 143 ms 137 ms 142 ms ae-7.r04.miamfl02.us.bb.gin.ntt.net [129.250.2.202]
8 27 ms 27 ms 27 ms ae-3.r20.miamfl02.us.bb.gin.ntt.net [129.250.2.110]
9 52 ms 52 ms 51 ms ae-4.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.86]
10 108 ms 108 ms 108 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
11 110 ms 111 ms 139 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
12 112 ms 112 ms 112 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
13 114 ms 113 ms 114 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
14 * 114 ms 114 ms 204.2.229.234
15 111 ms 111 ms 111 ms 204.2.229.9

Trace complete.

[anryo]

Type of Issue/Feedback: Ping increased from 170 to 235
Name of your Internet Service Provider (ISP): Cabonnet
State/Country: São Paulo,Brazil
Date/Time: Since 05/17, right after the Data Center Relocation
World Name: Brynhildr
Frequency: All the time
Traceroute records (optional): https://pastebin.com/aC2mGA3j

[Dracc0]

Type of Issue/Feedback: Ping up to 180-220ms.
Name of your Internet Service Provider (ISP): Oi Velox
State/Country: Alagoas/ Brazil
Date/Time: Since the relocation
World Name: Behemoth
Frequency: Full time

[Hero_of_Lgnd]

After the data center transition, I can no longer double weave during my Dragoon opener. I used to be able to use my opener with no GCD clipping, and it was very smooth. Now I feel like I can't even play the job anymore.

Charter internet

North Carolina

I tested it immediately after the new data center opened

Balmung

It always occurs

[RezPls]

Type of Issue/Feedback: Severe increase in latency (30 MS average pre-server relocation to 120 MS with average spikes of 200 MS during non-primetime hours) without a VPN. Causing buffs and GCDs to be eaten by the server (even with a VPN). Random packet loss with and without a VPN has made the game unplayable.
Name of your Internet Service Provider (ISP): Time Warner Cable (becoming Spectrum)
State/Country: NY (Long Island City)/USA
Date/Time: Upon Server Relocation
World Name: Gilgamesh
Frequency: 24/7
Traceroute records:

[MateusDDeath]

Type of Issue/Feedback: Enormous ping after NA Realocation, from 150 to 320
Name of your Internet Service Provider (ISP): Vivo GVT
State/Country: São Paulo / Brazil
Date/Time: Since migration of NA datacenters. Constant and so far no fluctuations.
World Name: Behemoth
Frequency: Entire time

[Vee]

Type of Issue/Feedback: Since may 17th I've experienced a significant increase in latency. It used to be around 160ms but now it averages 310.
Name of your Internet Service Provider (ISP):Pombonet Telecomunicações e Informática
State/Country: São Paulo - Brasil
Date/Time: Since datacenters realocation (05/17)
World Name: Behemoth
Frequency: Full time.
Traceroute records https://pastebin.com/HXZEvi77

[danilo1994]

Type of Issue/Feedback: Enormous ping after NA Realocation, from 180 to 340
Name of your Internet Service Provider (ISP): Vivo
State/Country: São Paulo/ Brazil
Date/Time: Since after the servers NA datacenters relocation. Constant issues with latency.
World Name: Behemoth
Frequency: Entire time

[Edduard]

Hi,

Type of Issue/Feedback:

In adition to the ping increase, I have problem with the game not "reading" weapon skills (WS)I use but still counting the Global Cooldown (GCD). For example starting a three WeaponSkill combo, If I use an oGCD (off Global Cooldown) ability and after that I use a WS, sometimes the game does not read the WS, the global cooldown still is restarted. Sometimes I can do the WS again after the GCD ends the counter, but there are also some times when the combo broke so I have to restart my 3 WS combo. I have enough accuracy, this happens also with a dummy. Frequency: Sometimes, not in every combo but sometimes per fight.

When I hit a WS in a combo, I have to wait almost half GCD until -the next WS is marked with that lines in the border of the button- or -to be able to hit any other button- and the game reads it. Frequency: Always


It's very hard to use oGCD abilities between WS without clipping my GCD WS. It's almost impossible to use 2 oGCD, so at the end my buffs will not last for the same amount of WeaponSkills like before the servers relocation. It's more noticeable with oGCD that have long animations. I am used to sometimes just use one oGCD between WS before server relocation for my high ping, but know it is more difficult and sometimes it's just not possible at all. Frequency: Always.

Name of your Internet Service Provider (ISP): NET
State/Country: Sao Paulo, Brazil.
Date/Time: Since server relocation
World Name: Hyperion

Traceroute records (optional)

https://pastebin.com/BsvCpDL3