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  1. #1
    Player
    Pearlspade's Avatar
    Join Date
    Oct 2017
    Posts
    1
    Character
    Brillith Ruin
    World
    Leviathan
    Main Class
    Black Mage Lv 70

    Lag/Rubberbanding

    Isp: Comcast
    Location: Houston, Texas
    Times: Happens randomly at different times
    Server: Leviathan
    Frequency: Has been going on for about 3-4months.

    Tracing route to 204.2.229.96 over a maximum of 30 hops

    1 5 ms 3 ms 1 ms 10.0.0.1
    2 11 ms 19 ms 17 ms 96.120.118.77
    3 12 ms 12 ms 11 ms ae-201-sur02.leaguecity.tx.houston.comcast.net [68.85.251.161]
    4 13 ms 14 ms 13 ms ae-10-ar01.bearcreek.tx.houston.comcast.net [68.85.244.57]
    5 20 ms 20 ms 20 ms be-33662-cr02.dallas.tx.ibone.comcast.net [68.86.92.61]
    6 20 ms 22 ms 19 ms be-12495-pe03.1950stemmons.tx.ibone.comcast.net [68.86.85.194]
    7 118 ms 115 ms 108 ms ae-19.a01.dllstx09.us.bb.gin.ntt.net [129.250.66.29]
    8 76 ms 237 ms 73 ms ae-3.r10.dllstx09.us.bb.gin.ntt.net [129.250.3.245]
    9 111 ms 101 ms 115 ms ae-0.r23.dllstx09.us.bb.gin.ntt.net [129.250.5.5]
    10 74 ms 70 ms 69 ms ae-8.r23.snjsca04.us.bb.gin.ntt.net [129.250.4.154]
    11 169 ms 171 ms 164 ms ae-41.r02.snjsca04.us.bb.gin.ntt.net [129.250.6.119]
    12 168 ms 167 ms 178 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
    13 182 ms 169 ms 156 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
    14 171 ms 174 ms 168 ms 204.2.229.234
    15 77 ms 82 ms 73 ms 204.2.229.96
    (0)

  2. #2
    Player
    Sky3zdalimit's Avatar
    Join Date
    Aug 2013
    Posts
    27
    Character
    Kuro Lunius
    World
    Cactuar
    Main Class
    Thaumaturge Lv 70

    High ping and lag

    Name of your Internet Service Provider (ISP): Comcast

    State/Country:California, USA

    Date/Time: October 13-16, 2017 around 3pm PST - 11pm PST
    World Name: Ultros

    Frequency: everything 15-30 secs

    1 <1 ms <1 ms <1 ms 192.168.0.1
    2 8 ms 8 ms 13 ms 96.120.84.217
    3 8 ms 8 ms 8 ms ae-211-sur03.vanness.ca.ccal.comcast.net [68.85.105.49]
    4 38 ms 33 ms 22 ms ae-28-ar01.sacramento.ca.ccal.comcast.net [162.151.40.145]
    5 20 ms 21 ms 20 ms be-33667-cr01.9greatoaks.ca.ibone.comcast.net [68.86.93.25]
    6 20 ms 19 ms 19 ms hu-0-13-0-0-pe03.11greatoaks.ca.ibone.comcast.net [68.86.83.134]
    7 47 ms 57 ms 42 ms ae-13.a02.snjsca04.us.bb.gin.ntt.net [129.250.66.33]
    8 60 ms 58 ms 61 ms ae-9.r01.snjsca04.us.bb.gin.ntt.net [129.250.2.2]
    9 139 ms 145 ms 139 ms ae-1.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.31]
    10 63 ms 64 ms 69 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
    11 100 ms * 100 ms 204.2.229.234
    12 67 ms 66 ms 65 ms 204.2.229.99
    (0)

  3. #3
    Player
    Qephire's Avatar
    Join Date
    Aug 2013
    Posts
    13
    Character
    Qephire Milk
    World
    Midgardsormr
    Main Class
    Dark Knight Lv 80

    Love the lag!

    Connection to this game has been crap since the move I've been patient but a +300% boost in ping is not "an ever-improving game experience". And don't get me started on the lag spikes.

    Apparently you guys have service agreement with NTT since it's their network that is causing the issues how about leveraging that.



    Type of Issue/Feedback: Ping increased by 311% not kidding
    Name of your Internet Service Provider (ISP): Comcast
    State/Country: Maryland/USA
    Date/Time: Since the server move that provided "an ever-improving game experience"
    World Name: Midgardsormr
    Frequency: Always
    Traceroute:

    Tracing route to 204.2.229.89 over a maximum of 30 hops

    1 3 ms 5 ms 3 ms 10.0.0.1
    2 24 ms 14 ms 13 ms 96.120.105.157
    3 19 ms 18 ms 19 ms xe-4-3-0-sur01.salisbury.md.bad.comcast.net [68.85.147.73]
    4 17 ms 18 ms 25 ms ae-41-ar01.capitolhghts.md.bad.comcast.net [68.87.136.185]
    5 22 ms 27 ms 24 ms be-33657-cr02.ashburn.va.ibone.comcast.net [68.86.90.57]
    6 21 ms 22 ms 22 ms hu-0-10-0-7-pe07.ashburn.va.ibone.comcast.net [68.86.86.54]
    7 126 ms 118 ms 102 ms ae-16.a02.asbnva02.us.bb.gin.ntt.net [129.250.66.49]
    8 208 ms 209 ms 195 ms ae-69.r06.asbnva02.us.bb.gin.ntt.net [129.250.5.193]
    9 82 ms 98 ms 63 ms ae-2.r23.asbnva02.us.bb.gin.ntt.net [129.250.2.132]
    10 * 212 ms * ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
    11 172 ms 180 ms 174 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net [129.250.3.27]
    12 189 ms 200 ms 198 ms ae-1.a00.snjsca04.us.bb.gin.ntt.net [129.250.2.228]
    13 172 ms 172 ms 185 ms xe-0-0-42-1.a00.snjsca04.us.ce.gin.ntt.net [129.250.195.42]
    14 * 176 ms 188 ms 204.2.229.242
    15 164 ms 173 ms 174 ms 204.2.229.89

    Trace complete.

    C:\Windows\system32>ping 204.2.229.89 -t

    Pinging 204.2.229.89 with 32 bytes of data:
    Reply from 204.2.229.89: bytes=32 time=173ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=179ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=173ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=179ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=170ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=177ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=201ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=178ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=160ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=157ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=181ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=197ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=178ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=190ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=173ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=194ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=181ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=213ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=191ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=190ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=195ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=213ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=196ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=191ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=196ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=176ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=191ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=179ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=173ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=181ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=178ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=196ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=183ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=200ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=187ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=181ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=183ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=195ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=187ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=185ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=190ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=198ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=186ms TTL=47
    Reply from 204.2.229.89: bytes=32 time=192ms TTL=47

    Ping statistics for 204.2.229.89:
    Packets: Sent = 44, Received = 44, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 157ms, Maximum = 213ms, Average = 185ms
    (1)

  4. #4
    Player
    Haggenn's Avatar
    Join Date
    Jun 2015
    Location
    Ul'dah
    Posts
    9
    Character
    Lanae Haggenn
    World
    Behemoth
    Main Class
    Monk Lv 80
    Hi!

    Type of Issue/Feedback: Enormous ping after NA Realocation, from 180 to 250+
    Name of your Internet Service Provider (ISP): Vivo GVT
    State/Country: Rio Grande do Sul / Brazil
    Date/Time: Since migration of NA datacenters. Constant and so far no fluctuations.
    World Name: Behemoth
    Frequency: Entire time
    (1)

  5. #5
    Player
    Lorielthy's Avatar
    Join Date
    Sep 2015
    Location
    Limsa Lominsa
    Posts
    9
    Character
    Lorielthy Elwonfin
    World
    Behemoth
    Main Class
    White Mage Lv 70
    Name of your Internet Service Provider (ISP): VIVO (Telefônica Brasil, what was previously GVT)
    Ticket or reference number from your ISP: None. They just took note of the problem and said they will look after. But other friends with others ISP have better connection than me in the same state. I'm taking route to Amsterdan while trying to reach Sacramento. Using VPN my ping went to the same old value, 190ms.
    State/Country: Rio de Janeiro - RJ/Brazil
    Date/Time: Started May 17, 2017 after the server move.
    Frequency: Latency issues all the time. Was 190ms befere the move and now I have 290~320ms.
    Content: All kind of duties.
    Which in-game World were you playing on when the issue occurred? Behemoth
    Traceroute records:

    2 7 ms 11 ms 7 ms gvt-b-se03.rjo.gvt.net.br [179.184.126.63]
    3 7 ms 7 ms 7 ms 177.205.8.25.static.adsl.gvt.net.br [177.205.8.25]
    4 10 ms 10 ms 11 ms gvt-te-0-3-0-2.rt02.rjo.gvt.net.br [179.184.75.100]
    5 46 ms 46 ms 43 ms 201.22.76.202.dynamic.dialup.gvt.net.br [201.22.76.202]
    6 44 ms 45 ms 45 ms grafortw2--5-2-1.net.telefonicaglobalsolutions.com [216.184.112.72]
    7 123 ms 149 ms 120 ms 94.142.98.153
    8 149 ms 149 ms 149 ms 5.53.6.17
    9 231 ms 230 ms 229 ms 94.142.117.229
    10 233 ms 232 ms 233 ms 5.53.6.178
    11 235 ms 235 ms 236 ms ae1-0-ntt-grtamstc1.net.telefonicaglobalsolutions.com [213.140.53.97]
    12 245 ms 356 ms 338 ms ae-4.r25.amstnl02.nl.bb.gin.ntt.net [129.250.2.146]
    13 395 ms 378 ms 315 ms ae-5.r23.asbnva02.us.bb.gin.ntt.net [129.250.6.162]
    14 289 ms 290 ms 317 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
    15 299 ms 298 ms 298 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
    16 294 ms 330 ms 294 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
    17 294 ms 294 ms 295 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
    18 299 ms 300 ms 299 ms 204.2.229.234
    19 293 ms 293 ms 293 ms 204.2.229.9

    Rastreamento concluído.
    2 7 ms 8 ms 7 ms gvt-b-se03.rjo.gvt.net.br [179.184.126.63]
    3 7 ms 7 ms 7 ms 177.205.8.25.static.adsl.gvt.net.br [177.205.8.25]
    4 9 ms 10 ms 7 ms gvt-te-0-3-0-2.rt02.rjo.gvt.net.br [179.184.75.100]
    5 46 ms 47 ms 47 ms 201.22.76.202.dynamic.dialup.gvt.net.br [201.22.76.202]
    6 45 ms 45 ms 44 ms grafortw2--5-2-1.net.telefonicaglobalsolutions.com [216.184.112.72]
    7 113 ms 118 ms 119 ms 94.142.98.153
    8 150 ms 198 ms 151 ms 5.53.6.17
    9 230 ms 254 ms 229 ms 94.142.117.229
    10 232 ms 263 ms 232 ms 5.53.6.178
    11 239 ms 239 ms 237 ms ae1-0-ntt-grtamstc1.net.telefonicaglobalsolutions.com [213.140.53.97]
    12 237 ms 274 ms 244 ms ae-4.r25.amstnl02.nl.bb.gin.ntt.net [129.250.2.146]
    13 247 ms 247 ms 247 ms ae-5.r23.asbnva02.us.bb.gin.ntt.net [129.250.6.162]
    14 288 ms 323 ms 312 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.237]
    15 299 ms 299 ms 298 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.121]
    16 323 ms 294 ms 297 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.33]
    17 294 ms 316 ms 294 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129.250.195.46]
    18 299 ms 299 ms 299 ms 204.2.229.234
    19 301 ms 293 ms 293 ms 204.2.229.9

    Rastreamento concluído.
    (0)
    Last edited by Lorielthy; 05-20-2017 at 07:40 AM.

  6. #6
    Player
    TheMorilo's Avatar
    Join Date
    May 2017
    Posts
    3
    Character
    Velka Yiazmat
    World
    Sargatanas
    Main Class
    Dragoon Lv 60
    Like everyone else in South America, I was screwed by the datacenter changes. Went from 180ms to an average of +300ms latency.


    Name of your Internet Service Provider (ISP)
    Vivo

    Ticket or reference number from your ISP.
    They refuse to open a ticket and say that it's not their problem.

    State/Country
    São Paulo/Brazil

    Date/Time (When did the issue start happening, at what specific times does this issue arise, if any.)
    Since the datacenter change, 05/17/2017

    Frequency (How often does the issue occur?)
    Every single second that I'm in-game.

    Content (Which content were you playing in-game when the issue occurred?)
    Literally everything in the game

    Which in-game World were you playing on when the issue occurred?
    Sargatanas

    Traceroute records


    Tracing route to 204.2.229.91 over a maximum of 30 hops

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 * * * Request timed out.
    3 1 ms <1 ms 1 ms 187-100-40-113.dsl.telesp.net.br [187.100.40.113
    ]
    4 1 ms 1 ms 1 ms 187-100-193-234.dsl.telesp.net.br [187.100.193.2
    34]
    5 4 ms 4 ms 4 ms 187-100-83-12.dsl.telesp.net.br [187.100.83.12]

    6 13 ms 13 ms 13 ms 213.140.39.185
    7 119 ms 118 ms 118 ms 5.53.3.143
    8 155 ms 155 ms 155 ms 94.142.126.97
    9 214 ms 244 ms 214 ms 213.140.37.250
    10 229 ms 224 ms 225 ms 5.53.3.20
    11 235 ms 232 ms 234 ms ae1-0-ntt-grtamstc1.net.telefonicaglobalsolution
    s.com [213.140.53.97]
    12 231 ms 235 ms 235 ms ae-4.r25.amstnl02.nl.bb.gin.ntt.net [129.250.2.1
    46]
    13 226 ms 227 ms 227 ms ae-5.r23.asbnva02.us.bb.gin.ntt.net [129.250.6.1
    62]
    14 268 ms 268 ms 271 ms ae-10.r22.snjsca04.us.bb.gin.ntt.net [129.250.6.
    237]
    15 276 ms 277 ms 277 ms ae-40.r02.snjsca04.us.bb.gin.ntt.net [129.250.3.
    121]
    16 275 ms 275 ms 276 ms ae-2.r00.scrmca02.us.bb.gin.ntt.net [129.250.7.3
    3]
    17 273 ms 274 ms 274 ms xe-0-1-0-1-1.r00.scrmca02.us.ce.gin.ntt.net [129
    .250.195.46]
    18 274 ms 273 ms 273 ms 204.2.229.234
    19 277 ms 273 ms 276 ms 204.2.229.91

    Trace complete.
    (0)

  7. #7
    Player
    Edgedy's Avatar
    Join Date
    Oct 2013
    Posts
    155
    Character
    Aurion Pax
    World
    Exodus
    Main Class
    Gunbreaker Lv 90
    Type of Issue/Feedback: Without VPN/GPN: Ping increased from 40 MS to 130 MS, with spikes upwards to 180 MS. 3 dropped packets in a 30 minute period. Packet Loss occurred between 204.2.229.234 both outgoing, and incoming.

    My ping to an EU server is in some cases more viable then it is to California. (120 MS)

    Utilizing a 3rd party application (I.E.) WTFast I can get a solid 90-100 MS ping without spikes.

    Effects ability to weave rotations and raiding that did not exists prior to the server change. Primarily, Ninja, Machinist.

    I will need to pay an estimated $30 a year additional to play at the same level of gameplay that I would honestly rather use towards the game, not another service.

    Name of your Internet Service Provider (ISP): Spectrum/Time Warner Cable
    State/Country: NY, NY (Manhattan)
    Date/Time: 05/19/17
    World Name: Exodus
    Frequency: All the time.
    Traceroute records
    (8)
    Last edited by Edgedy; 05-20-2017 at 08:13 AM.

  8. #8
    Player
    Evo1171's Avatar
    Join Date
    May 2017
    Posts
    10
    Character
    Kinda Squishy
    World
    Exodus
    Main Class
    Viper Lv 100
    -Consistently <30ms -> unstable 120-150ms after server move

    Honestly doesn't feel like it's only 120-150 though, playing as BRD, or NIN, I have so far had multiple issues with oGCD's not going off, consistently clipping, or having to wait until I actually see it go off to start casting again, Mudra mechanic is also basically unusable

    Also should point out my ping to the EU servers is the same as my ping to Aether, and I get consistently 15ms less when I ping the Primal servers.

    Edit: Also experiencing pretty massive lag spikes from 180-220 very frequently, and having periods where I'm losing packets left and right

    -Eastlink
    -Nova Scotia, Canada
    -After the server move
    -Gilgamesh
    -All the time
    - https://pastebin.com/DYNsAU9Y (To Gilgamesh)
    - https://pastebin.com/3jUHhMCX (To Aether)

    Update: Was getting noticeably better connection to the servers so I ran another tracert, which had me going through Chicago and having less jumps, was getting ~100ms steadily, then I decided to do it again the day after because it was getting a little bit unstable, and it's back to using a sub-par route to the servers.
    (2)
    Last edited by Evo1171; 06-12-2017 at 03:34 PM.

  9. #9
    Player
    ShunChilla's Avatar
    Join Date
    May 2017
    Posts
    2
    Character
    Shun Chilla
    World
    Behemoth
    Main Class
    Machinist Lv 60
    Hello guys,

    Type of Issue/Feedback: Latency changes after server move, from 200ms to 310ms
    Name of your Internet Service Provider (ISP): Vivo (Telefonica)
    State/Country: Sao Paulo / Brasil
    Date/Time: Entire time
    World Name: Behemoth
    Frequency: Entire time
    (0)

  10. #10
    Player
    moraesmax's Avatar
    Join Date
    May 2017
    Posts
    1
    Character
    Hidori Guina
    World
    Cactuar
    Main Class
    Bard Lv 60
    Type of Issue/Feedback: Latency before maintenance: 180ms. Latency after maintenance 320ms.
    Name of your Internet Service Provider (ISP): Vivo
    State/Country: Paraná / Brazil
    Date/Time: After the maintenance
    World Name: Cactuar
    Frequency: All the time
    Traceroute records: https://pastebin.com/pvnyR2N2
    (0)

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